HDFC Bank Complaints & Reviews

Dear sir /mam,

This is in reference to fraud transaction in my account no.*
Of rs. 75000. Today i was aware about this issue through a msg on my registered number. Kindly look and matter and take necessary action to refund my amount at earliest. Also these transaction were done using atm card but the original atm card is under my custody. How these can happen??
Is this is case of duplicate atm??
If yes then bank has to refund this is amount on immediate basis. As this is a responsibility of bank to secure bank balance of a account holder.

Regards,
Lalit kumar
[protected]@gmail.com
[protected]@gmail.com
[protected]
Hoshiarpur, punjab

Hi
I have a car loan running with hdfc bank loan number #47506533 vehicle reg dl1cw6374. Last month my emi cheque was bounced on 7th, now according to your policy it was supposed to be presented in bank after 10-15 days but it was presented after 7 days and it happended for the 4 times in that same month after every 7 days the cheque got presented even after i had a word with one of your collegue that i would be paying the emi on 27th, now because of this illogical action which was even against your bank's policy i have to pay penalty to my bank for the charges of cheque bouncing 4 times. Who is reeponsible for this stupidity? This is the first time i have taken services from hdfc bank and i am highly dissapointed with this, i demand the waiver of the penalty or any other way because i dont deserve to pay that penalty. I would be paying penalty of 750 to hdfc bank for cheque bouncing and 1300 to my bank. Is this the way your bank works by making fool out of your customer, i need imediate response in this or else i would take this matter further

Hi team,

I had made the payment from hdfc credit card, and after 15 days i treid to payback the due amount. However, i was facing an error while doing a transaction and also i never received any statement in last year 2017. So i made a complaint to customer care. After calling several times in 2 months they resolved that error of transaction. And then why they are penalizing me for the finance charges. I m not going to pay those extra rs 3000 as a finance charges. I will just pay my that amount for which i hv made the payment.

Kindly provide the resolution.

Hi,

I called many times to hdfc bank complaint department hyderabad 6160 6161 to log a complaint and i found that they are just playing around with customers. Thats not the way to treat the customers. They are picking the call and just looping back to menu options where it again starts with selecting the options from beginning.

Again i reached the complaint department and they did the same. It happend for more than 5 times.

I called them from 2:00pm - 2:30 pm on jan 28, 2018.

Do they thing its a joke?
They don't care about customers?
What for they are getting paid?
Don't they respect customer's time?

I never expected this from hdfc back, and this is the worse experience i ever had with hdfc.

I belive complaints department should act more better tan anyone else.

Regards,
Anoop.

Please note that i applied for hdfc credit card and got reference no : [protected]o2. I got all verification done at my office. I got calls at office for verification. Today got checked in hdfc link showing track your card application. Found the reason as follows. Application reference number [protected]o2 status disapproved who called us for credit card and we never gone to hdfc for the same. Executive called and we given all papers and verification also done positively. I called customer care and they are not giving any reason for rejection. As per rbi guideline. Hdfc bank should give us reason or else we also file complaint in rbi and bank ombudsman. We want reason for rejection as it will hit my cibil. My cibil was all clear. If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against hdfc. Please provide reason or else i will file case in consumer court. Please suggest me what is next process. And where exactly my application got disapproved. Hoping positive response,

Hi team,
My credit card is charged with rs.1899/- towards renewal of one assist membership. However, i do not wish to continue this membership. I was not contacted nor i was informed about the auto renewal of this product. Could you please deactivate my membership immediately and refund the amount. My details are as below:
One assist relationship number : 1617685
Credit card last 4 digits: 0868
Please let me know you if you require any other details
Regards,
Gopal

Hi,

Without my consent, hdfc deducted 1399 for one assist plan.

I never asked to activate this one assist membership, but one assist m fee of rs. 1399 is automatically debited from my hdfc credit card ending with 3253 on 25/01/2017.

I don't want to activate this plan and why you guys are forcefully activating this one assist plan.

Don't activate this kind of subscription in future without any knowledge/consent.

In view of the above, i request the hdfc team to refund the amount of one assist m fee of rs 1399, otherwise cancel my credit card and please refund the amount.

Dipika

Dear guys,

I am writing this important post on the eve of 69th republic day, we also want the independence from these "fake marketing calls insurance offers" and union against such fraud and fake policy companies.

Firstly i got the call on 9th june 2017 from the name of person amit srivastava (Contact no - [protected] & [protected]), they told me that calling from hdfc promotional channel and there is one beneficial direct policy "hdfc life super income plan with addition benefits" mention below:-
1) 10 % of the first premium paid will be return in next month.
2) for the following years, you will get the 5% cashback of the annual premium paid.
3) you will get medical cover of 3 person including you and two family members.
When i heard the term from 'hdfc life', so trusted on that guy and taken the spoken plan as per the age etc..
The premium amount was 50, 000 annual.

After execution of the above policy, they people were keep in touch with me, so whenever i asked for the return benefits and medical, they told me that all you will get soon.

These start happening and suddenly, i got a call from preeti (Calling from hdfc life), you have taken policy from hdfc life, so on behalf of that there is some offer on agency code. They explained the agency code benefits like this..
1) fixed 3-4% commission on 4 lacs profit (18000/-).
2) want to invest 60000/- in to completion of 1 lacs slab and all the 60000/- amount will refund after 3 year expiring of agency code with banking rate of interest.
3) all the amount will tax free.
4) calculation of month cycle will be from 20th aug to 20th sept etc.
5) on each month, after 20th, you will get your commission money in your account.

They people told me this agency code only provide those special people whose name is recommended by your file manager
(Mayank sharma, contact no - [protected], [protected]) and hdfc life is only provide this type of benefit to special policy holder.
They suggest to invest & complete 1lacs/1.5 lacs slab into company with reference id (Hdfc[protected]lic).

But due to the fund issue, they convinced me to invest the 30, 000 and rest, you need to pay after the one month when you get your commission amount.

So this way i invested rs. 30, 000.
The investment was done in the form of policy of another company (Future generali), as they told me that, we do investments only in the form of policies and told that we are processing your file very soon to get the amount return back.
So i got the execution of policy on 2 september 2017 from future generali life insurance.

Now they people start looting me as they are processing my file (Term used by the amit srivatava and mayank sharma) and proving money refund.

But suddenly on 20 september 2017, i got a call from siddhartha ([protected]) from hdfc main financial process department that there is some tendency in your file as per the financial year. He verified all my policy details and told that you have some pending amount as per the agency code (You have paid half amount). So you need to pay that right now, else your file will not be processed and your money will get stuck, also due to audit in the company, you need to pay some extra charges like tpw and btr etc.

So now, you need to pay 60, 000 within 3 days, else your charges will increase. Also whatever amount will be invested in this, will be returned next month and policy gets cancelled.
So this way i invested in the policy again (Future generali life insurance).

Now whenever i asked for the status of refund and cancellation of the policy, they told that we are processing and soon getting a call from another number that this is the total amount that you will get soon.

After one month, i got an call again from the siddhartha ([protected]) that your file is pending in process due to some problems in the file and soon will inform to your file manager. Within 2 hrs, i got a call from amit srivastava that we will discuss the issue in the monday with the account manager, and on monday got a call that you will have pay some more money but this will be last time, i assured you.

With same type of answers that there is some issue in the tpw etc, so finally you will have to do investment of rs 60, 000. On the behalf dor fdra and sebi account, you will have to do payment.
This policy will be cancelled within one month and you will get your money back. You also will get the previous amount too.

This policy was done on o2 nov, 2017 with amount rs 60, 000 with reliance nippon life insurance.

Till then i was continuously calling and asking for the refund and cancellation of amount paid to the agent/broker, but they are just processing file but not completed processing.

Recently, they were asking again for the same kind of policy so just confirmed from the friend then he told me that you have been victim, they are looting you and cheating with you.

So i raised complaint in the hdfc life, but still not get any resolution.

So this is my humble request please cancel my
Hdfc life policy and i want full refund for hdfc life policy.

Because this is totally un-faith relationship after showing many fruit-fulls and
I am also not able to give this huge amount (50k+30k+60k+60k= 2lacs/-). Now i am mentally disturb and not able to believe any marketing insurance services.

Please take a legal and appropriate action against those guys because those are wash out company name & fame.

So guys, always take policy directly from bank or face to face rather than trust on fake marketing calls.

Hi,
My name is tushar sharma my customer id is 61388697 my debit card is temporary blocked i have raised service request twice i haven’t received call back regarding same hdfc’s teams says i will receive call within 3-4hours but never got same my mother is admit in hospital i cannot process a payment of i didn’t got anything within 24hours
Please help me to get my issue resolve
Regards
Tushar sharma
[protected]

Hi my name is balaji, 8 years back i got a hdfc credit card and i never used even one time. After i got credit card 1st bill was 1000 something so i immediately planned to close that card. So i cut the card into 4 pieces and dropped into hdfc atm (This procedure i found in online and hdfc customer care) also sent mail to thiruvanmiyur and mumbai h. O regarding credit card closing.

Right now i don't have any reference for this card, (My earlier used e. Mail was unused and expired) accidentally now i checked my credit score in paisabazar.com. I was shocked its showing my credit score got affected because of this credit card. Also some amount pending showing, i don't know how to fix this problem.

Moreover from bank i never got call or e. Mail or any letter to my postal address regarding this credit card payment. Actually i'm hdfc a/c holder through that reference only i got credit card. My mail was expired so if they not able to contact by mail they could have made call or send letter to my postal address i could have fix this very earlier stage. Now i really got fed up and tensed bcoz of this credit card. If someone know how to fix this problem pls help me. Pls send your valuable advise to [protected]@gmail.com.

Dear team,

This is to inform you that, i have a personal loan[protected]. I got a call from mr. Rajesh ([protected]) he said i am the hdfc representative i will help you to settle your loan account. Than he provided one settlement letter where i made payment[protected]+14250+5000+9500) than he assured to give noc. No onwards he is asking again 14250 for closing this. I have all settlement letter fro rajori garden branch. Now he is behaving like unknown.

My self koteswaramma i have applied for personal loan from hdfc. After verification with out my knowledge amount was credited in my account, i asked several times the executive how much roi and processing fee, they asked me to wait. Later on amount was credited. Again i called to executive mr. Mthu he said roi is 16.85 and the detections was 15000rs arround. I asked his how can you people will credit the amount with out the cm conformation. He said its mistake from there side. They cannot able to help me with the roi reeducation. They will help with processing fee and insurance, after few days no response from them. Every day i am following this case, again i called to customer care they gave some reference no and i got call from manager he said he will credit insurance amount, i agreed with that. Again tl her name is usha she called me and she said she will help me with 50% processing fee waver. I asked 100% why because its bank mistake. Its not mistake from customer. Till now i did not get call. Today i called her she said don't call me and message me her name is usha she asked me to check with executive his no is not reachable. That too they asked me to cancel the loan. I have some emergency that's why i applied for the personal. Its not all good service from the hdfc bank people they are not at all helpful. I am also working in banking sector in sbi. I did not see this type for response from the bank executives

Last sunday[protected]I booked bus ticket through redbus and transaction failed but amount deducted from account hdfc till now it is not refunded. I made the transaction through my tez app. May be because of internet range, transaction got failed after deducting money from my account.

Already called to redbus they confirmed they didn't receive the amount.

I am customer of your bank my a/c [protected] my name is krishna branch name. Rdc rajnagar ghaziabad your bank cashier mr. Vishal singh misbehaved with me. He talked rudely. He did not received my payment because timing is 3:30 pm he told me come to monday to make payment on your card but a person standing behind me he received his payment i felt insult in your branch. Date 25.01.18 my mobile no is [protected] please take action on my complaint. Thanking you

Since last 6 months, hdfc bank is charging interest (Finance charges), over limit fee, late payment fee on my credit card and i paying it from last last six months. I am paying atleast 3k extra to u guys. I have raised complaint multiple times for reversal of charges but they rejected it every time. Now, i am escalating this issue to consumer court if necessary action is not being taken on my complaint. Hdfc bank has collected 15-16k extra from i want them to reverse the charges and i am raising this issue to nodal officer also. Please take the necessary so, that bank can reverse all the charge which they applied on credit card.

Dear sir/madam,

My application ref no. [protected]ed is showing disapproved in status.

In remarks it is showing "a format of the copy of letter sent to you has been attached for your reference. Pls fulfill the requirement and respond to us for processing the application further. Thank you"

I am not received any type of letter from your side. Urgently i need the card.

Please help me for the same.

For any type of details please reach to me in [protected]/[protected] and [protected]@gmail.com

Respected sir/madam,

Reference with my previous request to you regarding my hdfc credit card 4 digit ending no.9106 (Consumer complaint no. Hdfc bank complaint status update [id: 1842322].

I would like to inform you some brief about hdfc bank, which have already write in my previous request to you.

I have been operating hdc bank credit card since 2010. Due to some my personal health problem last three years, i had requested to hdfc bank, kindly convert six to twelve installment my credit card dues for complete my card dues but never get any help from hdfc bank. Last three years every month hdfc banker mentally harassed although i have been regularly pay minimum dues (Only charges not reduce principal payment) paid only interest amount more than 1, 50, 0000/-.
I have been regularly requested to hdfc bank customer care, higher management for convert emi but hdfc banker always harassed by telepathically, sent his out source agency collection boy (Very rough and loose talker) who's purpose only harassment with my family, my neighbor in my residence. This is reality of hdfc bank, he treat last 8 years privilege customer like criminal)
I humbly requested to respected consumer complaints forum, kindly investigate and do the justice.

Thank you & regards
Rajesh

Dear sir,
I m hdfc credit card holder and had the credit card no. Ending with 4869. I paid and paying the my payment regular but collection agency call me again and again for payment. The caller name is kalpesh and the no. Is[protected]/67404700/67404200 he give me call as my due date is per month on 4th and i told him that i will make the payment before my due date but he call me more than 20 times in a day. So pls co-operate.

My cont no.[protected]

This month i was not able to pay the monthly installment of my credit card number [protected]. I was paying regularly from the time i have taken the card. I have got a call from mobile number [protected] for making the payments i have informed him that i will pay the installment by 1st feb he started shouting and was very rude i have told him please dont shout and talk properly he said he will send person to my home. Even i am ready to pay the amount then also he was not taking to me properly. This type of behavior from the collection agent is very bad. Please look into the mater.

Hi,
I used my european ing debit card to withdraw the money in ludhiana model town near janj ghar. The money got deducted from my account but i did not received the money due to a time-out. I used the atm for twice and 2nd time there were a time-out. Could you please help with this issue. I would love to hear from you. My account number is nl44 ingb[protected].
Thanks!