[Resolved] HDFC Bank — HDFC credit card "Disapproved"

rjur1211

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

Please note that i applied for HDFC Credit Card and got Reference No : [protected]S3. I got all verification done at my office and residence too. I got multiple calls at office too for verification. Today got checked in HDFC Link showing track your card application. Found the reason as follows. Application Reference Number [protected]S3 Status DISAPPROVED who called us for Credit Card and we never gone to HDFC for the same. Sravani, Executive called and we given all papers and verification also done positively. I called Customer CARE and they are not giving any reason for Rejection. As per RBI GUIDELINE CIRCULAR NO - RBI/[protected]/100 BOD.FSD.BC.23/24.01.011/2008-09 DATED[protected]. HDFC Bank should give us reason or else we also file complaint in RBI and bank ombudsman. We want Reason for Rejection as it will hit my CIBIL. My CIBIL was all clear and i got Home Loan too on same address. If we will not find reason for rejection, we will file case in Consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against HDFC. I never had any credit card or liabilities from any bank in the past. Please provide reason or else i will file case in consumer court. Regards Rajender [protected] & [protected] Please suggest me what is next process. And where exactly my application got disapproved. Hoping positive response.

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Complaint marked as Resolved

Hi, My complaint as been resloved Thanks for the help, I got the confirmation saying the Card is approved and delivered in 3-7 days.

Verified Support

Mar 03, 2018

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed and confirm that, as an outcome of our review, an HDFC Bank credit card number ending with 3221 has been approved and delivered at your mailing address maintained with us. We request you to contact Phone Banking for further queries in this regard.

-Manoj
HDFC Bank Customer Assistance

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Comments

Shruthi Sonu

from Bengaluru, Karnataka

You people called for credit card apply since I have taken vehicle loan its cleared on that basis my civil score was good they told me to apply I have applied and got reference number also when I cheked credit card tracking in hdfc bank link its showing like disapproved for what reason you people disapproved when all my documents was perfect. Kindly let me know the reason

G.dhanavaraprasad

from Hyderabad, Telangana

My name is g.dhanavara Prasad I apply the hdfc credit card long back but still now I'm not received the card, im also check the application status is in process pls resolve my problem sir my application reffrance no is [protected]S3

stayen

from Siwan, Bihar

I Satyen Chaudahari, application ref. no.[protected]W7 had applied for credit card through your representative, for a long time representative told that its in process, but finaly i got fedup & check onlie & now its showing Status
Application Reference Number : [protected]W7
DISAPPROVED
Remarks
DISAPPROVAL OF THE CREDIT CARD APPLICATION DOES NOT REFLECT IN ANYWAY ON YOUR CREDIT STANDING OR YOUR FINANCIAL STABILITY

Customer care is not giving me proper reason, i want answer or the card or els i will have to take it further to consumer forum to get the reason.

stayen

from Siwan, Bihar

Anoozee Cumar

from Ahmedabad, Gujarat

Dear HDFC,

I applied for the credit card and submitted all the document which you required. if this has rejected then must let us know the reason for the same. Without any reason how should any one understand your basic criteria for the CC.

Being a good professional, HDFC should provide the disapproval reason for every customer not only to me.

i can go with other bank like State bank, ICICI bank/Kotak, you will only lose a single customer, but if you cannot provide valid reason then you may loosemany more customer.

It's my humble request to you that please do provide the valid reason to every customer, this may help customer to full fill the further criteria and this help you to increase the customer too.

Thanks and regards
Anuj Kumar.