[Resolved]  HDFC Bank — Transaction at klickpay77252 at night 01:00 am

Address:Thane, Maharashtra, 421204
Website:www.hdfcbank.com

I got a message as follows.

"thank you for using hdfc bank credit card ending xxxx for rs. 250.00 in mumbai at klickpay77252 on[protected]:00:58:00."

How come this transaction happened if i have not share any information of my card. I am also not using auto pay kind of stuffs.
If i called to hdfc customer care, they informed me it was from freecharge, but it's not. I have checked my freecharge accounts.
It shows a security breach in hdfc bank credit cards.
Please provide the exact reason and refund money.
You can contact me at any point of time for further query.

Regards,

Dilip mishra
[protected]
Dkmishra. [protected]@gmail.com
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Jan 16, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 16, 2016
HDFC Bank Customer Care's response
Dear Customer,

Request you to write to [protected]@hdfcbank.com along with your card & transaction details, contact details and issue details. Please mention Ref ID:TTU16121609 in the subject line for me to track your mail and assist you better.

-Bejoy
HDFC Bank Customer Assistance
Complaint comments 

Comments

Sir mara name ajay haryana se palwal jila prithala branch branch code 4762 hdfc is ka mangar daily aam janta ko pagal bana rha h bolta h cash nahi aaya or apne logo ko cash deta h subha se line m lag k logo mana kar deta sir mari aap se gujaris h kirpa kar k jaldi gor kari jaye aap ki ati kirpa hogi
Hi sir
Mera account hdfc punjabi bagh branch mein hai. Sir mein subah 9 bhaje se line mein khada hu sir is branch mein daily yehi story hai ki 11 bhaje cash nahi hai hai
Sir hme mna kar ke yeh apne personal logo ko cash dete hai
Sir inke khilaaf koi action liya jae
Sir i have a credit card used on urgent need so i used sir i know payment EMI base pr after use customer care call fix my EMI u card not avaleble i am very upset i have last 8 month pay intrest not lissien my problam bank plz i pay u payment pr halp me i pay intrest urgest my accont y call me pay ammount u r final
Same thing happened with me and the message is " Thank you for using your HDFC bank CREDIT card ending 7683 for Rs.200.00 in MUMBAI at FREECHARGE77252 on[protected]:00:19:38." How come this transaction happened if i have not share any information of my card. I am also not using auto pay kind of stuffs.
If i called to hdfc customer care, they informed me it was from freecharge, but it's not. I have checked my freecharge accounts.
It shows a security breach in hdfc bank credit cards.
Please provide the exact reason and refund money.
You can contact me at any point of time for further query.
I think HDFC credit card is not secured

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