[Resolved]  HDFC Bank — cashback still not received after 5 months

I had purchased a samsung galaxy note 8 device on 16/07/2018 from reliance digital, hinjewadi phase i, pune, and was told that i would be receiving a cashback of rs. 4000 within 90 days.

It's been nearly 5 months now, and my 5th emi is supposed to be debited, still there is no sign of cashback. I am constantly being told that it would get adjusted within next 3 days, and that is happening for last 30 days.

I am really disappointed and would launch a formal complaint with consumer court if no proper action is taken regarding this.
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Jan 4, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 04, 2018
HDFC Bank Customer Care's response
Dear Customer,

We thank you for writing to us. Kindly email us at [protected]@hdfcbank.com from your registered email ID and share with us the scan copy of the Debit / Credit Card charge slip for the loan availed so that we can check and assist you on priority. Do mention your registered mobile number in your email.

-Nadia
HDFC Bank Customer Assistance
Dec 04, 2018
Updated by sourav1991
I have mailed the necessary details on the email ID mentioned above. Please do the needful.
Verified Support
Dec 04, 2018
HDFC Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to please provide us your registered contact details & transaction details on the Link: https://t.co/Eg9kTpcUHb with the ref ID PZ[protected] in the comment box for us to track it

Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

I have deposited my cheque locally and it didnt cleared upto wednesday
Dear Customer Mandate reference no: xxxxxxxxxxxxxx(protected) issued to HDFCLTD with value Rs. 74832.00 and frequency MNTH is received today for processing. In case of any issue please get in touch with your branch.

What is this msg all about ?
Respected Sir/Mam

I had applied for a credit card though HDFC bank, card number last 04 digit received to my mobile number. It has not been delivered to me, Kindly look at this issue and help me out.
Thank's..
I want cancel my credit card
I've tried to add money to PayZapp account from my HDFC debit card. Money is debited from my account but not added to Payzapp. It's not refunded also
Dear Sir/Madam

I Lost My Loan Id Please provide me

My Mob:[protected]
Altrante Number:[protected]
My Mail Id;[protected]@gmail.com

Kindly Do nneedful
Ajay Dindigala's reply, Nov 22, 2018
I Lost My Loan Id Please provide me

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