[Resolved]  HDFC Bank — Didn't get refund amount

Address:Bangalore, Karnataka, 560037

I have booked 4 Railway tickets from my HDFC Cr card. After that i cancelled all four tickets. Out of four i got three tickets amount refunded in Cr card. one is still pending.

Cr card no: [protected]

Irctc Details:
Transaction ID: [protected]
CancellationID /RefundID: [protected]
Refund.Amt: 960
Refund Date : 30-Aug-2016

Thanks In Advance
[protected]
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Nov 1, 2016
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2016
HDFC Bank Customer Care's response
Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

-Natasha
HDFC Bank Customer Assistance
Complaint comments 

Comments

Date of Incident - 21/09/2016
Reference No:[protected] &[protected]
Account No.: [protected]

Description: Tried to order provogue wallet from hdfc offers site. But the order is not placed, but the amount 299 debited two times from my account. Still amount is not getting back. Totally (2*299) 598 Rs gone.

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