[Resolved]  HDFC Bank — Hdfc bank does not provide my noc

Address:	Burdwan, West Bengal
Website:	www.consumercomplaints.in/new_complaint

Respected
Ir,
I beg to state that i brought a bajaj ct100 motor byke from lk trading, rupnarayanpur on 2006 which was financed by hdfc bank, asansol branch. (Near ashram more). Loan number is - 2480814, hdfc bank recovered the full loan amount with interest from me within 2008. But did not provide me any noc. Even hdfc bank did not give any awareness or information about noc at the time of loan taking or after fully recover the loan from me by post or any other way.
Now when i want to buy a new byke, when i go to bajaj show room (Rupnarayanpur) they are asking a noc to take my old motor byke. Then i went to hdfc bank asansol on[protected] to take my noc. But the loan section of hdfc bank told me as i did not take my noc in 2008 thats why i have to pay rs 500/- for this noc. I told them that i did not know anything about noc from the end of bank at the time of financing or recovering. I have come to know just now that i am entitled to get an noc from hdfc bank. Then bank told me that after recovering the loan from me a noc was send by bank to me by post in the year of 2008 which i could not get due to postal problem. Then i am asking for the document of any prove from bank whether they are relay send me an noc by post in 2008 or not, but hdfc bank unable to show any document on behalf their claim.
I don't get any information from hdfc bank during 2008 to 2017 period that i have to take my noc by myself from bank otherwise i have to paid penalty for that. Bank could not show any document only vervaly told me that hdfc bank was informed me about noc those days by post which i could not get and now it is my fault and i have to pay rs 500/ to get my noc. When i told them that i will go for a legal action against hdfc bank for my harassment regarding noc then hdfc bank told me to submit an application by explain my problem thereafter they will try to consider my matter which i did according to their instruction. But how many days will the take to solve my problem the did not say anything clearly to me.
I shall be highly obliged if you kindly take the necessary steps and do the needful as early at your convenience. I am all time faithful to you for your this kindness.
Yours faithfully
Anandaroop roy
Village - pranapally
Post - achra
Dist - burdwan
Pin - 713335
Email - [protected]@gmail.com
Mobile no - [protected]