[Resolved]  HDFC Bank — mis selling of policy

Address:Kolkata, West Bengal, 700091

Dear sir/madam
I md tobarak ali, applied for three new policy no[protected], 19070596,[protected] on 04/03/2017, 15/03/2017, and 17/05/2017 in your company. The total primium amount of 1, 45, 000.00. I have provided through cheque of malda district central co-op bank. But till now i have not receving my policy bond. When i caii to hdfc customer care then customer care represantive say that it was a regular term policy of 10 years primium paying term which they toid me that it was a singal term investment policy. I have visited their office several time but they did not responce about my
Concern. Right now some personal reason i unable to continue my policy, but now a day "guiness insurance brokers" agent is cheating with me agine call me and say again invesment for income tax amount/gst pay/noc pay/medical amount pay, before u tottal amount pay u totall amount paid by hdfc company.
So i am totally forged by the broking agency at the time of issurance of the policy i am feeling very helpness situation. And dear sir/madam as i am unable to pay and continue such as a huge amount future for my finicial condition. I want to cancel my policy no[protected], 19070596,[protected] and eagar to refund my money back as i am not willing
To process future. So please accept my request and do the same as per my request.

Thank & regards your's fathfully
Md tobarak ali
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Nov 15, 2017
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
Verified Support
Oct 13, 2017
HDFC Life Customer Care's response
Hi, please note that our response in regards to your concern has been sent to you via email on September 13, 2017. Incase you are not satisfied with our earlier response, you may rewrite to us at the escalation Email Id mentioned in the footnote of the email reply sent to you. It will be re-investigated by us and accordingly the response post investigation would be sent to you.
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Dear Customer

As your query pertains to HDFC Life, please email your query to [protected]@hdfclife.com for the best assistance.

Anay
HDFC Bank Customer Assistance

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