[Resolved] HDFC Bank — Regarding personal loans | |||||
Respected sir My name is ramadas, loan a/c no 48735151. From a madurai hdfc bank loan section a person call me. She asked to me whether you need a loan with 13.5 percent rate of interest, i accepted. Then she said that mr prabakaran would contacted me. On next day, mr prabakaran contacted me through a phone and he asked to me if anybody from madurai spoken to me about a loan. I explained him that they told me to get a loan with 13.5 percent rate of interest. They said that he could help me to get a loan with same interest. I accepted to get a loan with 13.5 % interest and also i accepted to repay the loan within 3 yrs. They also accepted and he got a signature from me in all documents. On 23.6.17, in my canarabank account loan sanction amount was credited. On 24.6.17, i called to a hdfc banks complaint section and told that a process fee was taken very highly in my loan amount. He or she asked to me whether executive explained or not. I replied him, didn't said about this to me. Then i asked detail about the rate of interest. After that, he said that a rate of interest is 14.75% and the loan amount should be repay within 5 yrs. If he explained all this before i couldn't accept to get this loan. So i request, as you said before, you should give me a loan with 13.5% interest and in a 3 yrs repay plan otherwise i request you to cancel this loan Thank you By ramadas msc, mphil, bed, ml., Was this information helpful? | |||||
Aug 5, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Jun 29, 2017 HDFC Bank Customer Care's response Dear Customer, We understand that our Sales Manager Mr. Mohamed Rafi J has contacted you and has addressed your queries and concerns. For any further clarification or assistance, please feel free to speak to Mr. Mohamed Rafi J at [protected]. -Manoj HDFC Bank Customer assistance | |||||
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