[Resolved] HDFC Bank — credit card cash back

khushkid

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400080

I am a customer of the bank holding its credit card also.in november i travelled to amristsar and booked my hotel through make my trip. I was promised a cash back of rs.1000/- which i have not received till date. On[protected] i made purchases through tanishq and was promised a cashback of rs.4000/- which has not been received till date. I am customer with hdfc bank mulund west client id :290785. This is downright unethical on the part of hdfc bank credit card division.

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Mar 16, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 09, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

Feb 10, 2018

Updated by khushkid Mr.Manoj,
I have already specified my customer id and I am an account holder with HDFC bank Mulund West Branch.I think I need not give my account no for security reasons.

Regards,
Anil T Khushalani

Verified Support

Feb 13, 2018

HDFC Bank Customer Care's response Dear Customer,

We note that you have sought clarification with regard to your credit card account. In this regard, we request you to provide the Last four digit of your credit card, registered mobile number, and e-mail id, to enable us to do the needful. You may write to us at [protected]@hdfcbank.com and we shall assist you.

-Manoj
HDFC Bank Customer Assistance

Feb 13, 2018

Updated by khushkid Dear Manoj,
The last four digit of my card are :xxxx xxxx xxxx 0930.My mobile no is [protected] and registered e- mail id is [protected]@gmail.com

Regards,
Anil T Khushalani

Feb 20, 2018

Updated by khushkid No reply from HDFC Credit Crads till date.