HappyEasyGo — They deducted convenience fee from the refund that they already deducted earlier in their invoice | |||
I had booked a flight on Indigo Airlines on their website for Rs.15484.00. The fare details are as follows: Airline charge: 15, 684.00 Convenience fee: 1, 000.00 Reverse of convenience fee: -1, 000.00 Discount(Other discount): -200.00 Grand total: 15, 484.00 Due to Covid, there flight was cancelled and Indigo refunded Rs 15684.00 to Happyeasygo. They refunded me only 14484.00, saying that they deducted Rs. 1000 as convenience fees. This is highly unethicalb and probably illegal. Please help resolve the issue. Was this information helpful? | |||
HappyEasyGo customer support has been notified about the posted complaint. | |||
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AIHP Palms, Plot no. 242 & 243, Phase IV, Sector 18, Gurugram, Haryana, India - 122015
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