Hathway Cable & Datacom — hathway sent me a legal notice after 2 years o[censored]sage | |||||
I had a hathway connection 2 years ago where i had to pay for the subscription before starting to use it. But after the subscription expired, they did not cut the connection, they kept it on. The service guys never came/called to inquire for renewal or to disconnect the connection. The internet wasn't working either. We had to shift from that locality after few weeks, hence we moved from that place waiting till the last day that someone would come. Now, after 2 years, i received a legal notice that i have to pay rs. 12617 to avoid further legal actions. What is this for?? Non-usage or for your service reps to be not good at their work. You can't ask someone to pay for something which they did not use at all after their subscription expired. Was this information helpful? | |||||
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Hathway customer support has been notified about the posted complaint. | |||||
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Hi have you got any revert. [protected]@gmail.com
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Even I got a message saying Legal Notice has been sent to user ***** for Hathway Broadband A/c No.****
Plz pay immediately Rs9915.61 to avoid further legal action. For any query cont Legal Team [protected], [protected]
SO I visited Hathway head office at Hyderabad and complained about the calls that I am receiving on daily basis.
I asked the Hathway executive (SATISH) about the below details but he has no information on this.
1) I asked a lot of times in the past to disconnect my connection as I am moving out of current place(Call records for the same)
2)Bill info :_ Can you provide me the bill details and usage of my account details as I didn't use the account for more than a 1 1/2 year.
3)As far as I remember my plan is Prepaid how it got changed to post paid Can you provide me Plan info
4)When I am not using the account for more than a year why it is still active as its a prepaid connection
5)Suddenly after almost more than a year with out any intimation to pay the bill how can you register a case.
6) Even I visited the near by Rajendra Nagar Police station at Hyderabad and SI spoke to him but the person didn't gave any information to the police officer except that I am calling from Delhi consumer court.
Why I need to pay bill for the account which I am not using for more than 11/2 year
Can some one help us with these
Plz pay immediately Rs9915.61 to avoid further legal action. For any query cont Legal Team [protected], [protected]
SO I visited Hathway head office at Hyderabad and complained about the calls that I am receiving on daily basis.
I asked the Hathway executive (SATISH) about the below details but he has no information on this.
1) I asked a lot of times in the past to disconnect my connection as I am moving out of current place(Call records for the same)
2)Bill info :_ Can you provide me the bill details and usage of my account details as I didn't use the account for more than a 1 1/2 year.
3)As far as I remember my plan is Prepaid how it got changed to post paid Can you provide me Plan info
4)When I am not using the account for more than a year why it is still active as its a prepaid connection
5)Suddenly after almost more than a year with out any intimation to pay the bill how can you register a case.
6) Even I visited the near by Rajendra Nagar Police station at Hyderabad and SI spoke to him but the person didn't gave any information to the police officer except that I am calling from Delhi consumer court.
Why I need to pay bill for the account which I am not using for more than 11/2 year
Can some one help us with these
Same thing happened with me.. I visited mumbai office.. i didn't get any help from there.
when i placed a request for termination of the connection they asked me to submit the router. I requested them to send on executive to collect the same as it was not possible for me to visit their office and submit.. they agreed to send on executive to collect, but no one came for that and neither i received a call back to submit the router at their office.. now they are saying as a customer it is your responsibility to submit the router at the office, then why the hell they agreed at first to place to send an executive??
when i placed a request for termination of the connection they asked me to submit the router. I requested them to send on executive to collect the same as it was not possible for me to visit their office and submit.. they agreed to send on executive to collect, but no one came for that and neither i received a call back to submit the router at their office.. now they are saying as a customer it is your responsibility to submit the router at the office, then why the hell they agreed at first to place to send an executive??
i have faced the same issue, i have return the router 2 years back and today they send me an email with legal notice of compensation of 12000 rupees.
We went to the office and they in threatening toned told us to pay the compensation or they will sue us in the high court.
The connection was disconnection 2 years back and the router was returned to their office still they are sending us the legal notice now.
Please suggest us what should we do ?
We went to the office and they in threatening toned told us to pay the compensation or they will sue us in the high court.
The connection was disconnection 2 years back and the router was returned to their office still they are sending us the legal notice now.
Please suggest us what should we do ?
Keep calling the nodal officers of respective cities for the same. Unless n until we keep calling them in bulk numbers they won't take any action. You can get their contacts on site.
Same thing happen to me. Now lets make the things simple. Its your hard earned money . No need to pay a single penny to anybody. Let them send legal notice . Get a lawyer. File a case against Hathway for harassment and extortion in consumer court. Fight a legal battle with legal one. Drag them to the court. It will cost you but you know " consumer is king ", court will rule in favor as there was not fault from your side. You will get all your lawyer fees with compensation. Since Jio has come, these people are out of business, so they are just extorting money from innocent people.
Hi All,
Exact same thing has happened recently. I think if we all get together and threaten them they all stop this non-sense. I thought I was alone in this, but here we are lot of people. Its high time these people are taught some lesson
Exact same thing has happened recently. I think if we all get together and threaten them they all stop this non-sense. I thought I was alone in this, but here we are lot of people. Its high time these people are taught some lesson
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