[Resolved]  HDFC Bank — welcome kit not received

Address:421301
Website:www.consumercomplaints.in/new_complaint

I opened a new salary account in your kalyan branch hdfc bank on 12th jan but till date i didn't received the welcome kit. Your representative (Mr. Shashank) called me in 19th jan regarding for my sign is not match in pan card sign after visiting i verify my pan card sign & fill form for new sign after that your representative told me your kit is dispatched 4-5 days in your home address but still i didn't received any kit from your bank. Last 2 days i called in hdfc bank but many times he told we will check and transfer my call any other department but they didn't any response from your representative. As a requested to you please let me know when i received my welcome kit in my home address
Regards
Arvind kumar h. Baranwal
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Mar 1, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 29, 2018
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
Feb 02, 2018
Updated by Aralco
Hi Manoj,

As per your mail yesterday I visited in HDFC Kalyan branch for tracking my welcome Kit status but HDFC Representative not supported me they told CSV Server is not responding they provide Bank Contact number[protected]/53) but today I calling many times on this number[protected]/53) but all representative are not solve my problem please help me and solve my problem.

Regards,
Arvind Kumar H. Baranwal,
Complaint comments 

Comments

Welcome Kit Was Received Due To Some Reason Could Not Receive Tracking Status Showing Someone Else's Name Delivered Complete What To Do Now To Receive Welcome Kit
Good morning sir
I have recently opened my salary account. I have not got any update regarding welcome kit. Can you please help me out,
Give me HDFC cheque book welcome kit I jobbed in IBM FOR 3YEARS BY PROGRAMMERONG IN PROGRAMMER JOB NOW FOR MY CHEQUE FROM MIND ADEQUACY BOOK ON YOUR WORK SO GIVE ME MONEY IN CASH REALTY
Parteek Bhatnagar's reply, Sep 15, 2023
Bank passbook

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