[Resolved]  HDFC Bank — Regarding personal loans

Address:Theni, Tamil Nadu, 000776
Website:www.hdfcbank.com

Respected sir
My name is ramadas, loan a/c no 48735151. From a madurai hdfc bank loan section a person call me. She asked to me whether you need a loan with 13.5 percent rate of interest, i accepted. Then she said that mr prabakaran would contacted me. On next day, mr prabakaran contacted me through a phone and he asked to me if anybody from madurai spoken to me about a loan. I explained him that they told me to get a loan with 13.5 percent rate of interest. They said that he could help me to get a loan with same interest. I accepted to get a loan with 13.5 % interest and also i accepted to repay the loan within 3 yrs. They also accepted and he got a signature from me in all documents. On 23.6.17, in my canarabank account loan sanction amount was credited. On 24.6.17, i called to a hdfc banks complaint section and told that a process fee was taken very highly in my loan amount. He or she asked to me whether executive explained or not. I replied him, didn't said about this to me. Then i asked detail about the rate of interest. After that, he said that a rate of interest is 14.75% and the loan amount should be repay within 5 yrs. If he explained all this before i couldn't accept to get this loan. So i request, as you said before, you should give me a loan with 13.5% interest and in a 3 yrs repay plan otherwise i request you to cancel this loan
Thank you
By ramadas msc, mphil, bed, ml.,
Was this information helpful?
No (0)
Yes (0)
Aug 5, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Jun 25, 2017
Updated by RAMADAS S
Respected sir
My name is Ramadas, loan a/c no 48735151. From a Madurai HDFC bank loan section a person call me. She asked to me whether you need a loan with 13.5 percent rate of interest, I accepted. Then she said that Mr Prabakaran would contacted me. On next day, Mr Prabakaran contacted me through a phone and he asked to me if anybody from Madurai spoken to me about a loan. I explained him that they told me to get a loan with 13.5 percent rate of interest. They said that he could help me to get a loan with same interest. I accepted to get a loan with 13.5 % interest and also i accepted to repay the loan within 3 yrs. They also accepted and he got a signature from me in all documents. On 23.6.17, in my Canarabank account loan sanction amount was credited. On 24.6.17, I called to a HDFC banks complaint section and told that a process fee was taken very highly in my loan amount. He or She asked to me whether executive explained or not. I replied him, didn't said about this to me. Then I asked detail about the rate of interest. After that, he said that a rate of interest is 14.75% and the loan amount should be repay within 5 yrs. If he explained all this before I couldn't accept to get this loan. So i request, as you said before, you should give me a loan with 13.5% interest and in a 3 yrs repay plan otherwise I request you to cancel this loan
Thank you
By Ramadas Msc, MPhil, BEd, ML.,
Verified Support
Jun 29, 2017
HDFC Bank Customer Care's response
Dear Customer,

We understand that our Sales Manager Mr. Mohamed Rafi J has contacted you and has addressed your queries and concerns. For any further clarification or assistance, please feel free to speak to Mr. Mohamed Rafi J at [protected].

-Manoj
HDFC Bank Customer assistance
Complaint comments 

Comments

Hi, yesterday (24/06/2017), I have booked 2 movie tickets from Paytm. Money was deducted from my account but transaction was failed. I waited for half an hour after that Paytm shows your transaction has been failed, but money was deducted from my account.
Ankur Talwar
[protected]@gmail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32724
    Pending
    0
    Resolved
    18404
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information