HDFC Bank — credit card offer of october-2019 | |
Dear sir/madam, My name is ashishkumar patel having hdfc bank diners premium credit card. I received an offer sms from hdfc bank : 15%cashback +10x reward points @amazon great indian festival (21-25th oct) via smartbuy! Use creditcard @hdfc bank festive treats! Hdfcbk.net/jv6dlpo t&c. 10x reward points and 5 % cashback offers applicable if transaction made on amazon or flipkart through smartbuy between 25th to 31st october 2019. I have completed two transactions of rs 10490 and rs 1122 on 25th and 31st october 2019 respectively on amazon through smartbuy. I have not received 10x reward points and 5% cashback till date. My registered mobile number with hdfc bank is [protected]. Transaction are available in statement but order i'd is not mentioned in statement. Now escalation team is asking for order i'd which is not mentioned in statement. In this way, they are harrasing customers and doing cheating in place of providing offer benefits. Please check and do the needful at the earliest. Was this information helpful? | |
HDFC Bank customer support has been notified about the posted complaint. Verified Support Feb 24, 2020 HDFC Bank Customer Care's response Dear Customer, We request you to share the offer mailer/offer details along with the header and footer provided from the bank end and Click on https://bit.ly/2Lzhyn3 to enable us to review and assist you accordingly. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. Nadia HDFC Bank Customer Assistance | |
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