Hathway Cable & Datacom — customer cheating by hathway and threatening calls | |
I have taken hathway broad band connection in the month of october 2015 and disconnected in the month of february 2016, due to the lack of deficiency bin the services. I got a confirmation call on termination of service from hathway customer care executive. But after confirmation also i was getting reminders from hathway regarding due amount, immediate i wrote a mail to hathway helpdesk and called to customer care and i was informed by customer care executive to ignore all the reminders and they assured me that they will waive off all my dues. After 2 years 7 months i. E., on 5th october 2018 at 12:53 a. M. I have received a call from mr. *, advocate, supreme court, regarding to clear the outstanding amount before 2 p. M. On the same day otherwise to come to supreme court along with my advocate. If i loose the case, then i need to pay ₹ 45, 000 penalty. At that point of time, i don't have any option and my brain was stopped working. Hence i paid the outstanding money of ₹ 9, 456.49 though i did not have any active hathway broad band connection. "i was surprised that, as per my knowledge and being an l. L. B. Student, i don't think so that the cases falling under the jurisdiction of hyderabad high court can directly entertain in supreme court without any orders from the high court". Later on the same day at 3:30 p. M. I went to hathway hymayath nagar, hyderabad main branch along with police officers for justice and money refund, but they denied to provide the relevant information to the police officers and giving all the irrelevant information. Finally they said, they don't have any information and they will retain the information only for 180 days. Now i request the concerned officer to look into this issue and refund my money back. Was this information helpful? | |
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