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HCL Infosystems Complaints & Reviews

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Updated: Jun 17, 2023
Complaints 108
Resolved
43
Unresolved
65
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HCL Infosystems reviews & complaints page 3

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K
kurian paul
from Muvattupula, Kerala
Aug 24, 2015
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Address: Ernakulam, Kerala

Sir i have ordered hcl me champ tablet on last sunday 16/08/2015 evening from the online site PAYTN. Today through ems speedpost i recieved the box with out the tab and other accessories. kindly pls do favour for me.
details of the tab entitled on the box are as follows:
HCL S/N:1113YF00S1EDT27947
ITEM ID [protected]
ORDER #[protected]
SHIPMENT #[protected]
Order address KURIAN PAUL, THOZHUPPADDAN HOUSE KOLENCHERY PO, KOLENCHERY, ERNAKULAM, KERALA PIN:682311 Mob:[protected]
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    manji19
    from Faridabad, Haryana
    Aug 20, 2015
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    Address: Faridabad, Haryana

    Hi Team, While i am updating my passport number, it is asking that it is duplicate passport number and when i confirmed it from Passport Sewa Kendra help lines. They told me that PPN is a unique and it is not possible for any duplication. Kindly help to get this resolved as i am unable to update my resume on portal of Tech Mahindra. Many Thanks Manjit Singh Mob: [protected]
    Not Resolved
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      D
      Deepu_Nair
      from Srivilliputhur, Tamil Nadu
      Aug 13, 2015
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      Address: Thiruvananthapuram, Kerala

      Email ID - deepu.[protected]@gmail.com Region- Noida Establishment Code- 11476 Employee No- 15098 PF no - UP/11476/41441 Companay Name-HCL Infosystems Ltd I am really in trouble right now, Wanted to know pf balance so that i can transfer to current PF account. Looking forward for your help...
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        H
        hcli
        from Sirsa, Haryana
        Jul 21, 2015
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        We have sent microsoft mobiles via receipt no. [protected] dated 17/07/2015 from hissar to palwalparty name bharat sales. All the cartoons were broken and damaged. But the person jhony who sits in palwal office misbehaved with us due to his misbehaviour and carelessness we have to bear loss of 15000.00 and stock return in damaged condition. This is very serious matter and take strong action against palwal office authorities.

        Regards,
        HCL Infosystems customer support has been notified about the posted complaint.
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          J
          jeswinjoymathew
          from Mumbai, Maharashtra
          Jul 18, 2015
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          Address: Chennai, Tamil Nadu

          I have worked at HCL Infosystems, Ekadathungal Office, Chennai, during the period Dec 2009 to Nov 2010 as a On JOB Trainee. OJT CODE :- 800532 Later, I had to resign from there, due to various personal reasons, and was not able to collect the experience certificate. I had completed all my releasing formality at that time time itself. And, the concerned HR (Rajee), had promised me that I could collect my relevant experience certificate later. But later when I tried to contact them, they didnt responded and now all my mail to their email ID ([protected]@hcl.in) is failing. Could you please help me out in getting my experience certificate. Or at least could you please tell me to whom should I send a mail for this. I need this badly, as all other companies are asking for my prior experience certificate. Thanks Jeswin Joy Mathew
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            J
            jeswinjoymathew
            from Mumbai, Maharashtra
            Jul 18, 2015
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            Address: Chennai, Tamil Nadu

            I have worked at HCL Infosystems, Ekadathungal Office, Chennai, during the period Dec 2009 to Nov 2010 as a On JOB Trainee. OJT CODE :- 800532 Later, I had to resign from there, due to various personal reasons, and was not able to collect the experience certificate at that time. I had completed all my releasing formality at that time time itself. And, the concerned HR (Rajee), had promised me that I could collect my relevant experience certificate later. But later when I tried to contact them, they didnt responded and now all my mail to their email ID ([protected]@hcl.in) is failing. Could you please help me out in getting my experience certificate. Or at least could you please tell me to whom should I send a mail for this. I need this badly, as all other companies are asking for my prior experience certificate. Thanks Jeswin Joy Mathew
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              P
              Pratyaksh Tandon
              Jun 26, 2015
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              Address: Moradabad, Uttar Pradesh

              I purchase a HCl me Y1 tab whose power button was faulty from the start. I submitted the tab in the service center on 03/03/2015 but since then there is no response of my call.The representative says that they are unable to acquire the parts required and they don't give me an exact answer as to whet my tab will be serviced. Kindly help me

              PF REJECTED

              MY PF FORM REJECTED DUE TO SIGN DIFFERENCE, I WANT TO CLAIM
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                K
                kulmanish5
                from New Delhi, Delhi
                Jun 17, 2015
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                Address: Gurgaon, Haryana

                Sir/ Mam, I purchase one HCL Me Tablet U1 as Serial no. 912STN103737 as on 25.07.2014. Right now i face some problem 1. Internet not connect form device 2. Battery backup yesterday i called on [protected] and they suggest me to go on Shop No. 2, Parshvanath Arcadia, Plot No. 739/1, MG Road, Sector-14, Gurgaon, Haryana-122001. and after go they said me that they are not responsible after for HCl and than i called again such number and they suggest me to meet to mr. Puneet malik and than i meet. Mr. Puneet said to me, to go your neharu palace service centare to take service about hard ware or take 20 to 25 days for it. So its a request to u take action and give solution to save your goodwill Thanks & Regards Rajnish kulshrestha [protected] [protected]
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                  D
                  Deepti Srinath
                  from Hyderabad, Telangana
                  May 22, 2015
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                  Address: Bangalore, Karnataka

                  Hi, Is there anyone who can help me claim my PF amount from HCL Infosystems (previously DSL Software Limited). I had quit the job in 2006 and kept on following for 3 years but of no use. They kept changing the address of the office, the people changed also the PF number changed and I did not get the new PF number nor did I get my claim money. Tried from the EPFO link to submit the claim but even they could not help on this issue. We have to go to HCL office and submit the forms it seems. But how many times no idea. So please somebody help me on withdrawing the PF amount. Thanks in advance. Deepti [protected]@yahoo.in
                  HCL Infosystems customer support has been notified about the posted complaint.
                  Hi, Is there anyone who can help me claim my PF & EPF amount from HCL Infosystems . I Joined 1983 Auguest. After they kept changing the company name and finally we have HCL Tech in 1994. I had retired 2010 May and but My EPF did not moved to HCL Tech PF trust and I kept on following for 3 years but of no use. They, the people changed also the PF number changed I hope I did not get my PF amount also. Tried from the EPFO link to submit the claim but even they could not help on this issue. We have to go to HCL office and submit the forms 13 for transfer to New PF account against old PF account it seems. But how many times no idea. So please somebody help me on withdrawing and getting my pension & PF amount. Thanks in advance. [protected]@gmail.com
                  My HCL Infosys - PF Number GNGGN[protected]
                  HCL Tech PF No. MRNOI[protected]
                  Read and forward to friends and colleagues

                  https://www.quora.com/Reviews-of-HCL-Technologies/reviews/17978803
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                    R
                    Raghavendra HC
                    from Noida, Uttar Pradesh
                    May 21, 2015
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                    Address: Bangalore, Karnataka

                    Hi This is Raghavendra, I working for HCL info systems client place is HCL technologies. They have recruited for Desktop Engineer post and when got inside they given service desk job and ticket monitoring they are treating like slaves, No Manpower all work pressure will putting on one’s head, There is no process, especially in IT services in HCL Technologies. Even we have to work on Saturdays also without any transportation and any claim. Leave management is worst, there will be no proper KT. Suggest you to don’t prefer HCL as a IT company. Worst than any govt office. While the time of interview they did’t informed anything regarding this, I taught for desktop engineer but they giving work related to helpdesk. There is nothing to learn new things here Tickets are coming like anything there is no limit for requests and timings. Candidates seeking employment with HCL need to be cautious and not trust
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                      R
                      raviduttpareek
                      from Mumbai, Maharashtra
                      Mar 11, 2015
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                      Address: Hanumangarh, Rajasthan

                      I purchase a new desktop PC of HCL infosystems from BM info systems sirsa
                      on dated 25.04.2012 I have a problem in monitor. My monitor is shows only one color
                      when I start the PC its after two or three hours . My comp. No. is [protected]
                      dt. 28.02.2014 and I talked with your customer help line on dated 31.05.14, 10:33Am, 05.08.14, 04.11.14, 17.12.14, 24.12.14& 03.01.2015, on dated 28.02.2015 I received 16 inch monitor (paste the sticker of 18.5” LED Monitor )without any
                      packing & Accessories in place of
                      18.5 inch (47 cm).
                      HCL Infosystems customer support has been notified about the posted complaint.

                      Poor support for Photocopier under CSMC

                      We raise complaints in toll free number. Local authorities close it immediately with out rectification of fault. Ref complaints [protected] and [protected]. Machine is down from 19/08/201. No attention till date.
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                        K
                        kate111
                        from Mumbai, Maharashtra
                        Dec 24, 2014
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                        Resolved

                        Address: Hyderabad, Andhra Pradesh

                        Please kindly verify that the given below Linked In Profile of HCL Infosystem ltd HR Manager is a valid HR person of HCL Infosystem Ltd. Hyderabad. Here's the link: https://in.linkedin.com/pub/uday-kiran/84/1a3/783 And also please confirm that the domain Id @hcl-infosystems.in is a valid domain ID or not.
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        HCL Infosystems customer support has been notified about the posted complaint.
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                          N
                          NaveenNazar
                          from Hyderabad, Telangana
                          Nov 30, 2014
                          Resolved
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                          Resolved

                          Address: Chennai, Tamil Nadu

                          Actually i worked as HCL BSERV Company(Greams Road - Chennai)...[protected] i join this company... March April May i got salary...july month i am releaving this company the company june month salary not provided i ask HR team and told my salary issue but the HR team not response for me...so kindly help me
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            V
                            vishal_933
                            from Shikohabad, Uttar Pradesh
                            Oct 28, 2014
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi

                            Myself VISHAL KUMAR( employee code is[protected] i was work as a service engineer in samsung service center /HCl care, new delhi. Mr.Subhro Goswami the H.R Manager of HCL CARE(SAMSUNG SERVICE CENTER) at Okhla, he not paid or finalize my salary from last October 2014 the HR told me that i not pay your salary. Truth is that I have given more than 100% effort to my work and have done my work sincerely. When I reached Mr.Subhro Goswami told me that I am being terminated from my services from present date. When I asked about the experience/relieving letter and about salary then she told me that I will not get any of these. Even the Mr.Subhro Goswami tried to make me sign on settlement documents so that I may not file any complain against them. i worked in there since jan 2014 as a engineer but now I am realize why was I joined HCl care really It was worst experience for me. We are four person who survived same situation .I am continuously trying his phone but he never response & I also left many messages for requesting salary payment ( I have all messages in my mobile phone as a evidence).In this worst condition . Employee can’t do nothing. So please advice how can I get my salary back. Please take legal action against them so that they cannot harm or do harassment with any other employee like this . Company Details as follow Company : HCL CARE (SAMSUNG SERVICE CENTER) employee code is[protected] telent pro Company HR MANNEGER : Mr. Subhro Goswami) Address: A 233 Okhla Industrial Phase-1, new delhi Telephone :[protected], [protected] sharad.[protected]@hcl.com, sales.[protected]@hcl.com
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              kirti arora 18
                              from Boisar, Maharashtra
                              Sep 23, 2014
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                              Resolved

                              Address: Panipat, Haryana

                              i ordered hcl me V1 tablet online in jan 2013. tablet was delivered on 2nd Feb, 2013. and since that day the tablet is not working properly. it hangs too much. you never know when it may show 'battery low'.the battery goes off as if i hadn't charged it for many days!. i even took it to the customer care.i got it back after 20 days and i doubt that that if it has been repaired. the problem still continued. i again went to the nearby customer care office.20-8-14, it was sent to company with complaint no. [protected]. and i haven't got it back till now.!! i want you to replace my tablet with a new one.please consider my request as soon as possible. i shall be very thankful to you.
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              IMEI [protected]

                              Hcl S/N C12STD014091
                              contact no. [protected]
                              i hope you will accept my request
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                                R
                                rajuranjankumar.it
                                from Delhi, Delhi
                                Aug 4, 2014
                                Resolved
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                                Resolved

                                Address: Gaya, Bihar

                                Dear sir, My name is Raju Ranjan Kumar, Village-belghoghar, Post -binda, Dis-Gaya Bihar, A Person Call me again again on my home Mobile number and abuse on the phone. So Please Solved my problem Unknown Number is [protected] Person call on this number- [protected] Regard Raju Ranjan Kumar Ph-[protected]
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  A
                                  Aneesh Punnora
                                  from Gurgaon, Haryana
                                  May 20, 2014
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                                  Address: Mumbai City, Maharashtra

                                  I was an employee with HCL Infosystems Ltd from 2004 with Employee code :62311 & Last working day was 21-Feb-2014, where in My Local conveyance claim for Jan'14 of amount 4024 was not cleared in Full & Final Settlement.This was given into the notice of HCL concerened persons through several mail .But no proper reply has been received on that due payments instead of several follow ups.
                                  customer support has been notified about the posted complaint.
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                                    A
                                    anand.katiyar
                                    from Pune, Maharashtra
                                    Jan 24, 2014
                                    Resolved
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                                    Resolved

                                    Address: Bhopal, Madhya Pradesh

                                    my cal id is [protected] hcl me y3 Date 4/9/2019 Hcl doesn?t come with satisfactory services. after sale. HCL still fails to fullfill their promise. i?m just shoked how much useless and poor quality of their promises are. after 25+ mails and 50+ calls HCL still not giving me proper answer dat when i get back my replacement . Every time when i Call to Customer Service Centre they Just said to put mail once again and give me one of the main HOD number who even don?t care to pick up the calls. they gives me private number of Marketing Head, Regional Head, , but no one of them pickup the calls. At 20 dec 2013 the service center re generated the complaint no[protected] MR no.[protected]Dec-13 after sending too many mail?? and again and again said for 7 day more delaid.please see that a unreasonably long period since expired. now the return me my tablet amount I purchased it to avail its utility in day to day working. There is a great opportunity loss of the money I invested and there is no compensation assured by you. Hoping U vl understand my concern & early resolution of my complaint. i just want that Cost of our broken faith: Money we invested in HCL product with faith, 3. Cost of discomfort given to us by HCL and HCL people in deciding that their product is not serviceable, faulty and a defective piece, 4. Cost of Time & fuel We incurred to visit sooooo many times to your service centre at Bhopal since long, 5. Opportunity cost of our money we invested or wasted to purchase a HCL Tab – U please decide and advise us, If I invested somewhere else, 6. Quantification of “working loss” to do some fruitful or productive work but we could not, 7. Interest @ 18% on my money kept idle for a long time on the basis of false assurances given time to time to us by HCL people, 8. Cost our time & money we spent in drafting so many letters, e-mails scanning, so many phone calls etc, Hoping your early and positive response. With regards anand katiyar [protected]
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      I
                                      info2preet
                                      from Jalandhar, Punjab
                                      Nov 1, 2013
                                      Resolved
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                                      Resolved

                                      Address: Chandigarh, Chandigarh

                                      I have purchased HCL ME TABLET Connect 2G 2.0 on 30th September. Then it gets stopped working within next two days. ( Power Issue ) I went to HCL service center and submit tablet for replacement at below mentioned address :- HCL Infosystem Ltd., SCO-66-67 IInd Floor Sector-17A, Chandigarh I have submit my tablet on 4th October for replacement, since it has been almost 1 month passed and I didn't got my new replaced tablet. Following is mentioned details :- Complaint Number : [protected] Serial Number (tablet) : 0613PCC2GDIT42972 Purchasing date : 30th September 2013 Complaining date : 4th October 2013 Feedback : I will definitely ask everyone in future, please beware if any HCL product, it's fraud and worst company. Even costumer care and service center executives haven't any answer of my queries. Even if a car gets minor damaged, we can have it re-paired within 15 days with insurance claim. But having HCL product and it's service is my first and worst experience of life. Best Regards [protected]@gmail.com
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      HCL is very poor company
                                      Thank god, I was going to purchase HCL product, I was just checking it's online review. Then I got this complaint reference from Google.
                                      yes their after sales service is worst ..dont buy hcl products
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                                        S
                                        singhharpreet
                                        from Delhi, Delhi
                                        Mar 1, 2013
                                        Resolved
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                                        Resolved

                                        Address: Karnal, Haryana

                                        Respected Sir/Mam,
                                        This is my complaint against HCL Infosystems Ltd. I have Purchased a HCL Tablet V1 from online shopping site Ebay.in. and received the Tablet on 15th Feb 2013 through courier and the Date of invoice is 14th Feb 2013. But when i opened the tablet i really got shocked that the HCL tablet V1 is defected, when i move the tablet up down or rotate it, the shaking sound comes from inside and shaking sensation also feels in hand while using. On 16th Feb 2013 i logged my complaint in HCL Customer Care (Complaint No. [protected] and they told me its hardware problem and Tab will be replaced. They told me go to Karnal Service center and give the complaint Number and they will Give replacement at that time as per availability in stock or with in 7 Days. I Did the same but karnal service center told me that this is the repair center only and Tab will not replaced from here. After that i immediately contact HCL Customer Care and they talked with Karnal service center regarding this. But Karnal service center look towards tab and told me its battery connection problem and they repaired it (Service call No. LN 7347).
                                        I have purchased Hcl Tab because of reputed name in global market But I am very disappointed with purchase, It means its my fault and mistake that i go for HCL Tab V1. I ever expected, i will get the defected new tab and get it repaired instead of replacement. I am very upset, my new tab got repaired immediately after purchase instead of replacement and even karnal service center put scratch on corners of tab while opening back cover. Its my hard earned money which i have paid for New Hcl Tab V1 but i got defected tab so I want REPLACEMENT at my door step. I have paid for new tab, not for defected one. Its manufacturing fault so why should customer suffer, company should replace the tab in case of defected immediately.
                                        Regarding all this,I have mailed 2 times on 18th Feb and on 20th Feb in HCL on (hcltouch.[protected]@hcl.com) but yet they didn't reply and answer any of mails. I am very annoyed and angry that such a big company HCL do cheap Things by sending Defected Tablet and after that ignoring and not answering customer mails and not replying to it, its really shameful and really bad on there service. According to me HCL should be Black listed if they continue like this. They are only earning profit by selling products but it hadn't matter for them for customer satisfaction.
                                        The information i have provided is true and correct. I want justice, by getting Replacement or Money Back, Whichever

                                        Regards
                                        Harpreet Singh
                                        M. No. [protected]
                                        Aug 13, 2020
                                        Complaint marked as Resolved 

                                        HCL — Manufacturer Fault

                                        I have purchased a hcl notebook on 1st feb after getting a installed notebook from vendor. i used it at home there was a serious proble with it. Its display is scrolling vertically when i fold it and open it many time it stills for a long time. I have sent many mails to hcl cc support but not respoded.
                                        sir myself sidhartha guptahave purchase hcl notebook g28 cp on 16/8/08 machine serial no is 6084ax500408 product code ax0g2827 warrantycard no 10466510 have loggeded complain 20/07/08 and before that 2/06/08 just cant rember plz check it to hcl service centre sir my pcb changed 3 time but same promblem arise now last time they changed all usb port and my monitor they open i dont know why as my garranty period completed they deliver my laptop saying me sorry that they have done mistake and replace it again without any cost after some time till date it doesnt happened every day i call them thay just ignore me sir i am in great confusing cant see the way what to do plzzzzz help me and take this matter seriously their no is[protected] at jabalpur plz do something as with their mistake my laptop has become garbage my phone no is [protected] plz see the matter

                                        hclinfosystems — plz take me costomer. id for netbanking

                                        Sir,
                                        I have account in HDFC bank with account number [protected] . i want to take costomer id.please send it to my mail or sms to my mobile no. [protected].

                                        Thanking you
                                        mukesh singh.
                                        Respected Sir/Mam,
                                        This is my complaint against HCL Infosystems Ltd. I have Purchased a HCL Tablet V1 from online shopping site Ebay.in. and received the Tablet on 15th Feb 2013 through courier and the Date of invoice is 14th Feb 2013. But when i opened the tablet i really got shocked that the HCL tablet V1 is defected, when i move the tablet up down or rotate it, the shaking sound comes from inside and shaking sensation also feels in hand while using. On 16th Feb 2013 i logged my complaint in HCL Customer Care (Complaint No.[protected] and they told me its hardware problem and Tab will be replaced. They told me go to Karnal Service center and give the complaint Number and they will Give replacement at that time as per availability in stock or with in 7 Days. I Did the same but karnal service center told me that this is the repair center only and Tab will not replaced from here. After that i immediately contact HCL Customer Care and they talked with Karnal service center regarding this. But Karnal service center look towards tab and told me its battery connection problem and they repaired it (Service call No. LN 7347).
                                        I have purchased Hcl Tab because of reputed name in global market But I am very disappointed with purchase, It means its my fault and mistake that i go for HCL Tab V1. I ever expected, i will get the defected new tab and get it repaired instead of replacement. I am very upset, my new tab got repaired immediately after purchase instead of replacement and even karnal service center put scratch on corners of tab while opening back cover. Its my hard earned money which i have paid for New Hcl Tab V1 but i got defected tab so I want REPLACEMENT at my door step. I have paid for new tab, not for defected one. Its manufacturing fault so why should customer suffer, company should replace the tab in case of defected immediately.
                                        Regarding all this, I have mailed 2 times on 18th Feb and on 20th Feb in HCL on (hcltouch.[protected]@hcl.com) but yet they didn't reply and answer any of mails. I am very annoyed and angry that such a big company HCL do cheap Things by sending Defected Tablet and after that ignoring and not answering customer mails and not replying to it, its really shameful and really bad on there service. According to me HCL should be Black listed if they continue like this. They are only earning profit by selling products but it hadn't matter for them for customer satisfaction.
                                        The information i have provided is true and correct. I want justice, by getting Replacement or Money Back, Whichever

                                        Regards
                                        Harpreet Singh
                                        M. No. [protected]
                                        I made a purchase of HCL ME Y2 in the month of October 2012 vide
                                        Invoice No - 3587
                                        Dated 11 Oct 2012
                                        Supplier's Ref [protected]
                                        Dispatched document No [protected]
                                        Dispatched through blue dart
                                        Destination Delhi.
                                        Under the name -
                                        Sandeep Gupta
                                        Delhi 110027
                                        Ph No - [protected]

                                        It has been more than 5 months and I have visited the service center of HCL at Nehru Place for more than 4 times to resolve my problem of Re-Booting the Tab, Still the Tab does not work. Service Center Person has packed the Tab with all the attachments and asked to wait for the response form the merchant to replace the set.
                                        Still there is no response from the seller or the customer service to resolve the concern.

                                        Please do the needful to either repair or replace the Tab. Its useless
                                        if it does not work.

                                        Thanks and regards,
                                        Santosh Kr Gupta (Sandeep Gupta)
                                        +91 [protected] +91 [protected]
                                        rebooting problem

                                        after complaining u on dt 7.05.2013 i get feedback from HCL service centre on dt.10.05.2013 and i received the tablet back on 15.05.2013 & they have extend the warranty for 2months but now the tablet has started creating the same rebooting problem within 3 days now i want that company replace the tablet but i want help from your side . Waiting for your help

                                        Leena Arora

                                        [protected]/[protected]
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