HDFC Bank — fastag amount deducted but no email received

9.sukhbir

from Jodhpur, Rajasthan

Address:

C-201, Scindia Kanya Vidyalaya, Gwalior (M.P.), Gwalior, Madhya Pradesh, 474012

Fastag application reference number hfr380599. No email received and amount deducted / paid from my account.
I have applied for fastag, but a message flashed (Attached) that the fastag application pdf is sent to your registered email id. Unable to contact at [protected] as no response on this number, and no contact email for complaint.
Rs. 500/- deducted form my account but no confirmation email or any call received for fastag. Also attached my vehicle rc.

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 20, 2019

HDFC Bank Customer Care's response Dear Customer,

We have dispatched the Fastag through India post vide reference number RM[protected]IN. Kindly contact Fastag Helpline at[protected] in case of further clarification or assistance.

-Nadia
HDFC Bank Customer Assistance

Nov 25, 2019

Updated by 9.sukhbir Not yet received, please email reference number at 9.[protected]@gmail.com