Hathway Cable & Datacom — billing continued even after termination and got call from advocate after termination of services that 420 case is filed against me | |||
I have terminated Hathway Broadband services on september 2015 and agent collected modem allocated to me on oct 2015 and services have been terminated for me after shifting to new house and they have not collected free wifi router provided that time. But the billing has been continued till now and today i got call from advocate Kishore ( [protected] ) and he told he will send account number and i need to transfer money of false due 7500 to that account or else he told he will forward the file and i need to pay penality of 65000 and 420 case will be registerd on me. I told him that i have terminated services long back and i will confirm with hathway by visiting them and i asked him some time and i will get back to him. But he told he has no time and he need to transfer money 7500rs right away or else case will be filed on me. I only had the free router provided by them and none of them has collected that till now. Please make justice for me as they are blackmailing me saying money laundering 420 case. I am attaching all the documents including the mail from hathway regarding termination long back in 2015. Please help me on this issue as they are threatening me like if i don't pay false due made by them they will forward my file and will register 420 case. Was this information helpful? | |||
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Hathway customer support has been notified about the posted complaint. | |||
 14 Comments | |||
Comments
Hi Team,
Could you please provide me some status on this complaint.
Regards,
Srinivas Meesala.
Could you please provide me some status on this complaint.
Regards,
Srinivas Meesala.
thats a fraud call do not believe and pay them.
Me too got Call from same Guys with same content. They are cheating us. If it is serious, we will unite & Fight against them.
Hi Team, Today i got message from hathway and the message content was
"Legal Notice has been sent to user SRINIVAS M for Hathway Broadband A/c No.[protected] Plz pay immediately Rs7541.61 to avoid further legal action. For any query cont Legal Team [protected], [protected]".
These guys are torchering me like any thing . Please take proper action on them.
"Legal Notice has been sent to user SRINIVAS M for Hathway Broadband A/c No.[protected] Plz pay immediately Rs7541.61 to avoid further legal action. For any query cont Legal Team [protected], [protected]".
These guys are torchering me like any thing . Please take proper action on them.
did you get the notice really? i dont think they have sent any.. but you have all the proofs why worry?
Actually i am not staying in that address. I have no idea if i received notice or not. I just got message.
Any further development on this?
ssakarr's reply, Aug 2, 2018
I too got the legal notice message. so they are following the same pattern. I am going to fight this out if they send notice. why the hell we should pay for not our fault. after 3 years they are asking to pay bills without any notice in between these years from 2015.
My case is the same. I said I too have the proofs of disconnection. Yet they say it has to be paid as the company has raised a complaint against me as Money cheating case. I too wrote a complaint here on the forum. I hope this issue gets resolved.
I am kind of searching if someone had gone to the extent of fighting this case legally and what is the solution they got? I have many advocate cousins who are just asking me to ignore and say that we can fight out when he gives the notice.
@kiransharma
Even i got call from lady asking me to pay 2500
From below no.
+[protected]
[protected]
Even i got call from lady asking me to pay 2500
From below no.
+[protected]
[protected]
I came to know that complaint in voxya.com helps solve this problem. Try it.
RESOLUTION FOR HATHWAY CHEAT CALLs
Send a mail to their Appellate Authority for broadband. Steps for that are as follows:
1. Go to http://www.hathway.com/.
2. At the bottom of the page, under Broadband click on Appellate.
3. Select the city and you will get the email address of the Appellate officer.
4. Since this is the highest authority of officer in Hathway, they respond diligently. At least, that was in my case.
5. Explain your scenario and they will assist you.
Since I got a little scared of the legal action, I paid the money that was asked from me. It was around 6K. Then when Appellate responded and cleared everything, I asked them to send the money back and they did.
Send a mail to their Appellate Authority for broadband. Steps for that are as follows:
1. Go to http://www.hathway.com/.
2. At the bottom of the page, under Broadband click on Appellate.
3. Select the city and you will get the email address of the Appellate officer.
4. Since this is the highest authority of officer in Hathway, they respond diligently. At least, that was in my case.
5. Explain your scenario and they will assist you.
Since I got a little scared of the legal action, I paid the money that was asked from me. It was around 6K. Then when Appellate responded and cleared everything, I asked them to send the money back and they did.
Hathway Customer Care's response, Nov 13, 2018
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Even i have the same issue as you from hathway.. In todays age when we do not pay any bill by due date they would disconnect the service and only renew after we pay bill. But these hathway guys are cheating people by not communicating for years and then resorting to these cheap tricks to extract money for their fault customer care and services.
Say you have recorded all their calls and file a case of harassment.