HDFC Bank — Fastag amount deducted but not reflecting

Hi Team,

I made a recharge of INR 1000 to my HDFC Fastag Wallet with ID [protected] and the transaction was successful with the following details:
POS TID: 76008706/E
Ref:[protected]

However, the amount is not reflecting in my wallet and in general, I'm facing issues with recharging my HDFC Fastag wallet as the payment options (which are narrowed down to very few) barely work and even when they work, they result in issues like this wherein HDFC very conveniently deducts funds and yet never updates our profiles. Not sure if this has anything to do with the fact that I don't have an HDFC account and yet unfortunately had to go with HDFC as the Fastag vendor, which is my car showroom's doing by the way.

Please help or suggest if I could better go with competent Fastag vendors like ICICI or PayTM or Bank of Baroda etc., in case HDFC is not really able to seamlessly handle Fastag.

Thank you!