[Resolved] HappyEasyGo Travels Pvt. Ltd. — refund is not issuing

Aditya D

from Aurangabad, Maharashtra

Website:

www.happyeasygo.com

I have booked the flight tickets from happyeasygo web portal on 30 dec 2017 to travel on 8 jan 2018 pune to hyd, & return on 11jan2018 hyd to pune..
Trip #[protected]
Trip #[protected]
Pnr: nbbnyc
But unfortunately we had to cancelled our ticket the airline initiated total refund to happyeasygo.. By mail trail happyeasygo committed me refund of 23, 682/- on 5 jan 2018 & asked me to wait for 15 days to complete the process.. As per request we have waited but till the date i haven't received any kind of refund from happyeasygo team.. As i have checked with my financial institute, happyeasy go haven't initiated refund process & was keep giving fake commitments.
Come to conclusion to file official police fir against these cheaters & make them stand in consumer court

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Feb 2, 2018

Complaint marked as Resolved

Well dont keep customer care discussion on phone call unless you are recording it, try to be on mail as much you can... I have made my mind to log a police complaint or make the company stand in consumer court, & i particularly mentioned it when i was mailing to happyeasy go...but you need to keep followup for your money...though you can get fake commitments like we have initiated the refund & all just ask them for UTR or RRN numbers... Happy easy go dont have own setup to make transition of money they have tie up with cashfree care banglore based company...for refund in early stages happy easy go gives time for 10 to 15 working days...you need to wait for said period...after that you can start up with excessive followup...once i had received call from this number +91 7290099237 apart from there customer care official number...but keep it recorded...