[Resolved] HDFC Bank — Loan against insurance policy | |||
I ve also got a call mob. No.[protected] (Pankaj pandey) and his senior anil chakkarwarti from hdfc loan dept. Gurgoan, offering loan of 100% amount of insurance policy... And very cunningly explaining me to buy bharti axa insurance so it can be mortgage by hdfc and with 0% interest. So i purchase the policy as he guided with all lesson... Saying don't reveal the loan process to the verification department. After 10 days again he called me to confirm my policy no. And said loan procedure is in neft process if you want to do neft you have to purchase another insurance as a guarantee which is hdfc policy in name of family member which will be refunded by cancelling or else if you want to do rtgs there is a charge of 30% of loan amount and 12% of service charge which means almost 42% of loan amount will be deducted then they transfer the loan amount. I said i dont have money to purchase another policy better you do cancel my application or send via rtgs but he tried to convince for purchasing another policy which is 35000/- per year otherwise 31st march 2017 is last day for this process. After 2 days he again called me to convince to purchase policy this time i doubted and i begin to questioning him about his own word of last day process and about office address etc. But he easily manage to answer my question, i said just give me an assurance of passing the loan on behalf of this policy he have no answer for this, simply saying this is company offer for you and rest is upto you... Don't believe them and i've checked their office number +[protected], +[protected] from truecaller these number are insurance agencies not from hdfc loan dept. Was this information helpful? | |||
May 11, 2017 Complaint marked as Resolved HDFC Life customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Respected sir, Payment renewal convert the EMI Not properly following the customer service so I'm this policy please discontinue I'm not settlement money
Reply
HDFC Life Customer Care's response, Apr 13, 2017
Hi, we request you to write your concern to [email protected] from the registered email ID. Thanks - HDFC Life
Hi maridurai Raja can you tell me process to cancel my policy and get back money please help
HDFC Life Customer Care's response, Jul 14, 2017
Hi, please write your request to [email protected] from your registered Email Id by mentioning the details related to your request. We will have a look into it and accordingly, the response basis your request would be sent to you by us. It is mandatory that your email should be from your registered Email Id only.
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