[Resolved]  HDFC Bank — credit card payment dues

Address:122002

Hi my name is karan chopra. I am a resident of gurgaon and am using hdfc credit card since about 2.5 yrs now. Initially it was okay because i was paying my dues on time but i had a my father's death last mth in the month of april 2019 so because of moving out to my hometown in lucknow i had to leave my job because of my leave issues with my manager. The executives are harassing me on a daily basis by calling me not only from their ivr number but also from their personal numbers as well. I would request the grievance department to please pay heed to my problem as soon as possible. All i want is just the end of this month that is may 30th 2019 to repay all my dues. I do not want to he harrased please.
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Jun 16, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 16, 2019
HDFC Bank Customer Care's response
Dear Customer,

As you are aware, payment of at least the minimum amount due towards the card outstanding needs to be received by the bank to ensure that the card account is active and available for usage. Further, to avoid levy of finance charges and late payment charges, payment of total outstanding needs to reach the bank by the payment due date. We confirm that there are no buffer days for credit payment. We confirm that payment towards the Total Amount Due reflecting as per the statement has to be paid by the payment due date to avoid levy of charges.

-Nadia
HDFC Bank Customer Assistance
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I oredered something from snapdeal abd cancelled. I got the message from HDFC that my amount has been reversed but not eflecting in my account.
RESPECTED SIR
I Would like to say i dont want to renewal one assist plan plz deacticvate this service credit endilng 0215 dont deduct my amount.i hope you can understand
thank you
from
usha

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