Hathway — Hathway is creating dummy accounts on citruspay.com and when we make payments card detials are saved

Address:

Hyderabad, Andhra Pradesh, 500019

1. every hathway customer will have some email id created by hathway for ex: [protected]@hathway.com
2. with that email hathway is creating accounts on citruspay.com (third party payment site)
3. actual customer (me) dont have access to above email and dont know password to login to citruspay.com and cant get password also as email is not realy accessable even hathway claims we can access
4. actuall problem stats here

A) first time i have made a payment and it landed me in citrus and after payment is done i came back after one month to make payment again and i see my card detials are saved and it is asking for cvv
B) card details are saved becuase, while detials entered it is having option as save card check box, by mistake i dint see it and my detials saved

Problem : when i speak to hathway customer care they are saying card detials are not saved and they are aruging with customer with thier half baked knowledge, they dont know difference between card saved at third party and detials saved at local browser

Olution : citruspay told i can delete my card detials after login

But account is created by hathway and hathway holds password of every accoutn which it created on citruspay.com, why it is creating without comunicating to customer or approval of customer, if they want to create account why they cant use our personal email id instead of dummy hathway email id


Beware fraud... i need explination on this, contact : vvrao.[protected]@gmail.com