HDFC Bank — deactivate one assist membership

Address:Hyderabad, Andhra Pradesh

Hello there

I received sms from hdfc bank today that rs-1299/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.
And who the hell are you to care about me.. I want my money back. Dont dare again to do this.

Please deactivate and refund my money asap
Name: palakonda ranjith kumar
One assist relationship no: 2236219
Hdfc credit card no. Xx6539
Mobile no: [protected]
Email : [protected]@yahoo.com
Was this information helpful?
No (2)
Yes (8)
HDFC Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Ranjith,

Greetings from OneAssist...!

As per our telephonic conversation with our executive, you have agreed to continue the services. Hence your plan cancellation request no.2219060 was cancelled. We request you to confirm if you wish to still cancel your plan. We have also arranged a callback for the same.

Looking forward to your reply.

Regards

Deepali

Team OneAssist.
Dear Ranjith,

Greetings from OneAssist...!

As discussed in the telephonic conversation with our executive, the plan has been cancelled vide Service Request number 2226693 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist.
Hello there

I received sms from hdfc bank that rs-1799/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

And who the hell are you to care about me.. I want my money back. Dont dare again to do this.

Please deactivate and refund my money asap

Name: Azim B S

One assist relationship no: 1868416

Hdfc credit card no. Xx5828

Mobile no: [protected]

Email : [protected]@gmail.com
Hello there

I received sms from hdfc bank today that rs-1399/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.
I want my money back. Dont dare again to do this.

Please deactivate and refund my money asap
Name: Jeevan das bairagi
One assist relationship no: 4396011
Hdfc credit card no. Xx8711
Mobile no: [protected]
Email : [protected]@gmail.com
Hello There,

I want to deactivate one assist membership services. This services has been activate without my knowledge.


Name: Chander Shoor
Hdfc credit card no. Xx4795
Mobile no: [protected]
Email : [protected]@gmail.com
I want to deactivate one assist membership services. This services has been activate without my knowledge.
Name: velaga appalanaidu
Hdfc credit card no: 0640
Mobile no:[protected]
Email id:[protected]@gmail.com
Cancellation of One Assist Membership
I am a HDFC bank credit card holder . The bank has auto debited some amount from my credit card number ending with 7758 without my concern on every year. I am not interested about this service and don't want this membership any more. So cancel the membership from this year onwards.

OneAssist Relationship Number : don't know
Name :- Sundari G
Mobile No. :- [protected]
Credit Card Number Ending :-7758
I am a HDFC bank credit card holder . The bank has auto debited some amount from my credit card number ending with 4687 without my concent.
I request the bank to cancel my membership and refund my money immediately. This is a criminal act by bank and this kind of behavior won't be appreciated.

Name - Madhav Kumar
Card last 4 digits - 4687
Mobile - [protected]
Hello there

Rs-1399/- deducted from my credit card to one assist mfee without any information on 26/03/2020. This is too much.
I want my money back. Dont dare again to do this.
Please deactivate and refund my money asap
Name: Shatrudhan Kumar
Hdfc credit ending card no. 7054
Mobile no: [protected]
Email : [protected]@yahoo.com
Hello sir, madam

Rs -2199/- (18/06/2020)deducted from my credit card to one assistant mfee without any information your executive asked with any charges don't apply with one assistant mfee but you are deducted with my amount so i want my money back. don't dare again to do this.

Please deactivate one assistant mfee and refund the my amount.

Name: Sudhakar sundar
Hdfc credit card ending number:2827
Mobile:[protected]
Mail: [protected]@gmail.com
Hello there

I received sms from hdfc bank today that 08/08/2020 rs-1899/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.
And who the hell are you to care about me.. I want my money back. Dont dare again to do this.

Please deactivate and refund my money asap
Name: palakonda ranjith kumar
Hdfc credit card no. Xx6739
Hello there

I received sms from hdfc bank today that 08/08/2020 rs-1899/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.
And who the hell are you to care about me.. I want my money back. Dont dare again to do this.

Please deactivate and refund my money asap
Name: palakonda ranjith kumar
Hdfc credit card no. Xx6739
Cancellation of One Assist Membership
I am a HDFC bank Credit card holder. The bank has auto debited Rs.1899/- from my Credit card number ending with 0821 without my concern on date. 10/Nov/2020.I am not interested about this service and don't want this Membership anymore. So cancel the Membership and refund this debited amount of Rs.1899/-.
Name: M.THIRUPATHIREDDY
Credit card number ending:0821.
One Assist Relationship Number:NEW
Cancellation of One Assist Membership
I am a HDFC bank Credit card holder. The bank has auto debited Rs.1899/- from my Credit card number ending with 3887 without my concern on date. 24/OCT/2020.I am not interested about this service and don't want this Membership anymore. So cancel the Membership and refund this debited amount of Rs.1899/-.
Name: K.KRANTHI KUMAR
Credit card number ending:3887
One Assist Relationship Number:NEW
Hi,

I am a HDFC bank credit card holder, The bank has auto debited Rs.1899/- from my Credit card number ending with 7082 without my concern on date
.I am not interested about this service and don't want this Membership anymore. So cancel the Membership and refund this debited amount of Rs.1899/-.
Name: PRATHIKA MS
Credit card number ending:7082

Hi
My HDFC credit card has been debited ₹1899 for one assist auto renewal without my knowledge. I don't need one assist membership kindly deactivate my one assist membership and refund the amount with effect
Name - Nirmal kumar P
Card ending number - 1690

siva prasanna kumar
14:12 (1 minute ago)
to OneAssist

Hi Team,

Without proper intimation you have debited the amount from my credit card ending1554.ONE ASSIST MFE of Rs.1899 in my recent depot
.I am not interested in ONE ASSIST MFE .
deactivate one assist Mfe membership and kindly refund my amount

Name : Gangineni Siva Prasanna Kumar
OneAssit membership no : [protected]
Date of debited :[protected]
ph no: [protected]

i spoke with one of your customer care executive and here is the Cancelation request no: 8597118
My HDFC credit card has been debited ₹1899 for one assist auto renewal without my knowledge. I don't need one assist membership kindly deactivate my one assist membership and refund the amount with effect
Name - K. Appireddy
Card ending number - 7921
My hdfc credit card has been debited 1899 rupees for one assist auto renewal with out my permission. I don't need one assist membership kindly deactivate my one assist membership and refund the amount with effect.
Name= M.hariprasad, card ending 9134

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32728
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information