[Resolved]  HDFC Bank — credit card payments gone to wrong account

Address:

700025

The amount of rs.5000/- remitted on account of credit card payment is not reflected in the receipt by your credit card deptt.

On thursday, 27 july 2017 1:34 am, "[protected]@kotak.com" wrote:

Dear customer,

We wish to inform you that rs.5000 has been credited to destination account as per your request for neft transaction on[protected] at 14:32:30. Please find the details as below:

Bank name: hdfc bank ltd
Destination account number: [protected]
Beneficiary name: hdfc
Debit bank account number: xx0373
Utr reference number: kkbkh[protected]

I have remitted rs.39000/- towards credit card payment of icici bank, the same has by fraud or negligence gone to another account of hdfc.in spite of several attempts by kotak mahindra bank, the same has not been reversed.

Rrn no:-
[protected]
Wrong beneficiary account number
Xx0899
Wrong beneficiary account name
J. A. Enterprises
Correct beneficiary account number
[protected]
Correct beneficiary account name
Icici bank limited
Date of transaction
07 august 2017
Amount rs.39000/-

Request all help in these matters

Else, i will be compelled to lodge police complaint as well as take up the matter with rbi/banking ombudsman