HDFC Bank Complaints & Reviews

I cant understand how the business goes on without the customer satisfaction.
I am having the same complain mentioned above.Apart from that, working with the full time job we never have the time to deal with all these stuffs. I think i should choose some better banking services. I am also having the gift cards from Axis bank that works with no complaints and if i stuck somewhere i have the customer care center no of the Axis bank that has helped me each time in the correct manner.

My gift card of HDFC contained 5000 Rs. out of which i hardly would have used 1500 Rs. And now
whenever i present the card it shows me non working/declined. Situation not only put me in trouble but also in the matter of shame two times.The expiry date of the card has yet to come.

I have also gaced this situation twice.Some 6-8 months back, my son has gifted me a Giftplus HDFC BANK VISA card which he got from his company.Due to my shifting from Delhi to Mumbai during this period I could not use it immediately. Now during last one month I tried to use it for shopping in Mumbai but the transaction has been denied. I was shocked and embarrased .The details of the card are ;

Card No[protected]
Valid up to - 10/10

I request HDFC to look into the matter immediately and arrange to revoke the transactions on this card...

An early action in this regard will be highly appreciated.

I have received a Gift Plus Card from my corporate for my performance.
I Could not login with the prepaid details. Says that the LoginId / Password is invalid.
When i tried to contact the customer care division they told me they will be transferring my call to the respective division.
After a few seconds the call gets cut down.

Do those think we have plenty of time to wait or recall them.

Very Bad service.

Dear Sir,

My daughter gifted me a gift plus card.(Visa)I purchased items and there is a balance of about Rs 1200/or so. I gave it at two three shops but they returned saying it is declined. Can u let me know.
1) How to check whether any balance is there? How much?
2) Why the card is declined in shops/
3 I contacted nearest HDFC bank but they told that I have to contact corporate office. But there is no proper response from people there as they cut off the phone three occasions.
4)Card is valid till 03/16.
5) If you send your response I can send the card number.
Thanks
C Mahadevan

Dear Sir,

I have ordered GiftPlus card from HDFC Net Banking @ 14 march 2016. Today is 1April. i did not get any mail/call/message of the status of the card application. While ordering they deducted 10000/- and additionally 100/- for processing. but i did not get the status only for 16 days. i contacted the bank and they asked me to call to customer care. the customer care number for gift card is not working moslty.
my situation is "the amount i ordered is belongs to a group of friends for a friend's marriage. Since i tried this card, we could not give the the gift on time and also i am struggling to get money back. after long days, i got customer call connected and made a complaint. they told me to wait for 7 days to update my complaint. later, i should wait for another 30 days to get my money back. They are telling this is the hdfc gift card policy.

So, i am waiting for their call and i suggest to all that give the money for loan to somebody instead of buying the HDFC gift card. you can save ( processing fees+ interest for 2 months ). example: for 50000: 1%(500) and 2%(1000)*2 = totally (2500) can be saved. additionally phone call charges...

Dear Customer,

Request you to write to [protected]@hdfcbank.com along with your card application and contact details with ref ID-TTU[protected] in the subject line. Will revert on priority.

-Anay
Customer Care Assistance

My hdfc gift card plus is about to expire and I am not able to get the exact amount remaining .Please help in the same.shops are declining for transactions.
Card ni : [protected]
Valid thru : 08/16

i own a hdfc gift card, it is expiring soon. I cannot able to do any online transaction(flipkart). are these giftplus card cannot be used for online shopping.
Then why we get the ipin for this card.

Hi,

I have purchased gift card of INR 10, 000/- via HDFC net banking, which was to be delivered in Delhi .

I am based out in Mumbai and have bought the same to be delivered to my friend, it is been more than a month and same is not delivered.

How do I check the status or kindly let me know what to be done next.

Regards,
Veena

Sir/Madam,

I, Sundaram P S have applied for the HDFC credit card. I got the card. BUT, you have sent the credit card along with a mini card, which I have NOT requested. Adding to this, you have also charged for this MINI CARD. So, I request you to cancel this MINI CARD. My card number is [protected]. Contact, if I need to sent back the card or anything else.

Regards,
Sundaram P S

I applied the hdfc credit card on Last of June 08 but till date[protected] there is no credit card is reac to me. However Statement is reached. When I call the credit card department they told me that there is a mistake in my address thats why I would not receive credit card.
At the same time I receive the password of credit card and statement of that card on the same wrong adress why.

Four time I call the customer care and everytime they tole me that they redispacthe the card and after some day a messgae on my mobile that your credit card has returned to us please call us.

I dont understant If my address is wrong Why should password and statement would reached.

MOST IMPORTANT TOPIC IS THAT THE HDFC BANK SEND ME THE STATEMENT OF THAT CREDIT CARD THAT DOESENT REACH ME ANYTIME. WHAT A BLOODY SHAME ON THE SUCH REPUTED COMPANY.

Subject:- Credit Card No. – [protected]
Dear Sir,
This is with reference to your letter dated 02-Feb-2009. I require the credit card statements of credit card no- [protected] form[protected] to[protected] urgently.
It has been more than one month since I have requested for the statements. Your first acknowledgment was received by me on 02-Jan-2009. After that in every letter you have been asking for our confirmation only and not dispatching the required statements.
And please note the correct period for which I need the statements, because I shall not pay for any statements other than the stated period[protected] to[protected].
Please mail me these statements on a priority basis. And the hard copies of the statements are not required at all, please send me the soft copies of the same on my e-mail address [protected]@yahoo.co.in urgently.

As per my last statement, my bill was of 3126.25 but I need to pay only 2911.72/- as there was some opening balance of -214.53/-
.
Therefore, I would like inform you that in last month I made 2 transactions (petrol) one was of 1450/- and the another was of 1500/- & according to your company/bank rules you had put a surcharge of 87.50/- & 88.75/- respectively, than I made phone call at customer care & had a word with Mr. Ikshit on dated 26 July 2009 at 12:00 a.m., regarding the reversal of the Surcharge & he had committed that the bank will revert this amount in the next statement, at that moment he was not in position to revert this amount as well as to provide the request no.because of some techniqual problem in the system.

Moreover, he had suggested me to make one more call in morning after 7:00 a.m. than you will get the reversal as well as the request number, so when I called up again on 28 July 2009 & had a word with Mr. Gitesh Nijara & with Mr. Abhishek Maheshwari they had refused to give that reversal.

In addition, I would like to inform you that all the transaction made at B.P. Pumps & according to my information; there would be no surcharge on the Bharat Petroleum Pumps.

Please note that my average petrol transaction is of around[protected]/- per month in case if I have to pay around 90/- on each transaction than it really doest not make any sense to use your card.

So, It was really a great experience with your bank and also thankful for your services now, I am not at all interested to do any further dealing with your Bank.

Regards,

Saurabh Kumar

TO,
THE MANAGER
HDFC CARDS DIVISION
ANNA SALAI,
CHENNAI

Dear Sir/ madam

My card no[protected], i have received unauthorised credit on my credit card, i have not applied for mini card of HDFC, i only click on the link which appeared on my net banking. But know hdfc charge me for this service. After making complaint to their call center for this problem, they said that it is your fault to click on the link.
Please Find below the transactions that were not authorised by me as the cardholder.

09/09/2009 MINI CARDS FEE 198.00 Dr
09/09/2009 EDU CESS - MEMB FEE 0.59 Dr
09/09/2009 SERVICE TAX - MEMB FEE 19.80 Dr

My Mobile- [protected]

Hi

My Card No. : [protected], i have value plus credit on my credit card, i have not applied for mini card of HDFC, I don’t have a HDFC Mini Card

I only click on the link which appeared on my net banking. But detecting the mini card fee

Please find below the transactions that were not authorized by me as the cardholder.

17/11/2009 MINI CARDS FEE 198.00 Dr
17/11/2009 EDU CESS - MEMB FEE 0.59 Dr
17/11/2009 SERVICE TAX - MEMB FEE 19.80 Dr

This is not good Service. Very Worst Service in HDFC Bank


My Mobile- [protected]

--Devaraju

HDFC Bank — mini cards fee

On[protected] I had book a railway ticket from NGPAY and make payment from HDFC Bank Credit Card and 0n[protected] they also detect other amount for mini cards fee. They had not respond yet regarding it.
Please suggest what I do??

It seems they charged for MyCity Benefit. For Details see here: http://www.hdfcbank.com/personal/cards/cc_mycity.htm

hdfcbank — credit card

please revert through mobile or mail as soon as possible


srinivas
[protected]

To,
The manager,
credit card division.

sir ,

This is srinivas , i have a salary account in your bank. Iam applied credit card in your bank, dated 3-12-07,sub-mission no VJ0330. I made a call to u r call center so many times. No body give any information. Either willing to give or not . this good on your part. pls give revert. my mobile number[protected].

HDFC CREDIT CARD COLLECT DEPARTMENT — BLOCKED MY MONEY IN ACCOUNT WITHOUT ANY INFORMATION .

My card number is 4346/7720/0010/0056 .The cridit card is in my name ( Sakshi Mukerjee )
The settlement of the card was done for 8000 /- rs , according to the agency i had to pay 800 rs ... which was left to pay ... i had request for a statement to get the clear pictrue of the payment that i have done . No body got back to me on this in April 07 . Now on 6feb'08 . the HDFC Agency people have blocked 22,000 rs of mine. I am requestion the agenecy people to spk to me ... But the manager has not got back to me to give status. i am going through personal and financial crisews and i blame the bank for the same . request you to pls look into it at the urgent basis. My mobile number is [protected]

HDFC Bank Credit Card — WRONG STATEMENT

I WAS A CREDIT CARD FROM HDFC BANK([protected]).THEY HAD SEND A WRONG STATEMENT RS 18500.WHICH WAS I WAS NOT GETTING THAT MONEY.I HAD SEND ALL PROOF TO HDFC SEVERAL TIME BUT TILL DATE THEY DIDN'T CLEAR MY STATEMENT.FOR THIS REASON MY NAME ON CIBIL, I AM UNABLE TO TAKE ANY FACILITY FROM ANY OTHER BANK.I HAD MADE COMPLAIN BUT STILL NOW THEY SEND COLLEXTION GUYS ON MY HOUSE.

Credit Card — i did not purchase any thing on 14th of this month but amount debited from my card please cosider

Respected sir,

I am mr R Keshamoni and my hsbc card no.[protected] . sir thing is on 14 th of this month wrongly debited amount Rs 32, 5oo plus, how it is possible please consider and do needful to me. I did not purchase any thing, but there amount deducted from my card please take immediate action and do needful to me .

Thanking you sir,

Yours faithfuylly.

R keshamoni

Dear Sir,

Yesterday I received official letter from Your Bank that they can not do any thing because time is over.

But I was informed immediate to your Bank and as they directed drop the letter in any HDFC Bank.

I have done same.

And when ever I followed your Bank they have always told matter is under discussion and because this is a transition from different Bank so it will take time.

Now your Bank is putting interest also on that amount which I have not taken

So how I can pay that amount which I have not taken.

Sorry but I will not pay any amount which I have not taken



With Best Regards

Amit Saxena






[protected][protected][protected][protected]

From: Amit Saxena [mailto:[protected]@roulundsbraking.com]
Sent: Wednesday, June 04, 2008 11:23 AM
To: 'customerservices.[protected]@hdfcbank.com'
Subject: Due To M/C fault money not withdrawn



To,

The HDFC Back Manager,

Credit Card cell



Dear Sir,

I was tried to withdraw 5000 Rs from my Credit Card ([protected]) on 12.02.08 at 13:44:04 from Central Bank of India Terminal code SITD021401.

But due some M/C fault I was not received money.

I have immediately entered complaint in Central Bank India Complaint Register and inform their Manager.

And at the same time I have informed to HDFC help Line.

After that I have followed several times to Ms. Priya HDFC Bank.

Today As discussed with Mr. Varun I am sending attached copy of receipt but it is very old and fed that’s why not clear.

But still I have put all the information what ever I can read. There is below information also printed

TX# 5805 RESPCODE# 0051





So please take necessary action.



With Best Regards

Amit Saxena

Date of Birth 200876

Roulunds Braking India Pvt Ltd.

Bahalgarh Sonipat.

Credit Card — no statements for 1 yr/ harrasment by ur recovery people

sir, ( URGENT ATTN PLEASE )
My credit card no. is [protected]. Inspite of repeated requests to customer care, monthly statements are not being recd since over one year. Still some minimum amount was being deposited almost regularly.
Yesterday, one Mr Girish patil, claiming to be HDFC recovery agent started harrasing me, using loud threating language & asking me to do immediate payment. He also sent two goons to my work place. I reuested them to get vthe statements sent to me & I will immediately settle the amount, I should know the nature of charges made to this pending bill since card has not been used for many years now. His tele no is[protected].
I asked him that should I call the police i[censored] continue to send goons to harras me.He said he is not scared police
Why u could not send me mail/ or speak personally to me instead of this harrasment. I am a busy senior physician here & I was put to great embarassment by these goons. There has never been intention to default.
Please take action against Mr Girish Patil/ or sack him. I need to have a chance to represent,
I want to settle the amount finally.
Kindly investigate & reply.
regards,
Dr R K Chopra.
Senior Consultant in Chest Medicine.

Credit Card — Due to not receiving money till now

Hi,
This is Atul here i have recorded a complaint against my deducting money. You have also forward me a massage that i will recieve that money but i did not recieve it till now .So plz check it & return me my money in my account .
My credit card no. is 6743. I will be thankfull to u for this kindness. Plz revart back ASAP.

Dear Sir/Madam

AS THE PLOCY HSLIC INST NO [protected][protected]
THE AMOUNT IS DEBIT FROM MY A/C ON 21JUL08 BUT TILL DATE
I HAVE NOT GOT THE RECEIPT OF THE SAME
AND WITHOUT ANY INTIMATION THE AMOUNT IS DEBITED
KINDLY ARRANGE TO GIVE THE RECEIPT FOR THE ABOVE

THANKS
ANAND

I WAS HOLDING HDFC CREDIT CARD WITH 14000 RS DEWS
I WAS TOLD ON PHONE TO SETTLE THE AMOUNT BY PAYING 8000 RS IMEDIATELY WHICH I DID .
I WAS TOLD I WOULD RECIEVE A LETTER FROM BANGALORE FOR CONFIRMATION.
BUT TILL DATE I AM RECIVING LETTERS FROM BANK TO PAY THE OUT STANDINGS WHICH AGAIN INCREASED TO 10000.
WHAT SHOUL I DO.???
SURAJ ---[protected]

HDFC Bank Credit Card — Receipt Of Card

As We are in urgent need of credit card for visa purpose, have applied for the same through Borivali branch on priority base. While applying they informed us, you ll get it till 31st, and gave us customer care number, where they told us, it is still in process and ll take 21 days. now we are in fix.

Credit Card — Not getting of ''CREDIT CARD''

Dear sir, After the so many calls from your office I applied for CREDIT CARD.(S.NO. 7067205)Dt.27/06/2008. Agency-EFFORT B.P.O. Ltd. B1/A12 Mohad Coprate, Sales Executive Name-''ADISHA'' I submitted all the required documents but I could not get my card till now. Please explain me why could not Iget my card. If I Am not eligible please return my documents. Thanks.

HDFC Bank Credit Card — Not getting a Credit Card

I am a premium Account holder in HDFC Bank, and hold a very good credit history.
I had a credit card couple of years ago, which was settled and then the card expired.
After three years i returned back to india, and from last 2 months i am not able to get a credit card from HDFC, though i am a premium Customer.
I had filed the Credit Card application 3 times and it is so messy that i came to know after the third filing that a card was issued, and the Customer is taking benefit of it and he had talk with the Credit Card Customer Centre.
I am surprised how this department of HDFC is still in place.
It is so rediculuos that i called the customer centre twice and they refused to talk to me without a credit Card Number.

I am talking to these guys through emails, but nothing is coming out of it.
Now i am so bugged up that i really want to take this matter up and i also want that every body should know what is happening with HDFC Credit Card Department.

If somebody know a way to publish this message to global mass, please let me know how to go for it.
I think HDFC Credit Card department should be black listed in the market.

Help me to do that

Thanks
Girish

HDFC Bank Credit Card — Fake debits and missing credit transactions

My Credit Card No. [protected].

I have visited London in May 2008 with the family. I have a add on card in my Spuse name.
He has swap the card at One Hotel IBIS, London for final Payment of Hotel.

When we got our June 10th 2008 statement, we were shocked to find few transactions have been charged debited to statement, where we have not signed them.

In fact we found three transactions of Rs.7107.77 repeatedly in the same statement, also one more transaction of Rs. 6422.95 debited wrong to our account.

Also when we signed the payment slips, it was over paid so there was a refund of Rs. 7107.77 (equivalent Sterling Pound as calculated above) is also not part of statement.

We wrote to Bank in mid of August 2008 after clearing our all transactions and confirming that we have not done those transaction, and since then we are trying to convince the Bank to Credit entire Three wrong Debit of Rs. 7107.77
One Worng Debit of Rs. 6422.95 and
and missing credit transaction of Rs. 7107.77

Total wrong debit Rs. 34, 854.03 .

Bank is not listening even after we have produced so many proof for missing transaction of credit amount to be part of Statement.

And also Bank does not have any reference for all those debit ttransactions which we found are fake and are fake but withour even any proof Bank is not ready to accept their inetrnal problem and claiming the amount from me and also keep charging Interest on that every month.

Please help to understand if we have to lodge a complaint against HDFC Bank in this case then what and where to do and how to do ??


Please Help !!

Veena - [protected] or Vivek [protected]

HDFC Bank — Non Cooperation and Delaying in Work

We are running our corporate account in the name of MUTHOOT FINANCE LTD (SONIPAT BR) with HDFC (SONIPAT)since last 2 years. Problems facing with them are uncountable. The authorised sigantory were held by two person one with Mr Mathew Manuel And second Mine.Mathew Manuel Resgnisd and Mr N K Khurana Joined the branch We want our authorised signatory to be changed. The process they undergo was too lenghty and time consuming. IT took 2 months just for changing the persons name. Moreover at the time of confiriming the status of account the manager and staff showed non co-operation with us. At same time a new and lame excuse was given for delaying the process. As being the corporate account no favour no customer satisfaction matters. The customer care executive didn't even entertain rather not ready to listen if lunch time. The dissatisfaction level is very high, So, i request you to please see towards the problem.

HDFC BANK CREDIT CARD — BUSBY

i AM HOLDING A CREDIT CARD ISSUED BY HDFC BANK (HARASSAMENT MUST DEDICATED FINANCE COMPNAY )
1. RECEIVED FIRST STATEMENT AFTER 2 MONTHS WITH SEVERAL REMINDERS ON TELEPHONE ( teleohone department in profit FOR MORE THAN 12 CALLS)
2. I AM NOT RECEIVING STATEMENT ON REGULAR BASIS, EVEN THE ADDRESS PROVIDED IS CORECT, ( teleohone department in profit FOR MORE THAN 8 CALLS)
2. NO RESPONCE FROM CUSTOMER CARE DEPARTMENT ON SIGLE QUERIES / REQUEST GIVEN TILL DATE
3. TELECALLER USING UNPROFESSIONAL LANAGUAGE MIGHT BE BROUGHT FROM DHARAVI SLUM AREA)
4. NEVER COME FOR PICK UP THE PAYMENT BEFORE THE LAST DATE OF PAYMENT. BUT THEY ARE ENOUGH SMART TO CALL CUSTOMER ON NEXT DAY OF OVERDUE

To,
Credit manager
please refer my credit card no.[protected]
statement date 03/02/09
tranjection date 26/01/09
marchent name BIG BAZAR
AMOUNT Rs.3055.00
dear sir
I am not sign. on charge slip due to rates product
Please credit the same amount in to my a/c. which is illigaly dibited

To,
Credit manager HDFC BANK
please refer my credit card no.[protected]
statement date 03/02/09
tranjection date 26/01/09
marchent name BIG BAZAR
AMOUNT Rs.3055.00
dear sir
I am not sign. on charge slip due to rates product
Please credit the same amount in to my a/c. which is illigaly dibited

Credit Card — DD sent without other bank card No. for the BALANCE TRANFER AMOUNT

DEAR SIR,

I YTTVRK AVATHARAM, CREDIT CARD HOLDER OF YOUR BANK WITH ACCOUNT NO.[protected]. ON DT 19.02.09 HAVE APPLIED BALANCE TRANSFER LOAN TO S.B.I CREDIT CARD. ON DT.23.02.09 I HAVE RECEIVED A DD FROM ICICI BANK WITH OUT S.B.I CREDIT CARD NO.(empty)

AUTHORISED PERSON ALSO SIMPLE PUT THE SIGNATURE ON THE DD.

NOW WHAT SHOULD I DO. PLEASE GUIDE ME.

Hi SIR/MADAM

AFTER GETTING TOTALLY FED UP I AM TAKING THE INITIATIVE OF COMPLAINING TO THE CONSUMER FORUM, AS THIS IS MY LAST LIGHT OF HOPE NOW.
I HAVE BEEN THE CUSTOMER OF HDFC BANK FOR THE PAST 5 YEARS. I'VE BEEN USING THEIR CARD WITHOUT ANY PROBLM BUT ON FEB 8, 2008 SOMBDY MISUSED MY CARD ON BHARTI CELLULAR WEBSITE AND THAT IS FOR RS. 1, 28, 000.00. MY CARD LIMIT WAS 1, 16, 000.00. SOMBDY MISUED IT 22 TIMES ON THAT WEB SITE BUT THIS BLOODY HDFC BANK DINT INFORM ME THAT SOMBDY IS RUINING MY CREDIT CARD. I'VE FILLED A COMPLAINT AND BLOCKED MY CARD ON FEB 10, 2009 AND ON DAILY BASIS I'M GETTING IN TOUCH WITH HDFC CUST SERVICE AND ON DAILY BASIS THEY ARE TELLING ME THAT WILL TAKE JUST 1-2DAYS AND THEN 2-3DAYS AND THEN 3-4DAYS. I'M SERIOUSLY FEDUP AND VERY UPSET. PLEASE HELP ME.

KINDLY HELP URGETLY AS THIS IS RUINING OUR PEACE OF MIND,
MY CREDIT CARD NUMBER WAS [protected]

WILL BE WAITING FOR YOUR RESPONSE.

THANKING YOU

HDFC Credit Card — Harrasment by HDFC

Dear Sir,

I am totally at lost with HDFC credit card division, it started in the year 2006 june when i shifted my address, i had forwarded my new address to the customer care dept so that they can update the same, which never happened, i had tyo send letters through the collection agent so that he can change my address even then it was not done, i was making my payments thought, however i stopped my payment as the bank was not co operating, the ordeal started then, they started making calls to my family and using abusive language threatening them, i did continue making payments after 8 months they send a legal notice that i was not making my payment although i was making the same.I went to the bank asking for a final settlement which the manager readily agreed and i also made my first payment towards the settlement which was in the month of jan 09, however till now they have not send me a settlement paper, nor telling me how many installment i can pay to clear my dues of 33000, today a person from legal team calls me to say that they are going to take legal action as i am not making the payments .

Please advise me how to go ahead with this issue.

Thanks & Regards

Sam

HDFC Bank Credit Card — BANK Cheated me

HI,
I`m very disappointed and this bank cheated me a lot

HDFC Bank Credit Card — non-receipt of Credit Card statement for last 3 months

I have not received my monthly statement of credit card no. [protected] for the month of March, 2009 to May, 2009. You are therefore requested to kindly send me at my under mentioned address and also incorporate this address for all future correspondence :-

MAMTA CHOPRA W/O NAVNEET KUMAR CHOPRA,
238-A, WEST GOPAL NAGAR, SURAKHPUR ROAD,
NEAR BABA AMARNATH MANDIR, NAJAFGARH,
NEW DELHI-110043

HDFC Bank Credit Card — NOT DELIVERED CREDIT CARD

Hi,

I was holding HDFC Credit Card from past around 4 years and has never been defaulter in any payments or any other thing. When I got transferred from my old location to new location I lost my Credit Card. I report this to Customer Care and they issued me a new Credit Card and told me that they will deliver me. But When I told that I have shifted to new location they asked me for address change.

Its been around 1 year that I have given some 3-4 applications and visited Bank Branches 5-6 times and mailed the customer care more than 10 times but till now I havent received my Card.

Infact I was doing Minimum payment for the card through netbanking but now i cannot change or pay more because i dont have PIN or Card to register my new card. My most of the payment going into interests charged by Credit Card.

After doing so many compaints and requests they are not doing anything and trying to get me into misery all the time by giving some or the other excuses.

I will ensure that my misery spreads and people will restrict themselves to use this anymore.

Thanks

HDFC Bank Credit Card — HARRASMENT IN GIVING MY CREDIT CARD

Hi,

I was holding HDFC Credit Card from past around 4 years and has never been defaulter in any payments or any other thing. When I got transferred from my old location to new location I lost my Credit Card. I report this to Customer Care and they issued me a new Credit Card and told me that they will deliver me. But When I told that I have shifted to new location they asked me for address change.

Its been around 1 year that I have given some 3-4 applications and visited Bank Branches 5-6 times and mailed the customer care more than 10 times but till now I havent received my Card.

Infact I was doing Minimum payment for the card through netbanking but now i cannot change or pay more because i dont have PIN or Card to register my new card. My most of the payment going into interests charged by Credit Card.

After doing so many compaints and requests they are not doing anything and trying to get me into misery all the time by giving some or the other excuses.

I will ensure that my misery spreads and people will restrict themselves to use this anymore.

Thanks

I AM A HDFC CUSTOMER. MY ACCOUNT NO IS[protected].I HAVE A PROBLEM WITH MY CREDIT CARD.MY CREDIT CARD EXPIRY DATE IS 07/2017 WICH IS NOT ACCEPTABLE FOR IRCTC RAILWAY BOOKING.OTHER DATE ARE AVAILABLE.SO I WANT A SOLUTION FOR THIS PROBLEM.

Dear Sir/ Madam

My name is ashwani chhabra and I am using a credit card of hdfc bank card no. is [protected]. I have a complaint from your department and that is mr. rakesh who is working in rajori garden call to me for the payment but on that I have some complaint and that is rs. 7200 twice debited in my account which amount is not used by me that person told me that give Min payment for rs. 2000/- and fill that form that he send to me I gave him the cheque of rs. 2000 after two days the person call me and told me that ur cheques has bounced and he said some rough words that I will not explain you after that I gave him cash after I am going to bank and take the statement the bank told me and statement shoe me that the cheques is not present in my bank the person doing fraud with me after one month again I receive a call from ur department and he told same word but finally my probel is not solved and u r send me legal notice. Gove me response for this mail either I am going to consumer court because I have all the proof for cash payment payment through cheque and bank statement where they shoe me that cheque is not present in my account

DearSir/Mam

I would like to draw your kind attention that from the issue of credit card & till date I have not recieved any statement from your side.even there is no any changes in my postal address.

However I made the payment when I recived the SMS .& dulicate statement on request from LDH office.

I also never requested for Auto Debit to My HDFC Account.

But you have debited my account with Payment retd fee @ Rs. 300/ & Rs. 350/ as late Payment charges in every statement.

You are cordially requested to kindly waive of the same other wise there is no way to surrender my card

Kindly do the needful at your end .

An immediate action shall be higly appreciable

Thanx N regds
POONAM RANI
CARD NO.[protected]

dear sir
i am a customer of hdfc bank my a/c no. is[protected] with your janakpuri branch. i applied for new debit cum atm card from your dwarka branch on 29 of may . but i have received pin no. on 9 of june but still i did not get my debit card now . i called today call center they did not gave me complaint no. regarding this . now what i do for my debit card i need urgently.
thank you

HDFC Bank Credit Card — cibil report reflecting

dear sir,

I have cleared all my due amount of my credit card of HDFC bank but in cibil report it is reflecting has written off for an amount of Rs, 51499 /- on 27-03-04 for my account no is [protected].i kindly request you to verify and send me the statement.

Credit Card — harrasement by collection department

Sir the people from your various collection agencies keep calling throughout the day even when the due date is far away. Not only this they even use threatining language and keep on insulting me. I am not interested in keeping your credit card and you are requested to take back your card. kindly teach your hired gundas to behave properly with the customers of your bank. I have four bank accounts of my family and few fixed deposits which also i am going to close. thanx for giving us this treatment.

Dear Sir,
I have a credit card of your bank.Card No Is [protected].
Actuly I am receiving ur bank massege on my mobile that use ur credit card for bill payment & take petrol & etc. than u will take 1.5% or 2.5% Cash Back.
It is Cash Back Offer.I payment my bill & take petrol from my credit card .But till now i couldn'r receive ur cash back offer.
so plz chack my credit card Status.and reply me as soon as posiable.

Thanks
Sunil Kumar Gupta
[protected] (m)

HDFC Bank Credit Card — Harrasement from credit card any they have been blocked my pesonal account

Dear Sir/ Madam,

I have been holding HDFC credit card for more than a year and 3 months and have been paying the minimum payment on time inspite of getting the credit card statement from the bank. However, they have blocked my saving Account to get their money recovered without intimating me about the same.

Do you take the complaints seriously as I have been seeing lots of complaint against them but no result posted.

Note: I am a PHYICALLY CHALLENGED PERSON. Card # [protected]

Now, I am in urgent need of money and not getting any help from the Bank.

Regards,

Satish kumar BVV

[protected]

Dear Sir,


I have received a call from collection executive from HDFC bank Phone No[protected] at 10.03 am and he has talked in a very foul language and also insulting words for HDFC Credit Card Number-[protected] outstanding. Does the collection executive have right to use foul language against any Indian Citizen??

I have never expected such treatment from a established & professional bank like HDFC.

This has completely disappointed me and I need to think to continue my services with HDFC bank in Future.

I am holding my Salary Account(Number-[protected]), a personal loan, also some insurance policy with HDFC Bank.

Request your early action into the same or your guidance against the unlawful attempt by HDFC executive.

With Regrette,

Amol Bayas |Project Lead | MPHASIS an EDS Company | 3rd floor, CC4, Magarpatta City, Hadapsar, Pune - 411028. India.
Mobile: +91 [protected]| Email: amol.[protected]@eds.com

Credit Card Billing — instalments

CURRENT STATEMENT
.

Card No. [protected]
Card Type Primary Card
Statement Date 30/08/2009
Statement Period 29/08/2009 To 30/08/2009
Total Amount Due Rs. 262.88


Name
P PALANIVEL










Statement Summary
Previous Balance Rs. 262.88
Purchase and other Charges Rs. 0.00
Cash Advances Rs. 0.00
Payments and other credits Rs. 0.00
Total Amount Due Rs. 262.88



NOTE:The redeemed points include the actual redemptions (if any), the cash back adjustments and purchase reversals or cancellations.
Rewards Program
Opening Balance Earned during the month Redeemed during the month Closing Balance
0 0 0 0



No transaction Details




NOTE:
1. Unbilled




[protected][protected][protected][protected]---
i dont understand this bill, because i ve paid all instalments up to date, but y i got this extra ?

HDFC Credit Card — Block account without any information

Dear Sir,

I am using HDFC BANK Credit card from last 4 years, i paid all the month minimum due amount last two not paid because i am out of city and promiss to representative that i will pay when i come to city. But they are not agree and they locked my hdfc bank salary account and they block all the money and they taken for the creditcard payment. without informing me they blocked my salary account and money. This is happened 2nd time When i called to the cust care people they are telling account and money not to be release. Plase enquire about it.


Regards,
Dhananjay

HDFC Credit Card — bank not giving any help

one of my friend name- Rahul Rao [protected] stolen my credit card, now he is not attending my call,
and also left the city. only i now that he is in delhi and he have my credit card. when i told this matter to bank,
they told that they r not going to help me. and they want regular payment, and they r harasting my parent at my home town.i m student and now at pune.

HDFC Bank Credit Card (Platinum) — In correct DOB in records

I am holding a HDFC Bank Credit Card (Platinum) for many years but recently it was brought to my notice by the Bank that my DOB is not correct in their records and they cannot take my queries on phone banking.

When I asked the Bank how can by DOC be incorrect in their records, they told me that I have not submitted and DOB proof at the time of application and I should now submit a ID proof to get it corrected. (Id proof has DOB on them)

My basic questions to the Bank are:
1) How can my DOB be incorrect in their record? Is it my fault in filling the form?
2) At the time of issue of the card I did submit an ID proof. Why can’t bank retrieve those docs and fix my DOB.

I am ok to re-submit the docs but someone from bank should contact me and explain me what went wrong and answer my queries.

In this competitive environment bank should realize that this is not the only bank that issues credit cards.
I am really getting disappointed by HDFC to a limit that this may lead to end of very long relationship with them.

HDFC Bank Credit Card — HDFC Bank Credit Card Complaints

I had purchased some product in the month of 2008(do not remember the month) for around 850/-. As i had changed my address I had also placed a request for the change of address before the purchase. As i had not received the statement the payment was made by week delay, for which i had called up the customer care officer and told him the reason to waive of the money and made the payment. Later on also i was not receiving the statments to my address.

In december one person has called for hdfc credit card(sales) through him again i placed a change of communication address. My card got expired inthe Jan/Feb 2009, for which i didnt received the replacement card as well.

Today i got a call from Customer care of HDFC bank of Indira Nagar branch of Bangalore a female for the payment of around 6500/-(not sure what for) and she claims that it is for the late payment of my last purchase(850/-) and subsequent interest charges. She was very rude and telling that they will proceed legally against me, etc.

How can the bank charge some interest like this after confirming to the customer. and now they are telling that I have not made a call to them at all regarding this issue. Please assist in resolving this

My name is Saurabh Singh and I have been using HDFC bank Platimun Card since last 10 months. Since the activation of the card, I have been utilizing the card very actively and meticulously. I have never missed any single payment on my card since activation of the same till 7th September 2009. Till the month of June'09, I was in the transactor bucket (paying full on due date) and for the next three months I was paying 60-70% of the due amount and revolving the rest to the next month.

In the credit card companies parlance, transactors are the best grade customers following revolvers and then they have 5 or 6 default cycles and number may vary with the banks. Once a person goes to default buckets (1, 2, 3, 4, 5, 6), collection department of the credit card company start tracking that account incessantly and they strat making agreesive phone calls. Behavior of the caller agent depends on the cycle bucket you are in and your credit profile in the past along with amount due.

On last friday (16 oct 2009) I got a call from collection regarding my due payments. I told them that I will pay my whole due amount (around Rs. 68000) on 1st November 2009. On this the agent told me to pay only 2700 (minimum amount due) to avoid any late payment fee on which I told him that I will pay the late payment fee on 1 November 2009. Consedering the fact that he was very adamant to his demand I told him that I will pay the minimum amount due on coming thurseday (22 oct 2009). Irrespective of the fact that I have mentioned to the collection agent that I will pay the required amount on thurseday, I have been getting collection calls. I got a call on monday (19 oct 2009) about the payment and told him that I will pay on thurseday and requested him to stop chasing me on my cell phone. On that he asked me to talk to customer care and once collection team has mail from the customer care about stopping collection calls then only they can stop bugging me. On that note I talked to customer care on Tuesday (20 oct 2009) and told the person the ongoing story and that person promised him that I will not receive any collection call till 1 November 2009. The customer care person also gave me liberty to pay the whole amount on 1 November (including late payment fee).

Today monring (22 oct 2009) again, I got a call from collection team. Details of the person is-
Mr. Kapil Singh (he said he is manager)
Rajouri Garden
New Delhi
Collection team

He told me that he has got a mail from customer care saying that I have told to customer care that "I WILL NOT MAKE PAYMENT". I was shocked and surprised at the same time. He was talking very rudely to me. I am quoting few of his remarks -
1. "Main sirf itna jaanta hoon ki tune KARZA liya hai humse aur 24 ghante me wapas kar"
2. Agar 24 ghante mein nahin diya to tera BAAP dega (In India this is equivalent to scolding someone)
3. Customer care has got no say in the collection calls and harassement by those calls, they are there only to attract customers at any cost

These are the remarks used by one of the Manager to a customer whose credit profile has been outstanding so far and who has missed just one payment. He doesn't even know that its not Karza he is giving but utilizing his money to make money from us and its his bread and butter.


Saurabh Singh
[protected]

Sir/Madam,

This is with regard to HDFC credit card I have been holding this card for more than 3 years.

I took a credit this card of Rs. 8000/- in 2006 and after that I was paying this minimum amount what ever is updated in the outstanding statement for upto 2008. Then I went for full and final settlement to clear the outstanding and they made out settlement on Rs.13000/- with Rs.1000 EMI per month towards me after paying minimum amount every month before EMI get started. I paid this EMI one year and then also I have not received settlement letter from the Bank.


Now HDFC customer care executive directly came to house in my absence and asking to my parent for recovery of outstanding. After that I went to bank once to clear the above matter then again they show Rs.15000/- outstanding balance on my credit card and I have to clear this amount with in six month with EMI of Rs.2500/- per month then they will issue the settlement letter for me. If I already clear Rs.13000/- by giving 1000/- EMI every month then why again the statement has showing Rs.15000/- outstanding on my name?


This is for your information I am a middle class person. My Mother and father is BP patient also my younger brother is mentally retire patient & these people coming to my house once in a month and Harassing to my mother and father in my absence with out any intimation where as I updated my mobile no to them.


I would sincerely appeal to whomsoever to look into this as it really disturb my mental stability.
Please do something as I strongly feel that this is affecting my mental health.

After clearing all the above matter you are requested to discontinue my credit card.


Thanks and regards


Sailee Sawant

HDFC Credit Card — Even after closing the Credit card they come back and say i have to pay the money

Hi,
I was holidng the HDFC Credit card([protected]) and i have used it till 2006. After that i was unable to pay the monthly payments and i ahd a discussion with them and got the settlement offer of paying Rs 42,000 and close the card.

I have got the offer letter from them on[protected] and i ahve done the payment through cheque on the same day.

After 2 years(June,2008) i got a call from HDFC Credit card department asking whether i have any settlement letter or not and i said no, immidatly they blocked my HDFC Savings account funds.

When i enquired with them they said i havent done any payment and the payment is due. Luckily i was holding the Settlement Offer letter and when i have faxed that they actiavted my savings account.

Now again on[protected] they again holding my funds within my savings account (HDFC Banl account) and sent me a notice saying that i have to do the payment.

I am not sure what i need to do? I am having the settlement offer letter and the compliant i have lodged in 2008 as well.

Can i take any legal action on them? I cannot use my funds and i am mentally suffering because i cannot use my funds for my day to day usage.

Thanks
Jayaprakash Reddy

Credit Card HDFC Bank — bank account closed without information

dear sir,
I would like to draw your attention towards my problem with HDFC bank, gwalior.
I had an account with the bank. I too had an credit card of the bank issued under the name and account: Ajay Tambat/Ashwini Tambat a/c no.[protected].
In 2005 july we destroyed the credit card of the bank in indore office after making full and final payment in front of the exec. Sajal.
Now on 16th dec 2007 the bank account was freezed without any prior information on account of outstanding balance of credit card.
We talked at all levels in the bank and lastly we filed a case with consumer court . We won the case in Jan 2009.
won the case in Jan 2009.
again there was no correspondance from the bank side.
later in May 2009 when we talk to bank people, we came to know that our account has been closed. till now we are trying to talk to all the level of people in the bank but yet we have not recd the money nor answer. We are genuinely fed up with the bank people.
I am enclosing all the documents so that you can look into the matter and give some relief to us. the amount in our account was 8500 approx, + more than 5000 has been spent on the cases, +nearly 5000 fine we had to pay for the emi bounce for our car with ICICI bank
looking for a quick reply
thanks
ashwini tambat

HDFC Bank — Caller Tune

I Want Caller Tune Plz I Want Code No. virudh Movie Song Is Ek dantay vakra tunday gauri tanhai dheemahi

Dear Sir/ Madam

My name is Sushil Kumar Agarwal and I am using a credit card of HDFC bank card no. is [protected].
I am requesting you to kindly initiate the process of settlement for my account.

I have been requesting since last 2 months to card department representative for settlement but every time they ask me to make minimum payment and say that they will initiate the process of settlement only after I make minimum payment. But even after making the minimum payment the process is not imitated and the next month again they say the same thing and now this month they told me that all settlement are closed until next year.

I am very sure in the month of January I will be again told that due to ending financial year all settlement are closed.
I am really fed up with the whole process.

Requesting you to kindly look into the matter and do the needful.

Thanking you in advance

Regards,
Sushil
[protected]

Sir, on 16/12/2009, I mate Mr. Rajeev (Mobile No [protected]) and Mr. Himanshu (His Boss)in the Rajori Garden, Ansal Tower Branch. I told them that I was going to transfer the fund to the Credit Card. They were not at all agree with me and told me to transfer the whole amount in my account to the credit card. Then only they will give me the sattlement latter. I told them that I was told that the settlement amount will be of Rs. 45000 which I have to pay in 6 monthly installment. But they are asking around 20000 upfront. I even requested them to take 10 - 12K first and release the rest amount, but they refused. They were not at all cooperating with me. I even asked them to let me meet a senior person but Mr. Himanshu told me that he is the one and only the main senior person in whole HDFC Bank. He is the owner and he will do whatever he want to do with the money in the account of HDFC Bank customer.They even misbehaved with me.I did'nt agreed with their terms and I refused to sign anywhere in their agreement.
Sir, I have enough evidence that my money was not at all credited to my account on 11th Dec. It was on 14th. Even I checked my Account on 12th and 13th. It was showing in the ledger balance. Only on 14th, it might have been credited and they had blocked my money. They had even bounced my ECS on 15th of Dec.I had even informed Mr. Rajeev on 14th and on 15th of Dec. But he was telling me that it was not of his concern.Mr. Himanshu was telling me that the money was credited on 11th of Dec. But, after I found out that my money has been blocked, then only Mr. Rajeev was saying me that he had taken revenge from me.
Sir, I hope that at least this time I will get a reply from your side.
Thank you.
Devajit Goswami.
[protected]

--- On Tue, 12/15/09, Devajit Goswami <[protected]@yahoo.com> wrote:


From: Devajit Goswami <[protected]@yahoo.com>
Subject: Urgent cancellatrion of my card (Complain).
To: customerservices.[protected]@hdfcbank.com
Date: Tuesday, December 15, 2009, 10:19 AM

Dear Sir/Ma'am

With reference to my previous mail regarding cancellation of credit card I would like to inform you that one of your branch manager from credit card department in Rajori Garden, Delhi named Mr. Rajeev Choudhary (Mobile No [protected]) calling me 15 to 20 times daily and harshing me to pay Rs. 4850 /- . He is also making call and threataining to my paraients at my native place and because of him my dad who is a heart patient is hospitalized. I promise him to pay the amount as and when my DD which I had deposited on 10-Dec-2009 in HDFC bank cleared but he is continusly calling us saying he is only the authorized person to settle my account.
Yesterday, I had tried many a times to transfer that money from my ATM to the Credit Card. But my balance amount in my account was shown in the ledger balance. I told Mr. Rajeev about that matter. But he told me that he is not at all responsible whether my DD is cleared or not.

I had even contacted your Help Line No. [protected]. The executive told me that I should not pay any money untill and unless I get any settlement letter from your Bank. They are releasing my settlement letter soon. But, Mr. Rajeev's statement was totally different from the executive. I was really confused.

Today also he call me many times when i said my DD is not cleared yet it is showing in ledger balance, he said i have taken the revenge by blocking your account.
Sir he is asking for the payment and on the other hand he blocked my account then how can i make payment??????????

For your reference I am giving you my credit card no [protected]. . You can check my previous records also. I am a genuine customer of your bank but I am not satisfied with the services received from your bank.

This is not the first incidence. 3 month back (Sep-2009) when i lost my ATM card and it was swapped by some unknown person.
No one from the bank was ready to help me. It was my whole month salary.
I had visited HDFC bank but instead of helping me, they said we don't have any rule to check ID proof when there is any swaping in your card. So we are not responsible and we cann't help you. Even though I had provided them the sufficient evidence. So I had taken the help of police.

Sir I am really fad up with HDFC bank services so I want to close my account ([protected]) as well as my Credit card ([protected]). Please process my request ASAP.

This time Hoping for your positive and immediate revert.

Regards
Devajit Goswami
[protected]





--- On Mon, 11/30/09, Devajit Goswami <[protected]@yahoo.com> wrote:


From: Devajit Goswami <[protected]@yahoo.com>
Subject: cancellatrion of my card.
To: customerservices.[protected]@hdfcbank.com
Date: Monday, November 30, 2009, 9:20 AM

Sir, I am having a credit card of yours. My card number is [protected]. I want to settle this card asap. I am really fed up with your services. Initially while I was not using this card, I got a DD from your side that I had applied for a balance tranfer. I had cancelled after confimation with customer care. After that I had regularly paid my dues at time. But due to some financial crisis I unable to pay the due amount so I contact with customer services and one of the executive told me that i can pay the due in installment after some days when i again call customer care to confirm about the installment they behave very rudely. Then I decided to talk with your higher authority. But I didnot got that opportunity. It is not only one incident every time i am facing one or other problem with HDFC bank credit card and account. It is a hicke that I got a message from your side on 24th of Nov that I had made a transactoin with your god damm card. While I had never tried any transaction from your card. Sir, please I am requesting you to cancell this card asap. I am really really fed up. I am having even the same problem with my Bank account no [protected]. I am having two ECS with that. That was of my personel Loan and a two wheeler Loan. Last time, I got my salary lately. I had even informed your bank. But no one cooperate with me. I even got two bounces of my ECS even after depositing my money in time i.e on 15 th of last and this month. I want an explaination of these matters. I will even withdraw my account if you people donot improve your attitude. I didnot understand of the mini statement that I got from your bank. You people had deducted some of my hard earned money this month and last month. I want a detailed explaination of this matter and I want to know how I can settle all dues and get rid of this card and account. Firstly cancell my credit card in a priority basis. I donot want to fall into any risk without using your credit card.
I want an explaination from your side, how come you people sent me an sms about the transaction of my card on 24th which I had never attempted. It will be really risky if that card was active by chance.

Hoping for your early revert and take necessary action.


Thank you.
Devajit Goswami...

Dear Sir

I took an ICICI Lombard health policy on 27 Feb. 2008 thru HDFC credit card no.[protected] for two years. I used this policy first year and paid 12 regular EMI @ Rs.568 / =6816.After first year I have stopped this policy and ICICI bank sent a cheque no.102424 of amount Rs.4555/ .Thus HDFC Bank have received total amount =Rs.6816+ Rs.4555=Rs.11371 / from me. HDFC Bank paid an amount Rs.11371/ (i.e. Rs.6816 for first year +Rs.4555for second year) for ICICI Lombard. But HDFC Bank has sent a statement of amount Rs.4800. There are no dues from my side. I already sent lot of Email to HDFC bank to stop credit card. But HDFC Credit Card guys keep calling me and keep telling that I have some amount due to pay which is so ridiculous as never made any purchase.

Kindly help me.

With Regards

Ram Babu
Credit card no. -[protected]

Mob. [protected]

Very stupid service.Not customer service oriented

Same thisng is happening to me.Very surprisingly they are able to send me
the monthly bills.But when I am asking for my card they are telling me to forward a letter and address proof.Unfortunately I have lost my wallet and all other ID proofs

This bank is like "LALA KI DUKAN" u never trust in it.
this bank (credit card dept.) cheated me too.

HDFC Bank Credit Card — Harrasment by the bank regarding payment that was already made and non-communication and delayed claim harrasment

Sir,

I was a customer with HDFC bank from 2004. I had a savings account with them and later on I opted a credit card. I have 3 major areas of complaint agains the bank:

- Irresponsible and non-cooperation: I never got to redeem my reward points from my credit card, and they never cared to either help me or inform me even after my repeated calls and follow-up at the customer care center.
- Harrasment by the bank to collect payment although I always paid my dues.
- Non-communication and keeping me in the dark regarding any arrears that I had to pay.

This is what happened:

In 2009, the recovery agent from HDFC bank called me to pay the due amount, as my card had expired. I agreed to make the payment, and made a payment of Rs 5000, then Rs 25000, and then Rs30000 to settle my account with the bank. They accepted the payment, but never cared to communicate to me about any other arrears. After making this payment in 2009, now the recovery agents are calling me again and asking for a payment of Rs 10,0090 more to close the account. I asked them to send the statement so that I can check why there is this arrear. After seeing the statements, I found out that there just Rs 3659.67 left unpaid. Now, first of all I did not receive any communication from the recovery agent who had called me earlier that there was any amount pending from me. And now, after 1 year, they are calling me up and asking me to pay this amount.

Firstly, I wasn't informed about any other extra payment. Neither the HDFC Bank customer care nor the Recovery cell called me to atleast acknowledge the payment nor did they inform me about this arrear. If they can call me up now and tell me about this payment, were they waiting for it to accumulate before they could inform and fleece me.

If in good faith, I made a payment of Rs 60000, was it not the bank's duty tot have cooperated with me in communicating about these arrears, so that they did not accumulate to Rs 10,0090? Instead they are calling and harrassing me.

Dear Ms Shukla,

We regret the inconvenience caused and would like to investigate your case further. Request you to send us an email at [protected]@hdfcbank.com with your credit card number and contact details. Please mention the id number TTU[protected] in the subject line of the mail. Once we receive this information, a bank representative shall contact you.

Regards, Customer Assistance, HDFC Bank

Dear Sir

It is really shameful the way these so called customer oriented Banks run their business.I have been holding HDFC credit card for more than a year and 3 months and have been paying the minimum payment on time inspite of getting the credit card statement from the bank. I hv asked for the statement hardcopy to customer care as well as collection when ever they call for collection. inspite helping me they have blocked my account and also forwrded me legal notice. I ask u one thing i[censored] people trace our address for forwarding notive then why can't u trace it for providing statement hardcopy. i m premium customer o[censored]r bank thats why my credit limit is enhanced to 200000 lakh and on other side u are treating us like a fraud customer, is this type of services u r providing to ur customers. I also talked to Abhishek verma detail given on notice, i was unable to contact him second time bcoz i hv misplaced that notice which i receive from ur side.

Secondly they have also deducted 4050 rs from my saving account.

Plz provide me the proper resolution of this soon.

saving account: [protected]
credit card no : [protected]

Regards

Jai Singh
[protected]

I have dropped Cheque at kalyan branch (Thane) on 29/3/10 at 9.34 am, at that moment HDFC representive confirm me within 10 days it will get cleared (it was outstation cheq of IDBI bank Pune), today on Dated 13/4/10 still the cheq is not cleared & HDFC employees dont have any details of cheq status, when ask clearing time the same employee says 15 to 17 working days it means to clear a check HDFC require 22 days approx??

HDFC Bank Credit Card. — Harrasment by Collections Department.

Dear Sir/Madam,

This is to bring to your kind notice that I Dona Dey holding a Womam's Gold Credit Crad with number ([protected]) have paid 23,000 on the card, the card limit being 30,000. I am not using the card for 8 -10 months now, and have asked the bank to close the card by calling their customer care many times, but everyt time some collections people call and have abused me, and have asked exorbitent money to close the card and have not agreeed to give me any statement to show what are the charges they have leived on the card.

Now also some people from their collections dept are calling and harrassing me and asking me to pay 25,000 more and said will not give me any statement. Kindly helo me and advice me as to what should I do.

Thanks and Regards,
Dona Dey.

HDFC Bank Credit Card — demanding money after pay the amount

sir,
i ankur jain husband of isha jain having a credit card no [protected]. in my wife name in 2008.as per bank mr.amit joshi handle my account. he told me that you pay a monthly rs 9000 approx your accont has seetle in 168000/-.as per he told me i pay every month till 19 month ,there is no other call in these 19month.when i pay the last balance i am asking about the closer letter he said me that you get in next month a zero statement. i have all the reciept i have paid but when after a month there is no letter is coming , a call is coming from the bank and demanding full money i was shocked . i am going to bank and ask about his officer mr. amit joshi when i am hear about his i again shocked that he is cheated a lot customer and he is doing all the fakecomitment to customer ,some of customer taking legal action against him,now he is suspended,now i am in troble i told to bank that you have a voice recording system in the bank you check that what is going between us,but i dont know what they are doing,plz look in to the matter as soon as possible and take necessary action.

regards
isha jain
ankur jain

I am calling HDFCBANK for credit card since three days, and the customer care service ppl ar replying that their server is down. I have credit card bill of 4402, and i havent used this card for last 1 year.
This way they are befooling the customers

Pranjal Singhai

Credit Card — HARRASMENT EVEN AFTER MAKING PAYMENT

I am a holder of credit card from HDFC , My due date had passed and I had to make a payment which I had confirmed that it will be paid be end of the day. The payment was done , but even then the executive had been making calls and using abusing language stating that I am lying and n number of things , she has been torturing me like anthing , is it justified ? The executive wants the exact time when the payment is made? She has to say that it is not updated in the system, also the argument is that the payment is made on the old credit card, she urges to make the payment on the new Credit card number which is not yet received by me,.

HDFC Credit Card — credit card dues not closed till the date event received full amount of balance money.

Sub : Application for Credit Card No. [protected] till date not closing.

Dear Madam / Sir,

My Credit Card No. [protected] which is settled in the month 08/08/2009 of Rs.8000/- through you HDFC – Bhubaneswar (Orissa) after receiving the Fax Copy by officially order? As per your norms of payment in six installments I deposited the money in every month in Jharsuguda (HDFC) Bank. And clear the total dues. But again HDFC (Bank) send me balance amount as well as advocate notice why?

I complain Bhubaneswar (Office) they told me they send the copy, never mind due to not update of computer. But again I received the same.

From last three months to give complain to you HDFC (Bhubaneswar) as well as Kolkata they told they send person hand over the Xerox copy of letter which is received by settlement letter as well as deposit receipts for clearing. But till date no one came and takes any Xerox copy. I give complain in Jharsuguda (HDFC) they told me they never see credit card section. Even they unable to see as well as to give deposit copy of money of credit card from June 2009 to Jan 2010 in detail.

So please check the detail and close the account of balance as early as possible.

 Check the payment from June 2009 to Jan 2010. Which is paid in Jharsuguda (HDFC) Branch)

Thanking you,

Dear Sir,

As per they requested, I given all the documents to upgrade from HDFC value plus to Titanium Plus credit card., But Still have no responce message and whenever i used to call, they have no receiving my calls.

My question is : Requested application is processing (or) cancelled (or) upgraded (or) card has been deleived to given address.


Thanks and Regards
Sathish Kumar
[protected]

HDFC Bank — harrasment for credit card payment

dear Sir,

this is to inform you that i am using HDFC bank credit card since more than 2 years, fir which i am paying mininmum due from last 5-6 months, this time due to some personal problem i was not able to do the payment before due date but the call centre staff harrasing me for the same thing badly.i am receiving 50 -60 calls on daily basis through different number they are using abusive language with me they calling my office also & they are talking in a veru un professional way, after so much of harrasment i told them to settle my accounts & again they are teling me in very bad language that you cannot do boodly you have to pay this installement. i am very tensed they can kill me also for the same thing they are very dangerous people. they said there name is Ganesh & Madan. please help me they are after my life.

waiting for a positice response from your side.

HDFC Bank — Credit card payment due

Hi,

I was holding HDFC Bank Gold Credit card. Now, the problem started after I make the payment via cheque on 2nd Feb 2010 Vijaya Bank cheque number 333909 against total outstanding. But now after 6 month from the date of payment, their collection department has called me for Rs. 3000/- approx as a outstanding on my card for which i have not used nor have any information from Feb 2010 to clear it. No communication has been received from HDFc banck credit card department. No mails, nor SMS nor any statement send by the Bank to inform me about the said outstanding. I requested the Collection officer Mr. Sandeep Sharma during his call dated 10th Sept 2010 to provide me details and statement of A/c with Proof of any communication done by the Bank before 10th of Sept and after 2nd Feb 2010 to have default from customer side or liable to make the payment as per desire by the bank. If i have been receiving any communication regarding overdue or any outstanding left after the payment of Rs. 18500/- on 1st feb 2010 as a total outstanding i would happy to make it. But if a patient will not go to the Doctor for check up, how a doctor can cure him. Atleast customer need some communication as a intimation to resolve a issue. Now as i have received call from collection officer Mr,Sandeep Sharma to intimate about the outstanding lying on my card, i straight away called him to provide me Statement of A/c and proof of any communication done earlier to proove my fault and if not then the Bank has to reverse back the outstanding amount with immediate effect at the earliest.

After receiving 1st call from collection agencies for the recovery of the amount.As i don't like communicating any person for the same due to my nature and image with the financial partners like Credit card department HSBC, CitiBank etc. I am man of Ethics and morale i always prefer to pay the total outstanding of any banks card before the due date, and for that you may check with them or i cvan show you the proof for the support.


I seeks an official Bank settlement letter alongwith the statement of Account reflecting no dues to avoid any legal complications.
Please update the same to your respective collection agencies.

I have only one option left with me to file a civil suit against the bank.

Looking ahead your anticipation to resolve the issue and settle down the grievance.

Regards,

Anil Bhargava.
[protected].
[protected]@yahoo.com

HDFC Bank — account yet not been preferred since 6 months for issuing credit card

hi sir,
this is kumar gupta a/c holder of hdfc bank main branch pathankot.punjab-145001<india>
i wish to state tat i am kumar gupta ,s/o sh inderjit gupta,r/o 290 krishna nagar pathankot.my a/c no is [protected] <hdfc bank,main branch ,pathankot>.i opened up an account in hdfc bank six months before to issue the credit card.six months before i asked them to preffer my account with a good customer of the bank who is dealing since very long and they approved..but i am very annoyed by their such irresponsible behaviour for they havnt prefffered my account yet since six months and every time they keep on lying tat ur credit card is ready n u 'll get it in 10-15 days and this is going on since 3-4 months..but itz not even preffered yet.i am really very annoyed by their such irresponsible behaviour..plz resolve this as early as possible or wat all i can do is to cancel my account from tat bank.
thanking you
kumar gupta
+91-[protected]

HDFC Bank Credit Card — Improper Documentation

Dear Sir,

This is as per the telephonic conversation i had with your customer care dept on phone for the past one month for the above mentioned Credit card number.
I have had a number of telephonic transactions with your customer care people but to no avail i had sent you the correct address letter along with a copy of my landline bill as address proof but your dept had not corrected the same and my card had got returned thrice due to the same reason. Now after all the hassle i have gone through with your bank for one single issue and that to the error on your side i am not able to do my Diwali shopping for my family; and also there has been a lot of mental suffering that i had to bear due to the same.

You guys talk about CRM. How does Your CRM Work can I Know ???

I want a reimbursement compensation from your bank for the same complaint as the fault is from the bank you may see my records i have never defaulted for a very long time of my usage.
I am just receiving promises from your people that i will be receiving the call for a compensation the next day; that day has never come to date.
I am reminding you for the Same and will not make any further payment till the issue is resolved; neither am i going to make any late payment to your bank for NON Payment.

I am also Sending a complaint to the RBI and the Consumer Court along with this mail Kindly make a note of it and Send the a reply as soon as possible

Thanking you

Parikhshit R Maliwar.
[protected]

Sir

My name is Mrs.Monica Bhattacharjee, I got a credit card from your bank (no [protected]) on june 2010 but on that card spelling of my name is wrongly written as Monicar Bhattacharjee, kindly look note this mistake

HDFC Credit Card — HOLD THE PROCESS OF CREDIT CARD

CACELLL PROCESS OF MY CREDIT CARDS APPLICATION NO :CC[protected]

MY MOBIL NO 09

[protected]

EMAIL ID [protected]@hotmail.com

HDFC Bank Credit Card — credit card payment

Sir,

I am having a credit card of hdfc bank [card no=[protected]].sir i am holding this card for last 5 years i am paying my minimum payment on regular basis but after paying for last 7 months i noticed that the due ammount is not reduced.I spoken to their customer care & ask them to convert my entire outstandig ammount to EMI but they are not interested to doing so because in that case they will not able to charege any extra amount which they are charging on regular basis .

Sir i request you to please look into this matter so i can make my entire payment through EMI & the bank provide me the facility to pay my obligation through EMI option.

HDFC Bank Credit Card — Credit card related.

Hello

I would like to submit a complaint against HDFC bank regarding a credit card service issue.

My credit card has been barred without any prior intimation and thus I have faced many problems and it seems to be very disppointment for me as I am using credit card of HDFC and it is shown barred. As I am your regular customer and using your service I am very disappointed and also feel harrasment while using my card at mobile store and could not able to make payment when I needed.After I came to know my creditcard was not working at that time I immidiately called at customer service of HDFC and got reply that I would have to submit my document and also need to give written application about adress change and I was shocked to listen this. How come I know to submit my document without any communication? Is it only possible if I use my card and being in embarrassed situation at the time of purchase???


So kindly request you to look into this matter and justify my selection of being trusted customer.

credit card no: xxxxxxxxxx5509
name on card: Jay Chauhan
valid from: 02/11 valid thru : 02 /14

contect no: [protected]
Email.: jay.[protected]@vodafone.com

Regards,
Jay Chauhan.

HDFC Bank Credit Card — List Of Current Account

Dear Sir/Madam,

Greetings from Paritosh!

I have a Hdfc Bank Credit Card Since last 3 years.
I have made regular payment. But since last 7 months due to some financial problem i had not made to do
payment to the bank.

The bank has Lian My Current Account and Hold my Business Account Fund.
Now what will i do?
Kindly do needful!!!


Regards,

HDFC Bank Credit Card — RE DEBIT AFTER SETTLEMENT

Dear Sir,
As i am holding HDFC Bank Credit card with HDFC bank from a long time, on the 18th october a payment has been happened by me to Airtel which was 88072.98 where i was supposed to make the payment 1532 to airtel. Actually accounts is Company's account so by default entire ammount was selected and same has been processed. within 5 mnt i have contacted Customer care and informed the same to them by fax, mail and call as well, after few days call came from Mr Kartik and he has resolved the issue with Airtel and after deducting 1532 he has credited the balance amount to my account i.e 86540.98 . the issue has been resolved but in this month again i have checked my unbilled statement and 86540.98 has been debited again. i could not understand it where it has been settled then why it has been debited again. i have contacted them as well but they r not taking it seriuosly. plz help me for the same.
regards
prakash ranjan
[protected].

HDFC Credit Card — Application is on hold

Hi,

I have applied for HDFC Gold credit card.
Gave all the necessary documents.
But my application is kept on hold.
I am in a urgent neeed of credit card.

Name: Gaurav Sotani
DOB: 27/11/1987
My ref no is [protected]S2

Dear Sir,

I am using HDFC BANK Credit card from last 4 years, i paid all the month minimum due amount last two not paid because i am out of city and promiss to representative that i will pay when i come to city. But they are not agree and they locked my hdfc bank salary account and they block all the money and they taken 22000 for the creditcard payment. without informing me they blocked my salary account and money.

Regards
Sachin More

i have applied for credit card reference no [protected]s3.. i want to know the reason why u have declined my credit card application .let me know .

HDFC Bank Credit Card — NOT RECEIVED CARD

I am sheena applied for credit card last month Ref no.is [protected]N1.I received the confirmation that card has been approved but i did not get till date I dont know what is the service of HDFC Bank.If it will be continue in future I move with other brand.Please do needful at your end.

Thanks & Regards
Km.Seena Devi
[protected]

please do needful

Dear Sir,

Please note that Iam not receiving the monthly credit card statement to my residence address.I have informed this issue to the customer care several times but no action have neen taken.I really need to know my account status.Hope this would be sorted out.

Best Regards

J.R.George
5A, DOSS AVENUE, BABYNAGAR.
VELACHERY CH 42.
[protected]

Dear sir,

HDFC bank call centre people without notifying me they block my credit card . without any reason? pls tell me what shoul i do??? its an harrasement


Regards

dhaval desai
[protected]

dear sir,
i have been offered an HDFC platinum credit card by u and i am making regular payments but the payments made by me is not reflected regularly and on top of that u r levyving unncessary paymentcharges due to which my outstanding balance on card is not reducing though i get confirmation of making payment to credit card but the payment always reflects after nex month and does not reduce the outstanding although the payment was depoisted before next billing cycle. u r requested to kindly investigate else i will be forced to make complaint at banking ombudsman

regards

anurag kakkar
[protected]

18th October, 2012



To,

Grievance Redressal Officer,

HDFC Bank Cards Division

PO Box No. 8654

Thiruvanmiyur P.O.

Chennai – 600041



Sub: Request for Refund – Card No. [protected]



Sir/Ma’am,



I am using HDFC Titanium Card for more than 1 year and since then I had never faced any problem. But this time I am in trouble and also bit scared to use of Credit Card.



Actually I was trying to fill an examination form of ICWAI on 9th October, 2012 and fee was Rs. 1645/- . When I was trying to make payment online the payment was not successful but my account was debited for Rs. 1645/- . Since the last date of filling examination form was 10th October, 2012 I did payment again on 10th October, 2012 after having word with HDFC officials. I was told that Merchant has not claimed amount and you can make payment again to complete your form. Even I had word with the Institute also on 9th and 10th both the days they also conveyed the same thing that you have to make payment again, since payment session was not successful.



My account is now debited twice with Rs. 1645/- against single Form. Since refund process takes 7 working days but still amount has not been credited. Today 18th October, 2013 I again discussed with the HDFC officials now they told that Merchant has claimed amount twice and I have to raise dispute to claim refund after having word with Institute. I have discussed with the institute but they are not giving any proper response, their Head Quarter is in Kolkata, it’s not possible for me to talk again and again.



You are requested to please take necessary action to refund Rs. 1645/-. I wish to use your card continuously but not on such cost.





Thanking you,





Yours truly,







Vijay Kumar Rawat

Card No. [protected]

HDFC Bank Credit Card — overhead charges

WE HAVE CREDIT CARD HOLDER IN HDFC BANK I USE A RS 400 AND BANK CLAIM RS 4132 I HAVE ALL STATEMENT AND PAYIG SLIP

Dear sir,
My credit card no is [protected]

I trasnferred Rs one lac from from HDFC salary accoutn and since salary is delayed despoited cheque in HDFC Meera bagh branch paschim vihar delhi on[protected]

till date that cheque is not presented in my bank

please tell me how come you call your bank efficient?

for non-performance why the customer should pay penaties ?
investigate and
install a machine like in PNB where photocopy of cheque depsoited is issued by machine only

thanks

kapur k k

HDFC Bank Credit Card — WRONG DEDUCTIONS & MY PAYMENTS NOT REFLECTING

Hi,

My HDFC Bank Credit Card No. is [protected], even after making so many payments, my account balance is same, i.e. there are wrong deductions from HDFC Bank with my hdfc bank credit card.

Yogesh Dhiman
Mb:- 0 [protected]

Hi

I am a premium Account holder in HDFC Bank,

But M not geting Credit Card
i have give All my Dos to that HDFC bank But till now i have not got the Credit Card And I got sms frm HDFC Bank Some Number [protected]W2 After words I give the Call on Cust Care She told me That plz give the Add ID proof So i have drop that in HDFC bank...



So plz give me Call on my Number [protected]

I lodged a complaint (RBI Complaint Ref no: [protected] &amp; HDFC Bank complaint no:APW[protected]JB) against HDFC Forex Card Department for the following reasons –1. Not reverting the pre-authorization charges although I had been communicated that the amount would be reversed on 30th Day.2. Violating the set duration of 30 Days for reversal of pre-authorization charges and now asking for 90 days for reversal.3. Escalation department stating that partial amount had been reversed but no reversal entry reflecting in Card account statement.4. Statement sent to me by email &amp; the online statement for the same card reflects different transaction history.Request you to please help me in reversal of pre-authorization charges charged by HDFC bank although the merchant has provided No-claim letter for the same. The online statement show additional transaction o[censored]SD1679+586.33 which is not charged by the hotel Holiday Inn Express. 1. [protected] 11/01/2015 02.58.35 SALE - HOLIDAY INN EXPRESS ARLINGTON HEIUS USD -1679.792. [protected] 04/01/2015 02.49.33 SALE - HOLIDAY INN EXPRESS ARLINGTON HEIUS USD -586.33 Statements sent to me by HDFC shows different transaction history at all. Statements sent to me shows additional transaction as below – 1. 15/12/2014 SALE HOLIDAY INN EXPRESS ARLINGTON HEIUS[protected] USD -443.952. 20/12/2014 SALE HOLIDAY INN EXPRESS ARLINGTON HEIUS[protected] USD -443.953. 24/12/2014 SALE HOLIDAY INN EXPRESS ARLINGTON HEIUS[protected] USD -532.744. 29/12/2014 SALE HOLIDAY INN EXPRESS ARLINGTON HEIUS[protected] USD -443.955. 31/12/2014 SALE HOLIDAY INN EXPRESS ARLINGTON HEIUS[protected] USD -532.746. 04/01/2015 SALE HOLIDAY INN EXPRESS ARLINGTON HEIUS[protected] USD -586.33 It’s surprising how the statements for the same card can reflect different transaction history !!!Support cases were opened with HDFC bearing ref: FPQ11827, FPQ11828, FPQ11829 &amp; FPQ11830. Although support team had responded that the amount would be released on 30th day, I don’t see it. As per the email received from bank, these charges were supposed to be released to the card account on 30th day. However, no action is seen till now in spite of multiple follow up email sent by me !!! No claim letter pertaining the details of pre-authorization charges to be released. Please release all the transactions for Holiday Inn Express other than the ones which were claimed by the merchant in the attached letter. The card number is [protected]. Please help me in getting the pre-authorization charges released.

Sanjib Chowdhury
[protected]@yahoo.com

Credit Card — not issuing of credit card

i have applied for a credit card in the month of August 2007 from jorhat assam in the hdfc bank but not yet recieved the same till date.

HDFC Credit Card — noc

r sir
i was issued a credit card from hdfc bank panipat nearly 5 yrs ago.many other chgs were levird in my ac .with bank settlement i paid the amt .but bank has not issued me noc so far.so plz issue my noc
certificate earliest possible
thanks with regards

want to know if my name is in the list of defaults want to pay and rectify

Credit Card — not issued credit card

Dear sir,

pls send me the details of my lic credit card status
sr.no -4460
my name : sarwar alam khan

D O B :[protected]

Mobile no: [protected] , [protected]
Mail Id : [protected]@yahoo.com

HDFC Bank Credit Card — unfair practices

I had an HDFC bank credit card which i underwent a settelment they took the final payment and gave me the receipt on which they worte full and final payment but after three months they began calling me to pay an outstanding amount of Rs. 29000, and when i refuses t o pay them the amount on the ground that my a/c is settelled but they now deny the settlement and say that the settlement is null and invalid and now they have put a hold on my current account without any prior notice. when i tried to contact them regarding this problem, they gave me a number which dont work. what should i do about it can anyone help me please???????????

First bounce a cheque from your account and then lodge a complain against branch manager in police station that he try to cheated you. A recently i am also suffering from the same problem & i am planning to lodge a fir of frod against the branch manager.

HDFC Bank — cheating-unfair practice

Hi,

this is my another complaint against hdfc bank credit card division. I request you to please refund my amount of 21000 immediately, which you have debited from my new salary account towards credit card number [protected]. As it is very urgent for me i am jobless and has to take care of my mother as she is suffering from cyst, sinus and hyperthyroid. its very urgent for me to get my amount back. its a matter of life for me and for my family.

I can see hdfc is doing same thing others also. Accept this its bank fault. they have never listened to me. when i was there to me settlement and finally they have placed hold my account debited all the funds in it.

The amount has been debited from my savings account to their credit card account without any prior intimation to me. Please help me to recover my money as i dont have anything with me except for that money. Also help me to get a fair settlement and compensation from the bank for the trauma i have gone thru because of no money in my account.

If my mother's health and condition got affected because of this issue, HUMAN RIGHTS, I ll have to report to HUMAN RIGHTS COMMISSION, CONSUMER PROTECTION ACT, RBI & I ll have to give add in DAILY NEWS PAPER regarding this issue.

Dear Sir, Being ONE OF THE WORLD'S BEST BANK-HDFC, Kindly do the need full.

Drishty Maan
[protected]

HDFC is definitely going to loose lots of customers.

This is absurd, I am seriuosly thinking about changing bank.

I, SHAILENDRA TIWARI. CHARGES FOR DEPOSITING MONEY IS VERY HARDSHIP AND UNFAIRE FOR CUSTOMER. This is absolutely unfair and cheating the customers of their hard earned money.

To,


HDFC BANK
PUNE



Subject: Change of billing Address

Credit No: [protected]

Hi,

This is to inform you that my billing Address has been changed. Pls make a note of the same and forward my statement on the new address details are below mentioned


Old billing Address:
Mr. Sunildatta.S. Awate
Shrawasti B Society
Sr No 18148
Behind rajgruh, Kondhawa Khrudh
Pune-411048


New billing Address:
Mr. Sunildatta.S. Awate
82, Lonkar Wada
Opp. Vitthal mandir
Kondhwa Khurd
Pune-411048




Regards

Sunildatta .S. Awate



Mobile NO: [protected]

hi friend

i had never seen before like this bank i have all bank credit card but hdfcbank credit card is one of the most cheated, fraud, blood sucker.particularly ceebros buling nelson manikam road. there is hdfc people taking third grad words. they have no commensence . any way i[censored] have any proplem give any bank. some person helping legally. www.creditcardwatch.org

Credit Card — DISPUPTE ON OUTSTANDING BALANCE

I AM CC HOLDER OF CC NO.****9004 AND I MADE A PAYMENT OF RS.2000/- ON SEP.2-2009 AND THAT PAYMENT HAS BEEN ADJUSTED AGAINST THE EARLIER PAYMENTS, WHEREAS MY LAST BALANCE WAS RS.5000/- APP. AND THIS MONTH I HAVE RECEIVED ANOTHER SMS INFORMING ME THAT NOW NEW BALANCE IS RS.6311/-
I WANT TO KNOW WHERE IS THIS PAYMENT OF RS.2000/- GONE AND HOW MUCH BANK CHARGES ARE YOY LEVING EVERY MONTH THAT AN AMOUNT, WHICH WAS DOWN TO RS.300 IN MAY HAS GONE UPTO RS.6311/- THAT IS DESPITE OF THE FACT THAT THERE HAS BEEN ONE REVERSAL OF THE CHARGES AND ONE PAYMENT OF RS.2000/-.
PL DO NOT MESS ME ON THIS AS I AM NOT MAKING ANY PAYMENTS TILL THIS AMOUNT IS RECIFIED AND THIS TIME I AM READY TO GO TO THE COURT AS WELL, AS I DO NOT HAVE THIS CC WITH ME AND I HAVEN,T USED THIS CARD FOR MORE THAN 3 YEARS AND I AM ONLY MAKING PAYMENTS, SO AS TO MAINTAIN MY RELATIONS WITH ICICI BANK BUT YOU PEOPLE ARE RUINING ALL MY HARD WORK OF LAST THREE YEARS AND HELL BENT AT DOING WHAT I DO NOT WANT TO DO--NOT MAKE PAYMENTS AND GET IN YOUR BAD BOOKS.
PL CONTACT ME ON [protected] AND I AM TEJ PAL GULATI, HUSBAND OF RITIKA GULATI

Dear Tej Pal,

We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

Hi,

I got a very bad experience with my HDFC cc. I made a transaction through swiping and merchant has entered 1.5lakhs when the amount should be 15k. So they immedietly refunded(made void sale) to the same. From that day onwards I'm checking my balance and follwing up with the bank. Every day they are saying new story. They asked to send the proofs and said will take max of 2days. When I enquired on 5th day when still no refunded done, they said it takes 17days to refund into my acc. Seriously this is too much. And the customer care persons are very rude. Not even explaing properly and saying rudely you have to wait and thats it. Really the bank has to improve in this matters. Don't just see benefits from ur end.

Dear sir,

I have apply for Master card (mestro) card from HDFC BANKS dtd.14.04.2008 from my nearest HDFC, FORT branch, bank have despatch the same on my mailing address twice, but its undeliverd to me, bank alrady blocked my OLD ATM card for issue me mestro card, i have make the enquiry on phone banking that i[censored]ndelivered debit card will be sent your home branch, my home branch is thane i have visited theire but i havent received the debit card,
Please help for the same i could not able to make any cash transaction.

Dear Sir / Madam,

I have applied for the HDFC Gold CREDIT card. Received the same one week back. At the time of applying the executive have told me that there is no annual fee, joining fee and the other hidden charges. But at the time of receiving the card, i have gone through the booklet issued by them.
There it was mentioned the annual, joining fee and the other charges will be debited in the month statement.It is ridiculous to understand. What is this?. Is this is the way people approach us for the credit card. I want to cancel my credit card. kindly do send me the details or tell us the person whom to contact regarding the cancellation.

my mobile no. is [protected].

Awaiting your reply.

regds.,
Balaji

my debit card's vadility got expired on october 2009 but i still did not got the renewed debit card in return.please send me the card as early as possible .i need it in emergency.

dear sir,
i have apply my debit card from hdfc bank dtd-30.3.2009 from my nearest HDFC chembur branch.bank have despatch the same on my mailing address once but it's undelivered to me.bank already blocked my OLD ATM card. for issue me new debit card.i have make the enquiry on the phone banking that i[censored]ndelivered debit card will be sent your home branch, my home branch is chembur i have visited their but i havent recieved the debit card.
please help for the same i could not able to make any cash transaction

pls read my comments at,

http://www.consumercomplaints.in//complaints/hdfc-home-loan-c93768.html
http://www.consumercomplaints.in//complaints/hdfc-home-loan-c109069.html

we should build a momentum to file a PIL to bring sanity by RBI to these kinda "customer service irregularities and cheating".

will update if i get any lead on legal angle related.

Have a look at:

http://www.consumercomplaints.in/complaints/high-interest-rate-c111728.html

http://www.consumercomplaints.in//complaints/hdfc-home-loan-c140318.html

Guys no point taking all this here lets get together & Take the fight to HDFC.

I have created a group on Yahoo join it so that we can approch HDFC with our demands.

changed the name of the group

http://in.groups.yahoo.com/group/hdfchomeloancustomers/



Nitin Grover
Advocate
[protected]

I have an home loan from HDFC since 2003 on a floating rate of interest basis. When ever I request a statement on my home loan, they send only the amount I paid till date. Recently I asked them to send a toal break up of loan with the balance of principal amount to pay. On receiving such a statement, I was shocked to note that I have to pay a lot more than what have been initially planned.

Dear Friend,

I would like to make you alert on few details regarding HDFC and other limited companies.

HDFC LTD is a limited company and is not a banking institute.
It is a self regulated financial organization and is not at all regulated as a refinancing institute or is not a Banking institute. Sales officers makes people fool by stating HDFC Home loan as part of banking division. Even interest rates charged by HDFC is very high which is increased in subsequent years.

As such rates of interests for home loan are definitely regulated by RBI but limited and private companies do not fall under their per-view. These companies fall under company Act and not under Banking Act.

At time of taking loan these companies promises low rates of interest and then increases rates of interest in subsequent years, which increases your burden of repayment in form of slow poison eating your lots of money.

I will share my personal experience:

I have a very bad experience with HDFC, My loan of 11 lac with tenure was only 20 years and was promised with 3% discounted rates for my loan account as the company with which I was working was a corporate client of HDFC, so my loan started at 7.25% rate of interest and a low EMI of 8595/- Rs only.

In later stages HDFC revised rates of interest stating that my loan is on floating rates, where as no discounted rates are applied to my account. More on no reduction in rates are done at all even when rates of interest of other banks and institutes fall down. Even when they offer low interest rates to new customers – on my inquiry they asked for a proceeding fees of almost 12 thousand rupees to revise the rates of interest.
My EMI is also revised to 10, 526/- Rs and the tenure is now increased. Today even after paying EMI for more then 6 years my tenure of repayment is more then 18 years and EMI is increased from 8695/- Rs per month to 10526/- Rs per month. So I will end up paying money to HDFC for more then 24 years.

So I will end up paying four additional years with new EMI to HDFC which will make me a loss of almost 10-12 lac rupees.

HDFC is offering new customer 8.25 rates of interest where as even when I am a old customer with corporate tie up with the company – I am charged almost 11% rates of interest and I am screwed up by paying more EMI.

I have started legal proceedings against HDFC – and warn you all that dont take loan from HDFC other wise your people will also end up in soup and will have to pay huge for small things.

REQUEST YOU ALL TO TAKE LOANS ONLY FROM BANKING INSTITUTES AND NOT FROM ANY LTD COMPANY--
Ask following questions at time of taking loan.

1.Is the company having word “Bank” in its name.
2.If the company is refinancing company - take in written that – rates of interest in the company will be regulated as per RBI norms.
3.Only those people whose files are not getting approved from banks and documents are not clear enough and are in need of loan should opt for such institutes, but mind it these ltd companies slowly increases rates of interest and eats away your lots of money charging high rates of interest.

PLEASE NOTE – HDFC is a limited company and not a BANK. Only banking institutes or company with word “Bank” in its name are regulated by RBI.
Before signing any document of ltd company please read the terms and conditions completely and take a lawyers advise if needed before going ahead to sign the same.

Please disseminate this information to all your friends and relatives so that they are not cheated by any private company in case of loans / home loans.

In public interest by:
Pankaj Kakani

HI,

I had filed a consumer case against HDFC bank and have won a case against them recently .THis banks employees are so useless that i dont have words to describe this fools . They are are so stupid and arrogant and think that thye can get away with anything . they also routenly engage criminals for their dirty activities . contact a lawyer and file a case at them and maintain documents and you will win but offcourse this guys will not pay but will keep moving from one court to another.

Dear sir

I am K.V.Ramanathan, working as a seniors Lecturer in Bangalore, and my native place is Mannachanallur, Trichy. I took car loan from your HDFC Bank, Lakshmi Arcade, A 10, 11th cross Main Road, Thillai Nagar -18, on 28/05/2009 Rs. 1, 25, 000/- really I am very happy sanctioning of loan immediately, the sales person and Car loan Department head, every body helped me while sanctioning the loan immediately, really very surprise with in three days they make the payment.

Sir my problem is during the sanction of the car loan everybody helped to me after sanctioning the loan nobody help me, I am salary holder I having account in Indian overseas bank at Mannachannallur, while taking of loan application along with I enclosed ECS application duly signed by Manager IOB, this is first application then I given the first cheque they clear without any problem ok here in after they had present the cheque through ECS, for 7, 8….. month but they told me cheque was bounced at the time of cheque collection my account balance is good. They given the certificate noted as bounce reason is “No. Such Account”. And I went nearly 6 time to your branch office then I faced so many problem with customer care person, car loan manager they said something and car loan manager entirely changed ( I mean there behaviors ). There behaviors is highly irresponsible why I don’t know. Then I ask from manager, I said have to close my loan, they told me all rules and regulation ( first time they telling the rules) really I shocked while I taking the loan nobody explain this type of rules, ok this one type of business tactics then I request to him again I took second application of ECS duly sign by the Manger of IOB, forward to office then next month onwards same problem no such account. so that till December I was paid hand bill only also they charged fine Rs. 450/- and I submitted third ECS application duly sign by Manager of IOB( she scold me because this is third application ) same forward to branch office then they took action so that Jan, Feb, Mar, Apr, I was paid my loan amount through ECS only,

May month onward again started problem now they told me “ Cheque bounce reason is” No such account, sir my question is Jan, Feb, Mar, April, they claimed through ECS ( I enclosed bank statement) then May Month onwards no such account how is possible ( I am having sufficiently amount in my account)
Every car loan department person known my sincere, prompt payment, really I fed up with your bank responsible, sir I request you to take needful further action and please avoid unnecessary action.
Sir I am graduate faculty you know very well competitive world if you loosing one customer also is very dangerous one because
“ One Good Message spread to Others customer very very…. Slow
But one bad message spread to other customer very very faster than air……

Please take action immediately and save customer relation perfectly




My Car Loan No.: 13306637
Loan Amount Rs. : 1, 25, 000 ( no bending payment)
My Contact No.: [protected], and [protected]

hdfc bank is the worst bank of the india.

hdfc bank auto loan department really sucks!i will never recommend anyone to apply for a loan from this bank.after application these guys are not at all bothered...they will not pick up your calls, someone else picks up the phone and says 'the other guy has gone for lunch'they will keep on telling you this document is required that document is required and so on...5 days may take upto a month and then also you arent sure of your finance.your goodwill is lost.and this is because of really slcak guys in this bank.no matter the bank is a good bank but all these slack and incompetent employees(not all) are ruining the credibility of a very good financial institution.pity!

I am running with a auto loan with HDFC Bank loan a/c no 1509996, sum dues of Rs600/= was todards me and I paid that vide cheque no 744391 of hdfc bank on dated 24/10/08 receipt no 12338051, and still people from HDFC bank calling me again and again for the same payment why?
Ruchika Goel
[protected]

Our company has taken Vehcile (Mahindra Scorpio) Loan No: 11023986 from HDFC for Rs. 7, 07, 000/- with repayment of Rs. 23, 564/-as EMI thru ECS on 7th of every month. On 6th May - 2009 we had Closing balance of Rs. 52, 146/- & 7th May - 2009 Closing Balance of Rs.1, 55, 964/-. How the ECS got boucned we are not able to understand, when there was sufficient funds in our bank account.

when I called HDFC regards this issue -in reply Mr.Srinivas Employee of HDFC Bank given a reply in a very rude manner and he was not in a position to listen to the customer. And this is the way HDFC people collecting extra money from customers.

hdfc ltd/home loan — it's unsafe to give post dated cheques to hdfc ltd

This is in reference to the unsatisfactory and unprofessional services provided to me by HDFC Ltd. wherein my credibility & track record has been hampered/challenged during one of the EMI settlements.
I would like to bring to your notice that my As I was having a credit balance of approx. INR 800 in my loan account with HDFC Ltd., I wanted to square up this credit balance in the EMI which I was to pay in the month of June 2009. As suggested by one of the Relationship Managers of HDFC Ltd., I had issued a new cheque i.e. ICICI Bank in place of the previously submitted cheque for the month of June 2009. I had issued this new cheque much prior to the due date (to HDFC branch, Bhilai, CG).On the receipt of the cheque the Relationship Manager also gave a telephonic confirmation on June 22, 2009 and I asked him to do the needful.
On Juy 01, 2009 I was shocked to see a debit balance in my account worth INR 386.00 due to the dishonour of cheque. I immedeatly called up the ICICI customer service to take an update of this debit balance.Then I came to know that HDFC has placed two cheques towards settling the EMI for the month of June, without my knowledge and out of the two cheques, one got dishonoured due to insufficiency of funds. Please let me understand why a customer has to bear an additional cost for no fault of his.As a financial institution Hdfc charges us interest/ fine if a customer fails to pay emi in time why not a customer ask Hdfc ltd to pay us a compensation for the harrasment a customer undergo to resolve the issue .

hi,

hdfc bank auto loan department really sucks! i will never recommend anyone to apply for a loan from this bank.after application these guys are not at all bothered...they will not pick up your calls, someone else picks up the phone and says 'the other guy has forgotten his/her phone on the table' they will keep on telling you this document is required that document is required and so on...5 days may take upto a month.

Please take action immediately and save customer from various diseases...!

I applied for car loan, HDFC people said you don't have enough experience in a company give one more relieveing letter of my very old company which i didn't have. They encouraged me to produce the unathorised certificate. But now direct HDFC bank team saying you did a big fraud, we will update your name in CBIL & and inform your present company HR so you will loose your job. They also threatened me to that they wud logde a police compliant. I asked for HDFC policy of action against Unauthorised document, One Mr.Bregwell & Mr. Manish of Bangalore indranagar branch literally threantended saying will take serious action againt the issue. They even locked me in a cabin and raised voice & pretending to hit. At the end they needed 2% of car loan amount not to diclose these issue to my employer and to CBIL. They dress decent, but are GUNDAS. I defended will not pay the amount. Anyone know verywell about this pls update me the procedures.

Pls do ignore HDFC bank for ANY & ALL bankings.

Hello,

The same problem happened with me. On saturday, 22nd Aug, 2009 I have received the SMS from HDFC bank that my loan has been approved. I made the balance amount payment on the same date as the delivey date was 23rd Aug, 2009. At 7:30pmI have received a call from HDFC bank that there is proble with addres proof not possible delivery on 23rd.

I am vey surpirsed with the process of HDFC Bank.

प्रिय महोदय, यह मेरी कोई शिकायत नहीं है। बल्कि एक अनुरोध है। मैंने अपनी गाड़ी DL9CG-8423 सैंट्रों के लिए वर्ष 2004 सितंबर में कार लोन HDFC बैंक से लिया था। सितंबर 2009 में मैंने लोन की सारी किस्‍तें चुका दी हैं, परंतु अभी तक बैंक की तरफ से मेरी गाड़ी को फ्री करने संबंधी कोई कागज मुझे प्राप्‍त नहीं हुए हैं। कृपया मुझे इस मामले की वर्तमान स्थिति बताने का कष्‍ट करें। मुझे लोन संबंधी अकाऊंट नंबर की भी कोई जानकारी नहीं है। कृपया मेरी मदद करें।

नरेंद्र कुमार प्रसाद/Narender Kumar Prasad
RZ-45, 2nd Floor, Gali No.-3,
Raghu Nagar (Pankha Road),
New Delhi-110045

i want to purchase used bick which is
maheshwar prasad
loan No.13551081
JH05W-5671 HERO HONDA

what is the procedure to buy

Auto loan a/c no: 10523837 @ 3897/-
Sir, please send my detailed a/c statement copy

PLS SEND US REPAYMENT SCHEDULE IN SGV INDUSTRIES
LOAN TYPE AUTO LOAN
A/CNO:15522938
EMI : 224680

i have taken loan from hdfc bank ltd activa no Mh-43 Q 5770. i had refund loan but til date i have not received noc & my viechel paper.

SIR A TWO WHEELER PURCHASED FROM SHOW ROOM THROUGH
HDFC BANK ON MONTHLY KIST BUT ALL KIST OK AND NO PENDING AMOUNT AGAINST ME THE NO OBJ.CERT. NOT ISSUED BY THE BANK

my auto maruti swift dzire aco 15413310 custm id 18047227 state 17 9 2009 ajj tak mere sb ac man koe bhi kist nahi lagi phir bhi mane sari emi cash de di lakin phir bhi mere ko 2269 rupees panlty laga di jab ki kist 12800 ki hai or mere sabing acount man aaj bhi 35000 rupees hai please check my complant my mobile no [protected]

hi
i have taken a two wheeler on loan from centurion banktill 4 monts it was okay afterthat centurion send me a letter that from nowonwars i have to pay the loan to hdfc my bank also shifted to some other place so i informed the hdfc manager that i will pay the further payment by cash and the manager agreed i started paying by cash in advance after my last installment which i paid 4 months early when i took all the recipts to the bank to take my vehicle papers they say that ur instalments are pending i showed them all my recipts that they say y did u pay by cash i told them that i have spoken to hdfc manager regarding this they said that now the manager is not working here u have to pay rs.7000 or u will not get ur papers i need ur helpfor my problem please send me some solution.

HDFC Car Loans really cheats and deceives its customers

I had a Maruthi Omni vehicle wherein i was paying my car loan regularly and i wanted to pre-close the loan, but they never responded for preclosure even after paying my loans from 3 years. Finally an amount of Rs 40000/- was left and i request their executives i wanted to preclose the loan and to get a foreclosure letter but they never reverted back to me at any cost. Once when i had given my friend the vehicle when he went along with his family outskirts, there recovery people have seized the vehicle for non-payment and it was disastrous condition for me and my friend. Now i want to get rid of all these hurdles

Regards, G. N. Krishna Kumar.

1st April 2010
To
The Branch Manager
HDFC Bank
Grindlays House, Kolkata

Sub. : Loan a/c no. 11698496 disbursed on[protected] in the name of Malay Kumar Choudhury with customed ID[protected]

Kind attenction is being invited to the following in respect of the subject matter --

1. Loan was sanctioned with the condition of repaying @Rs.4, 732/- per month starting from[protected] up to[protected]

2. Mode of payment was set through ECS from UTI Bank - Memari Branch, Burdwan, later renamed as AXIS Bank.

3. The payment system continued uninterruptedly up to[protected]. But from January, 2009 no EMI was cleared through ECS due to change in code of formerly named UTI Bank. And I have to pay directly to loan account with a view to avoid default.

4. I am surprised to note that an amount of Rs.450/- per month has been charged by your good office as "Bouncing Charge".

5. As a common man I should not be aware of the internal code change of a Bank. But as a banker you know the same fully well. Yet every month ECS instruction has been sent to wrongly coded bank. The customer has neither been intimated nor advised to submit the new code number. On the other hand I have made regular payment of the instalments. Thus charging of any amount to a customer with no fault will be unethical.

Therefore it is urged upon your goodself to cancel the ECS instruction immediately at your end and waive the "Bouncing Charges" charged so far. The EMI will be paid directly to loan account.

Yours faithfully,
Malay Kumar Choudhury

I have been waiting for my loan from last 2 weeks and these sales guys are acting as if they are paying from their pocket. I think i will loosing the bike i have booked as there is a lot of demand for the bullet...Never ever take a loan from HDFC...they suck

i AM AN EX Army Officer and On retirement I had suff8icient money but your Agent Sh Rajeev Sharma with his servicere advices, motivated me to take loan for my Car Honda City ZX . I repaid back in July 2010 through ECS every omth in time with one exception in Aug 2009, when my money could not be credited into my acoount by 8th Aug 2009.as a reesult ECS could not be cleared but immediately i deposited cash vide receipt no 18119211 dated 14-8-09. Now the complete repayment of loan has been made with lasr premium on 6th July 2010. But no objection and return of 10 blank cheques are withheld for want of some penalty amount of Rs. 7800/- as telephonically intimated by ur staff. I had requested to condone the same but no avail, especiaaly when I have repaid the whole amount in time except onewith six days delay in getting contacted for payment. Till date I have been requesting all concerned but no avail. May I reqwuest you to do the needful and clear my account by granting one time exception as a special case and being a sincere customer. If not possible at all, kindly send ur representative to collect the avoiudable penalty amount of Approx 7800/- and close the matter. BUt really there is much difference of attitute of your staff when loan is offered and later when No objection and return of Blank Cheques are done. Kindly see the bonafide vsincre customers sahouild not be subjected the unavoidable inconveniences and harassment. Thanking u and assuring my best Cooperation in all the dealing. with regards MAJOR SIYA RAM

Dear Sir, my Loan Account No is 1758014 EMI Rs. 8400/- pm completed on 8 July 2010 HONDA CITY ZX . Kindly note and take action at the earliest with regards Major Siya Ram

I am running with a Two Wheeler loan with HDFC Bank loan a/c no 13927269 on my Motor Bike (Passion Plus), and I want to know the present status of my loan dues.

Kindly tell me about the N.O.C. From bank.


My Name : Arvind Kumar
Loan A/c No.: 13927269
Tel. No.:[protected]
E-mail : [protected]@yahoo.com

Hi,

My name is Uma Sivaram, during 2003, my name is in CBIL record due to, unable to pay the loan in time, because the personnel loan interest was more, the payment list was not given by the executives inspite of requesting several times, felt I am paying more and more, later on I had taken personnel loan and vehicle loan from private bank, which I am paying correctly but still my name is in the record, could you please remove my name from the list in order to live happily and occur loans in urgency.

Hi,

My name is uma sivaram, my name is in cibil record, I rquest you to please remove my name from the same. As I had a loan during 2003, due to change Bank where salary is credited, the ESC was getting bounced, still the executives used to collect the cheques for the payment As a 38 year old lady being in this record is frustrating.

Could you please help me by removing my name from the list.

Regards

Uma

Dear Sir,

My AutoLoan A/c No. 10239296 Rs. 200000 Already I paid Please give conformation compliet my loan and NOC of Loan.

Best Regards

Vanita D. Jota
Our SB A/C. No. [protected] (Vasai East Branch)

Myself Soumitra Biswas was applied for a car loan on 15 days back.I got a sms from HDFC bank that your lan santioned Rs.4, 00, 000/- for Tata Safari & your Loan no is 19406726 dated 27/08/2011.

Please provide me the current status of loan ?

Regards,

[protected]@gmail.com
Mob:[protected]

hello
mera naam ritesh kapoor hai or maine bhi hdfc bank se loan liya tha 2003 me amount 300000 lacs only emi 9581 (i m not sure, but may be) 3 saal ki emi ya loan ki 3 cheque bouns ho gye, par bouns charges de kar NOC aa gyi ghar par


phir loan liya 2007 me amount thi 425000, 3 saal ke liye, emi thi 14498 is me bhi 3 cheque bouns the sare charges late bhare or extra payments di or loan a/c close karwya par abhi tak NOC nhi aayi

ab mujhe srif 225000 ki jarurat hai to bank ne mana kar diya

plz confirm kare

ki 7 saal se bank loan lete rahe emi paid hoti gyi
kuch problam thi ghar me kisi ki death ho gyi thi kuch effect pada tha bussiness par sari baatein batai gyi call center me ki abhi emi paid nhi kar sakta


uske baad bhi mera loan reject kar diya

aapki co. HDFC kehti ki aapka apna ghar aapka apna sab kuch

ab kahan hai apnapan

ek baar sochiye
kya galti kabhi inshaan se nahi hoti, kya aap logo se nhi hoti, aapki co. me na jaane kya likh diya or case reject kar diya

kya barshtachaar nhi hai

jo bank ke kisi bhi bande ne jo likh diya wo sach hai

aisa nhi hai

jab meri profile me kuch changes nhi hai sab kuch same hai kuch diffrnce nhi hai wo hi naam wo he address wo he pan card means sab same par bank apna nhi

to kya kare aam inshaan


plz help

email:- rk.[protected]@gmail.com

Hi All,

As it is very pathetic that I'll have to pay 31000 even I have already paid
my all EMI's...When I checked my account statment online it didn't show
me any extra charges and all and also nobody informed me that I am getting
extra charges other I don't have problem to pay in begining...if you do
the business like this way then it is so harsh to getting this news from
my...While I am checkging this information in my Net banking it is
invisible their...you are charging me in backend without informing me
which is unacceptable...

What happened to me that in the begining they transferred the money in my
account 21st octover 2008. at that time I told them a agent and in bank
customer care that pls. start my EMI's on December 2010 instead of november
2010 for this you can charge from me extra money and they were agreed with
that...but in a next month I got a call from you bank that my EMI has
been due...for all problem I made EMI's since that time and they didn't
informed me that they deposit my cheque and bouncing charges...but as a
good customer since that time I am continuously paying my all EMI's now for
a salary person you again charging 31000 extra money which is not
acceptable...if anyone can understand my problem or situation than please
do something for me...

Manish Kumar
[protected]

About job

HDFC bank branches does not helpful to get job for graduation students...i got 83% in +2 with commerce and b.com with 66% and 74%in M.com 1st year but i am fail to get job in HDFC bank..this is so negative ...that bank does not provide job to eligible students

HDFC Bank — NOT OPENING DEMAT ACC.

I have opened a Saving Bank A/c with HDFC Bank around four months back with an idea of opening a Demat account with the same bank. Representative from the bank who opened my saving bank a/c got filled the appropriate forms from me for opening of Demat A/c around three months back but inspite of repeated reminders and requests made to custome care centre of HDFC bank, i am still not able to open Demat A/c with the bank. In between the representative from the bank gave my mobile no to one of his friends who is looking after a private share trading company. He made me repeated calls to open the a/c with that company inspite of opening the a/c with HDFC bank. Now the HDFC bank representative is not responding to my calls and customer care executive make one or another excuse every other day and keep on assuring me that I will receive a call from Demat A/c personnel in this regard but till this time all in vain. Now I am fed up with the HDFC bank services and is there someway out in this regard. I am also planning to close my saving bank a/c with the HDFC bank.

The HDFC bank in Salem Tamil Nadu is in total disarray.The staff cannot guide the customers properly.A simple thing as address change takes four visits to the bank and yet not done. Every time a customer approaches for a service a new dimension is raised and he has to go back.Every body does not stay in Salem town.They are least bothered about the inconvenience to the customer.One wonders why private sector banks? To add to the bureacracy?

Dear Sir,

I want 0% new account opening. so pls send us the full as details on my email id.

Tribhuvan Kumar
[protected]

HI,
As per my experience HDFC is worst servcie provider. I have given request to open 3-1(saving, demat and trading) account request to one of HDFC exeutive on 16 Aug. My saving a/c opened last week and since then I am trying to call that executive named Mohan([protected]) for demat and trading account but he is keep on making excuses. Even the worst thing is that he is not picking my call since last three days. I called customercare but they are even same as that of executive. They assured me that they will take action against him but still noting happened...

PLEASE NEVER EVER OPEN ACCOUNT WITH HDFC BANK.

I have applied long bank for change of address in depository services. However, the adress for saving bank acount has been changed. Now I just wanted to know the procedure for address of depository acount in your bank. Please mail required form for the same, if possible.

Thaking You,

Yashin Khan

+91 11 [protected]

Dear Aditya Puri


I applied for a personal loan.That was the beginning of my frustrating experience with your bank the executive took documents from my office.Few days later I got a call from your loans division that I have a bad match for defaulting with Your Bank .I had never ever had any forget about being a defaulter.I clarified the same on the phone.My a/c AQB since last six month is more than 20k.after all the things u done five times physical verification on my residence and many times mobile call me add.no prob, But after that ur sales team told me ur case was rejected due to u r ot resding on this address so i was totally shocked by this unproffessional behaviour of this bank. I have many bank credit card with good limit without any relation.I am working with good company.So that i know every thing is good For a providing me a personal loan.and i already sent mail to customer care earlier but i did not get any responce from ur side, so that I want to close all the relation with ur bank.because no body is responsible in ur bank for coustomer problem.I want my documents back.Never mind if I dont get the documents.I have the originals and can reproducet the photocopies but I want them back cos I dont want any relationship with you.I have already a relationship with ur bank.The moment I get any other option I'll withdraw that as well.also in our industry people do keep asking about feedbacks.be sure that I will atleast detract 15-20 customers on an average every month who will detract more people from your services.Am trying this escalation mechanism just to check how you revert on this so that if ever I intend to go to consumer forum -I should be knowing how u took the matter up.Dont have much expectations anyways from you
On the same papers & same amount another bank is ready to pay me the loan.


Name: harvinder
Product: personal loan
Account No: [protected]
Application No: 14370941
E-mail address: singh.[protected]@gmail.com
Mobile no: [protected]
Telephone no: +[protected]

Thanks
harvinder singh
sr. sales manager
METLIFE INDIA INSURANCE CO.LTD.



Reply Forward

I hv availed Rs.1.13 lac in may'08 and EMI of Rs. 4085/- is being automatically swapped from my HDFC savings bank till date. It is quite rediculous to know, that Bhubaneswar branch is aksing Rs.500 for giving loan statement. We have been charged exorbitant interest rate while bank should not ask for such service.
I had a lots of faith on HDFC bank for service, even if i have invested max. amount in HDFC bank and also promoting other to avail products from HDFC, by knowing such statements from the bank staff we have lost the faith on the bank.

Pl. looked into this matter with Orissa Bhubaneswar Branch.

Regards
Ananta kumar Subudhi RAY
PL A/c No[protected]
savings bank A/C No[protected]

Dear Aditya Puri

Beware of taking Personal Loan - Poor services

I have faced a bad experience with HDFC bank. There is not customer satisfaction from HDFC Bank.

I have applied for personal load from HDFC (Kalyan Branch) and loan amt is only Rs.65000. date of Application was 23/03/2009.I have submitted all the necessary documents and they told that your loan will be sanctioned and processed in a week. But even after 25 days i had received no response from the bank. When I have contacted the bank, they said that i have filled in a wrong Loan Application form.

Then they given me New Form to fill. I have fill the form again on 27/04/2009.I already had a Pre Approved sactioned Loan of Rs 1, 00, 000/-. from HDFC bank. I have been informed that i you have pre approved loan then it will take only 2 working to process.

After 5 days I got SMS from HDFC Bank that my loan application no 14861280 has received for processing.
Then on 12/05/2009 i have received SMS from the bank saying that my loan has been approved and ready from disbursement.
But the worst part the bank that till now i have'nt received the amount.
After 10 days when i call the bank to know the status... what the bank has told me that your loan file is misplaced in audit. so the bank cannot disburse the loan amount. and told me to submitted all the document agains, if the loan to be disburse.

Finally i have just wasted my time almost 2 months with no results.

i ve misbehaved by one lady staff named elina of hdfc bank bhubaneswar branch which is located at master canteen and also she is behaving as a 3rd class girl to customer kindly control ur staff or u will loose ur brand name

HDFC Bank — Poor 3rd class services.

Hello Sir/Madam,
My name is Kamal Preet Singh resident of Banur (pin-140601) having a bank acc. in HDFC branch Rajpura Calibre Market. I am living in jalandhar since 1 month, which is near about 150km from rajpura. I needed to deposit 4000 RS urgently through the branch which is near by my residence which is near bus stand Jalandhar. But the branch official refused to let me access, giving me the excuse that their rules had been changed, and now i have to deposite the money from my home branch. But as I was not been informed about this prior, so its been their responsibility to find me some way, looking to my urgency. But the way they responded was clearly showing their attitude of not concern.
Here my point is when all other banks are providing this facility of bank flexibility why HDFC has withdrawn this right of mine.
The behaviour of the employee named Ms. P. Walia cabin no. 4, at HDFC branch Jalandhar(near bus stand) was very rude and she was no where willing to look at my problem. As per her Iam a B-2 grade customer and HDFC does not provide this facility to such a person. When i informed her that my bank balance never goes down below Rs 10000/- and i too have an FD of 1L, also iam a regular netsafe user
that clears that Iam a profit making customer how could they put me in B-2 grade, I didnt recieved any response.
So I request your kindness to look into the case and take some urgent step. Otherwise if nothing could be done I would like to close my relations with HDFC. Iam looking forward to your response.

Thanks and regards
Kamal Preet Singh
HDFC bank Acc. no. [protected]
[protected].
Jalndhar.

To,

The HDFC Back Manager,

Credit Card cell



Dear Sir,

I was tried to withdraw 5000 Rs from my Credit Card ([protected]) on 12.02.08 at 13:44:04 from Central Bank of India Terminal code SITD021401.

But due some M/C fault I was not received money.

I have immediately entered complaint in Central Bank India Complaint Register and inform their Manager.

And at the same time I have informed to HDFC help Line.

After that I have followed several times to Ms. Priya HDFC Bank.

Today As discussed with Mr. Varun I am sending attached copy of receipt but it is very old and fed that’s why not clear.

But still I have put all the information what ever I can read. There is below information also printed

TX# 5805 RESPCODE# 0051





So please take necessary action.



With Best Regards

Amit Saxena

Date of Birth 200876

Roulunds Braking India Pvt Ltd.

Bahalgarh Sonipat.

My name is karthikeyan .G
Date of birth is 26 november 1984

I got a tele calling calls for hdfc card payment from lot of numbers,

already i put my number in to do not call registry, but still i received the calls from collection department from morning 8 ' o clock to night 10'o clock that executive is called

from her mobile number, what can i don, i made the payment after that only, being in that period ui got a mental pressure, and also i got a accident due to that phone call s,

kindly read that above and give me a feedback as earlier as possible

tele caller name :Ms.Nancy
Office number :[protected]
Personal number : I cant SAVE that number,

Kindly Let me know the Tele calling time for payment collection for hdfc bank credit card,
can you send me the code of conduct for rbi rules and regulatiopn for payment collection and tele calling time for that,
Please ensure, already i registered for do not call registration in hdfc bank
and all banks, I[censored] want to any clarification, please send me a mail, , again i will send my all contact numbers,

Please do the needful ASAP

Warm Regards,
G.Karthikeyan

dear sir


subject :- account transfer


i have just transfered my hdfc account from rampur branch to kullu branch month of dec2009.

actually branch is open a new account with same custom id in kullu branch .but my dmat account is not transfered from rampur branch to kullu branch.so i am not able to buy shares with my new hdfc bank account.this dmat request is submitted from last 2 months ago.yet prob is still same .dmat is not linked with my new account.so kindly attach my dmat account with my new hdfcbank account .

my NEW account number is[protected]
CELL PHONE:- [protected]

HDFC Bank Ltd — PAN card not received

HI
Today we have recd sms from TIN NSDL pan card sent to ITD but till date we have not recd the my pan card.
Please help me
My aknowlegement # is [protected]

Contact no [protected].
Rohit

Sir
I have a HDFC account in Constancia Bldg,Dr. U. N Bramacharia Street brach ,Kolkata-700017, West Bengal. My account number[protected] . Last month I found that my debit card is not working though I have balance in account after that I called phone banking[protected] services and they told me that my account is closed and advice me to contact branch office. I went there and wanted to meet branch manager but the person sitting in welcome desk told me to give writing and they will call me with in 7 days and refund my balance. But after 20 days they didn’t call me and not even send any draft. Then I called phone-banking services and talked to Mr. Pradipta Banarjee and told him whole episode, he assured me that he will give my contact number to the branch office and they will contact me shortly. But after 3 days nobody contact me. Then I again called phone-banking services and wanted to talk Mr. Pradipta Banarjee. But person received my phone told me that he has talked to Mr. Banarjee and assured me that Mr. Banarjee will contact me in that same day. But he didn’t contact me.My phone number is [protected].

i opened a saving bank account on 22 jan.Without informing me about the charges of gold card it was issued to me.later on i was informed that i can surrender it at any of branch office .branch office is again and again refusing to accept it.its going too late but dont know what to do????



can anyone help???

contact no:[protected]
[protected]@yahoo.co.in