[Resolved]  HDFC Bank — mis selling case

Address:C-9A, 3rd Floor ,Gali No.3, Sashi Garden, Mayur Vihar , phase-1, New Delhi -110091, New Delhi, Delhi, 110091

I had taken insurance policy no. 18184762 on january 2016 from mayur vihar bank with assured of 12.0 lacs in maturity amounts. But after one year, customer care had confirmed 7.33 lac at maturity. I wanted to surrender this policy. After few days i had received a call from rajesh srivastava ([protected]), if you want to get refund you have to take another policy, then i had taken another policy no.[protected]Hdfc life) by this way he had give two more policies from future general life insurance. When i had come to know he had already sold three policies. Then i had made a complaint in your ghaziabad. After investigation by your regional office nehru place (New delhi), cases are mis selling case. But hdfc life has given refund of policy no. 18184762.
I request you, arrange to give me refund, my another policy no.19094986 of rs. 41500/-.
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Aug 31, 2019
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
Verified Support
Jul 19, 2019
HDFC Life Customer Care's response
Hi, kindly inform the customer to address to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id.
Verified Support
Jul 29, 2019
HDFC Life Customer Care's response
Hi, kindly inform the customer if policyholder has any unresolved concern with respect to HDFC Life policy, kindly inform to the policyholder to write us at [protected]@hdfclife.com from registered id to have the same addressed.
Complaint comments 

Comments

Complaint for not receiving the policies for Ms. Kusum Singh, Receipt no. [protected] & [protected] dated 11 february, 2019 for "HDFC ProGrowth Plus"
Application detail no.[protected] &[protected]
[email protected]'s reply, Jul 16, 2019
NOTE: Change the address & email id
Address: 1806, ward 4, Brahmputra Appts., sector 29, noida 201303
Email id: sksinghaft1806@gmail.com

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