HappyEasyGo — Refund still pending after 120 day

Address:mathilkath veetil house post perinjanam dist trishur kerala

I had bool ticker from happy easy go on april 1 for mumbai to cochin date18
april due to covid 19 flight was cancel by airline now almost 120 day completed still l when i call the they tell wait 10 to 15 day more as per 1 week enough for refund due to covid 19 they tell wait 45 to 90 now it is almost 120 day finish now how more i must wait not ideas
happy easy go trip id[protected]
spic jet pnr J8U&&P
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    HappyEasyGo Phone
    +91 12 4286 6920
    HappyEasyGo Address
    AIHP Palms, Plot no. 242 & 243, Phase IV, Sector 18, Gurugram, Haryana, India - 122015
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