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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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S
sabarinath12
from Bengaluru, Karnataka
Jan 24, 2018
Resolved
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Has not received any acknowledgement mail after uploaded the application for fastag with reference number hfr026810

Has paid rs.300 online

Not able to reach the toll free number [protected] provided in the website. Even their own emergency service team has not able to contact this divission

Please help to let me know the application status
Feb 24, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 24, 2018
HDFC Bank Customer Care's response
Dear Customer,

Kindly email at hdfc.[protected]@sahaj.co.in along with your tag and contact details and our team will assist you.

Anay,
HDFC Customer Service Assistance.
Jan 24, 2018
Updated by sabarinath12
Thanks for quick response. Has provided the Application Reference number HFR026810 which is the only available information with me now. Not sure about the tag you mentioned. But has sent a mail with my contact details
I am a HDFC Bank credit card holder.The bank has auto debited rs1450/- from my credit card number ending with 0755 without my concern.Iam not interested about this service and don't want this membership anymore.so cancel the membership and refund the debited amount 1450/-
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    S
    soora54
    from Bengaluru, Karnataka
    Jan 24, 2018
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    Address: Lucknow, Uttar Pradesh, 226010
    Website: www.hdfcbank.com

    Despite making all the payment bank is charging interest charges, there is a pathetic services, I completely wasted my 9 years relationship with bank even the team and the leadership team of bank are not bothered with customer issues & request. Really pathetic.
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      doc23
      from Alampur, Telangana
      Jan 24, 2018
      Resolved
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      Address: 501101

      I have opened a savings account in hdfc bank vikarabad recently with an opinion that hdfc would offer better service when compared to public sector banks. I have also applied for credit card. But to my agony i have not got any reply from hdfc even after 1 month of submitting my application. The worst thing is that one of the bank personnel stopped attending my call. And when i finally called the manager thrice he told me my application got rejected. This is quite surprising. I have not got any mail regarding the same and i was not told reg. D rejection until i called them so many times. Now i am not even sure if my application was processed or is it just lying in the bank because i was not provided with application no.
      When i opened the account i was suggested to opt for some monthly savings scheme in hdfc for which i said no. Probably this could be the reason they are least interested in processing my requests.
      Is this the service u offer, hdfc???
      I know you are on an expansion spree but with such attitude you ll become worse than sbi. Now i feel like closing down my account with hdfc.
      Feb 24, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Jan 15, 2018
      Sudip20188's response
      Closed credit card or closed converr it to emi
      Verified Support
      Jan 24, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share your Card Application No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

      -Manoj
      HDFC Bank Customer Assistance
      Jan 25, 2018
      Updated by doc23
      I do not know my application no. I filled up the form in the bank and thought the branch staff would update me with the status.
      Jan 25, 2018
      Updated by doc23
      Vicarabad branch 501101
      I want to closed the credit card
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        P
        Pradeep Aji
        from Bengaluru, Karnataka
        Jan 24, 2018
        Resolved
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        Address: Bangalore, Karnataka, 560043

        Hi,

        I have applied for hdfc fastag on 22nd of december. Finally i have my fastag delivered on january 5th. Since then, am trying to contact hdfc customer care since the online registration for first time is not working. Its asking for customer id, wallet id and all. As per the registration site, all these will be in the welcome e-mail. I have not received any welcome mail yet. No response on the customer care number [protected], i have tried countless times and seems like a fake number.

        Such an established bank is giving this kind of pathetic services is quite unbelievable. I have seen lots of complaints regarding this and only reply is to contact sahaj email id. This is again found useless. I wonder i made a mistake on taking this very common service from a wrong vendor!
        Feb 24, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Jan 24, 2018
        Updated by Pradeep Aji
        Application number :- HFR018922 (this is the one and only information i have recieved)
        Verified Support
        Jan 24, 2018
        HDFC Bank Customer Care's response
        Hi Pradeep,

        Kindly email at hdfc.[protected]@sahaj.co.in along with your tag and contact details and our team will assist you.

        -Manoj
        HDFC Bank Customer Assistance
        Account closing form submitted by me in hdfc bank Banda UP India two times but related bank had not done any action since last 9 month.
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          P
          Pramod Kumar P
          Jan 24, 2018
          Resolved
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          Resolved

          Address: 560095

          Date 19/01/2018
          Product: hdfc fastag
          Application no: hr[protected]
          I order the fastag on 19/01/2018 with application hr[protected]. Still there no communication from bank side about the status of my application. And customer care number given when i call getting busy.
          Please provide me the status of my order.
          Please provide the link to check my status of my application.
          Feb 25, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jan 25, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          We request you to kindly e-mail at hdfc.[protected]@sahaj.co.in or reach the Fastag Team directly at [protected] and [protected] for any further clarification / information.

          -Manoj
          HDFC Bank Customer Assistance
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            Billa Deepz
            from Coimbatore, Tamil Nadu
            Jan 24, 2018
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            Address: Chennai, Tamil Nadu, 600114

            My name is deepak raja still my complaint is not resolved or my money is not reversed. I am already frustrated because of the hdfc bank. Loan & credit card department people are calling me to pay their funds. Please give me a solution or else i won't pay loan amount and credit card bill hereafter. Anyone please resolve my problem amount has been dedicated last month still no reversal was made on my complaint. Hdfc bank people didn't recognise me or else they haven't looked my complaint. Please reversal my amount 12000 or else i won't pay loan amount and credit card bill hereafter.

            Thank you.
            HDFC Bank customer support has been notified about the posted complaint.
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              K
              KarthickAndavar
              from Delhi, Delhi
              Jan 24, 2018
              Resolved
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              Resolved

              Address: 421201

              24-january-2018

              From
              Mr. Karthick andavar
              Rh-230, nav chintamani chs ltd
              Midc res. Area, dombivali east-421201.
              Dist - thane, maharashtra.
              Contact no.: +91 [protected]
              Alternate no.: +91 [protected]
              Email: [protected]@gmail.com

              Subject...: in-appropriate charges/ due payment of credit card
              Credit card no...: [protected]
              Name of card holder...: karthick andavar

              Dear hdfc bankers,

              Greetings of the day,

              This is in regarding to inappropriate charges imposed above subjected credit card no.

              First of all, i wish to bring your kind attention that, i am charged rs. 8599.00/- unnecessarily from your bank on behalf o[censored]sing the above mentioned credit card which i had checked through my cibil score.

              I wish to inform you that i had never used this credit card (Even a single transaction). You can verify the same from your end. Suppose hdfc will prove that i had done any of money transaction/ purchase materials or any other benefits which i prevailed through this credit card, you are authorized to charge literally.

              You are requested to write-off the charge imposed inappropriately considering the entire circumstances submitted herewith.

              Your prompt actions are highly appreciable.

              Thanking you,

              With best regards

              Karthick andavar
              +91 [protected]
              +91 [protected]
              Email: [protected]@gmail.com
              +1 photos
              Jan 29, 2018
              Complaint marked as Resolved 
              The complaint is yet to resolved. HDFC officials provided some communication details to escalate this issue into further on [email protected]. The same had intimated and necessary actions are yet to taken. Please Note: Its very unfortunate that most of my friends also has given feedaback about HDFC bank ltd in regarding false/ inappropriate charges imposing their customer.
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jan 25, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              We are unclear on the nature of your query hence we request you to elaborate on the same from your registered email id to the below mentioned email id to enable us to assist you further in this regard. You may write to us at: [protected]@hdfcbank.com and we shall assist you.

              -Manoj
              HDFC Bank Customer Assistance
              Jan 27, 2018
              Updated by KarthickAndavar
              Dear Sh. Manoj,

              Thanks for your response.

              Refers to your response, I had sent the above subject issue through my registered mail ID elaborately, for your needful actions.

              Your immediate actions are requested herewith.

              With B Regards

              Karthick Andavar
              [protected]
              [protected]
              We did not use our credit card but money was detected from my account
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                V
                viraf adajania
                from Mumbai, Maharashtra
                Jan 24, 2018
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                Address: 400002
                Website: www.hdfcsecurtires.com

                I bought 1500 shares in cash payment on 15 th jan, 2018. Shares are shown 1500 nos but 1000 nos are shown on hold since last 4/5 days and only 500 nos are shown as available.

                I have paid the full money and chasing hdfc securties yesterday entire day. I was told by service staff one mr. Godwin that there was some technical error and the same would be sorted by today evening. (Ie 23/1/2018).

                Today morning still those 1000 nos of shares are still on hold. Now after calling the help line told to call in 1 hour again.

                If the script price goes up and i cannot sell, is this not a case of fraud by the trading company.?
                HDFC Securities customer support has been notified about the posted complaint.
                settlement of trade is done in three working days...if i trade today i receive my payout by friday evening.
                relationship manager should be able to help/ Demat unit at 61606161 ext - 5.
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                  P
                  priyaSid
                  Jan 24, 2018
                  Resolved
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                  Resolved

                  Honorable judge,
                  My name is mrs. Priyadarshani santosh shelar. I am having account with hdfc bank (Pune, aundh) from almost past more than 10 yrs.
                  This is very sad that bank like hdfc make fool to customer and apply unnecessary charges to me.
                  This is mental harassment to me. Below is the situation i am explaining you.
                  I have credit card with hdfc bank. Below are my problems created by bank to earn money from my account money.

                  1. For monthly billing of credit card i setup [full amount] setting in jan 2017. On calling to phone banking on double amount payment problem. Anyhow phone banker setup my [minimum amount] setup for my credit card.

                  2. Now i am paying tax + interest which is around 40k until now.

                  3. When i have money with me why i should do setup of [minimum amount] setup on my credit card. This is really simple rule anyone can apply.
                  4. I’m requesting hdfc bank (Pune, aundh) to give me back my interest + tax you deducted from my account without my permission.

                  5. When i created credit card bank told me this is free no charges on this. When i look at statement you deducted fees for me.

                  6. Very very bad experience with me thinking to close account with you.

                  Please look at my issue and help me to get my money back.

                  Best regards,
                  Priya
                  Mar 7, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 25, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share your Credit Card, charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                  -Anay
                  HDFC Bank Customer Assistance
                  Jan 30, 2018
                  Updated by priyaSid
                  Hi Anay,
                  Thank you for your reply.
                  what is ref ID- TTU[protected] please let me know.

                  I also asked last month IP address by sending email to [customerservices.[protected]@hdfcbank.com ] . No reply . nothing.
                  Please please stop deducting money from my account . which i am saving for my kids education.
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                    N
                    NandhuNandhu
                    from Chennai, Tamil Nadu
                    Jan 23, 2018
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                    Dear sir
                    The one assist enhance wa privilege single plan has been activated by some hdfc bank people by saying that it is free life time. But i have received a message that the amount of rs 1899 had charged from my card i would like to candle this going charges about rs 1899 and i have received the message. So please kindly deactivate my account. And refund the amount.
                    My relationship number is 3591909
                    Name : nandhitha
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Nandhitha,

                    Greetings from OneAssist...!

                    We deeply regret for the inconvenience caused to you.

                    As per your request, plan has been cancelled vide Service Request number 2801124 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

                    Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                    Regards,

                    Brijesh

                    Team OneAssist .
                    HI I have forgot my net banking password and trying to reset it but not receiving OTP. This kind of issues really irritate the customer during emergency situations
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                      Nightingale_1
                      from Mumbai, Maharashtra
                      Jan 23, 2018
                      Resolved
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                      Resolved

                      Dear sir,
                      I wish to complain about the fake call received by me from the so called termination department of hdfc mumbai. The person (Mob number :- [protected]) told me that my dad had taken a policy in the year 2013 and paid a premium of rs.30000/- towards the same, i was also given the policy number and told that since the policy has a lock in period of 5 years and i have paid the premium for only 3 year, my policy had gone to their department for termination. If i pay the premium for 2 more years that is rs. 60000/- my policy would be regularised and i will be getting an amount of rs. Xxxxxx/- within 90 days.
                      Also, they have given me the name of the relationship manager and policy manager. They also know my mom name and my address.

                      I searched the number in truecaller and it also says that the number is from hdfc policy cancellation cell. But still i thinks that this is a fraud call

                      I haven't replied them till now and they are continuously calling me from different landline numbers.

                      Can you please confirm that whether this number of call might be originally from hdfc or is it a fake one.
                      Feb 25, 2018
                      Complaint marked as Resolved 
                      HDFC Life customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 24, 2018
                      HDFC Life Customer Care's response
                      Hi, kindly do not act on any such calls or informations received by you on the name of HDFC Life or IRDAI. Further, the no. will be checked by us to get the same authenticated and accordingly, you shall be responded on it.
                      Jan 24, 2018
                      Updated by Nightingale_1
                      Yeah please verify this number and do let me know.
                      Verified Support
                      Jan 25, 2018
                      HDFC Life Customer Care's response
                      Hi, please note that post conducting the investigation and verification of the above mentioned contact no. by us, we have reached out to this conclusion that the mentioned contact no. is not associated and neither is registered with HDFC Life. Further, you are requested to be cautious and on guard against such unwanted calls. Also, do not act on any such information received in the name of HDFC Life, or IRDAI. Please refer to the IRDAI Notice on Spurious Calls by visiting the mentioned link: http://www.hdfclife.com/irda-public-notice-on-spurious-calls.
                      share your number regarding your issues
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                        K
                        K Suresh Chandra
                        from Bengaluru, Karnataka
                        Jan 23, 2018
                        Resolved
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                        Resolved

                        Address: Bangalore, Karnataka, 560098
                        Website: www.hdfcbank.com

                        Ref sb a/c [protected] rajarajeshwarinagar. I am a senior citizen having an easyshop platinum atm card [protected] valid upto 07/21. On 13oct2017 debit card annual fee jul[protected]mir[protected] rs.885 has been dedited. When this was questioned the reversal has taken place on 11/1/2018 deit card chgs revers-01039debi 18011001 rs.750.
                        Debit card should not have been debited. When pointed out rs.135 has not been reversed. Only rs 750 has been reversed. This mistake has happened because of the negligence on the part of the bank and the customer is being unethically charged for no fault of his.in fact the bank has to pay the interest for rs. 885 from 13/10/2017 to 11/1/2018 i. E for 90days.in stead of punishing the concerned worker i am being penalised of rs.135 and the interest i would have earned for the 90 days.
                        Jan 24, 2018
                        Complaint marked as Resolved 
                        The bank does not own the mistake they have committed. They have simply deducted Rs 885 for no reason on 13oct2017 and in the process deducted GST. WHen I pointed their mistake they are not reversing RS.885 and they dont talk of the interest I have lost for the period of 13oct 2017 to 11/1/2018. Now the concerned officer is writing the GST part can not be reversed. I never asked them to deduct the fee which I need not pay. Why should I pay for their failure to work as per the rules. As a customer if we commit a small mistake they do not exempt us. Same rule should apply to them. They HAVE TO PAY FOR THE LAPSES ON THEIR PART.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Jan 23, 2018
                        Updated by K Suresh Chandra
                        Unethical behavior. Charging the atm fee for the easyshop PLATINUM [protected] issued to a Sr. Citizen A/c No.[protected] RAJARAJESHWARI. Debited Rs 885 on 13/10/2017 and reversed only 750 after complaining on 11/1/2018. This penal fee is for the mistake committed by the bank/case worker. Why the poor Account holder HAS TO PAY FOR THE LAPSES ON THE PART OF THE BANK
                        Verified Support
                        Jan 24, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        With reference to GST charges as per the guidelines provided by the Finance Bill, Banks will be levying GST associated with corresponding charges and the GST component once charged cannot be reversed.

                        -Manoj
                        HDFC Bank Customer Assistance
                        Jan 24, 2018
                        Updated by K Suresh Chandra
                        This deduction has happened because of the malfunctioning of your staff. I want the money of Rs 135 and the interest I have lost because of debiting my account. I have committed NO MISTAKE. Then why you are penalising me in robbing Rs 135 and the interest for Rs 135 for 90 days. If you want to make up you deduct the money from Your staff and pay me for the losses iI have incurred because of your personnel mistake.
                        Jan 24, 2018
                        Updated by K Suresh Chandra
                        The Bank also has some responsibility towards your Customer. Why I should lose Rs 135 and the interest for Rs 885 for 90 days when no where I am involved in it. THIS IS VERY UNETHICAL.
                        Verified Support
                        Jan 25, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We understand that our branch manager Mrs M Maya has already contacted you and informed you about our inability to reverse the GST amount. Please note as per the recent amendments, the Finance Bill have widened the scope of banking and financial services which are eligible for the levy of Good and Services Tax (GST ). As per the current Finance Bill, all fees and transaction charges, levied in your card account, will attract a rate of GST @ 18%. In terms of these guidelines provided by the Finance Bill, the Bank will be levying the GST accordingly and thereby wish to reiterate that GST component once charged will not be reversed. The above the details are also updated in the HDFC Bank Website " www.hdfcbank.com ", please refer Fees and Charges section in the website or below Schedule of charges MITC link for details on GST. http://www.hdfcbank.com/assets/pdf/cc_common_MITC.pdf #opl1

                        -Manoj
                        HDFC Bank Customer Assistance
                        Verified Support
                        Jan 29, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Please mail us at [protected]@hdfcbank.com from your registered email id along with your account details, contact details and complete issue details for further assistance.

                        -Anay
                        HDFC Bank Customer Assistance
                        Jan 29, 2018
                        Updated by K Suresh Chandra
                        It looks like you dont want to appreciate what I am telling. Your staff has deducted RS.885 from my a/c without any valid reason. You have not provided any service to deduct GST for the invalid action. You are quoting govt rules which is not applicable for NO SERVICE. You are not finding fault with the staff who have carelessly deducted ATM charges which was not there.You penalise that staff who has been careless in discharging his duties, . I am a senior citizen living on no income and cant afford to pay for the mistakes the staff does. Kindly understand what I am telling.You are trying to justify the UNETHICAL ACTION. To repay the Rs 135+the interest I have penalised so adamantly you are behaving. What I without any income should do tell me.
                        Jan 29, 2018
                        Updated by K Suresh Chandra
                        Instead of disciplining your staff you are penalising the poor senior citizen customer by charging GST for the disservice rendered.
                        Jan 29, 2018
                        Updated by K Suresh Chandra
                        Without convincing the customer or understanding the problem clearly can the complaint be termed as RESOLVED. Why the deduction of Rs.885 has taken place when there was no need or requirement.explained . LET THIS BE EXPLAINED IN FIRST PLACE.
                        Hi this is balaraju from Bangalore I call to customers service number of [protected] but received by in chani how it is possible OK and I have to ask to talk to you in Kannada but that he will tak in English only that's y I ahave to raise the complete plz take seeryes essays
                        Hi,
                        My salary account was open in year 2013 and then after I changed my company, now it is showing negative 8k (approx).
                        I am not liable to make this payment to bank due to RBI directive. Please suggest where I should raised a complaint to the government bodies.
                        I did nt ask for a credit card when i took car loan. Now they are not helping me block it.
                        Mangaldai HDFC bank
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                          Urvesh Pandya
                          from Jaipur, Rajasthan
                          Jan 23, 2018
                          Resolved
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                          Resolved

                          My name urvesh pandya from kadodara (Surat) i create my credit card
                          Company show me that they dispatch my credit card through the blue dat service but still now i don’t have get my credit card
                          Become of some few redon is that ki where is my resedency there is no service of blue dat company
                          So please grant my complain and send it through any other
                          Mar 3, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Jan 19, 2018
                          smartgopi123's response
                          request for new debit card
                          Jan 23, 2018
                          Updated by Urvesh Pandya
                          Update it to me plese
                          Verified Support
                          Jan 23, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I request you to share your card application no. and contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                          -Manoj
                          HDFC Bank Customer Assistant
                          Verified Support
                          Jan 29, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I request you to share your Card Application No and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                          -Manoj
                          HDFC Bank Customer Assistance
                          I have forget my original credit card pin, PL send me new pin on my registered mobile no [protected]. Pramod gurmule
                          Sir /Madam,

                          My old debit card is deactivated. I apply new debit card. But here i am not received. Then i don't translation for last few months. so please send my new debit card.
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                            Viveksingh Thakur
                            from Bhopal, Madhya Pradesh
                            Jan 23, 2018
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                            Address: Dehradun, Uttarakhand, 492001
                            Website: pls provide pf withdrawal detail

                            Dear sir /madam

                            my self vivek singh thakur
                            i am previous employee of fine support service pvt ltd (hdfc bank ) my start working date 02/08/2010 to my last working date 31/07/2012.
                            Kindly pls confirm how to withdrawal pf amount.

                            Emp code :- f08591
                            pf account no :- mh/ban/49604/04761
                            name :- vivek singh thakur
                            mobile no :-[protected]
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                              ramdoddi
                              from Hyderabad, Telangana
                              Jan 23, 2018
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                              Address: Hyderabad, Andhra Pradesh, 500081

                              Hi,
                              I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 1371 without my concern on date:27/12/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

                              Oneassist relationship number : 690754
                              Name :- rama krishna doddi
                              Mobile no. :- [protected]
                              Credit card number ending :- 1371
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear sir,

                              i am manoj kumar & i am closed my hdfc account
                              [protected]
                              Name - manoj kumar
                              mobile no. [protected]
                              Dear Team

                              I tried to withdraw ₹8000 from HDFC ATM SIANBU29 at 21:21 on Tuesday the 16th January 2018. SNo for transaction is 4542. Can you please tell me when I can expect a reversal?

                              The debit card used was from Citibank.

                              Regards
                              Rakesh
                              Dear Rama, ,

                              Greetings from OneAssist...!

                              We deeply regret for the inconvenience caused to you.

                              As per your request, plan has been cancelled vide Service Request number 2800989 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

                              Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                              Regards,

                              Brijesh

                              Team OneAssist.
                              Personal Loan LOS No.[protected]. I have signed agreement of personal loan only Rs. 500000/-(Five lacs only) @ 10.5℅, but transferred in my account Rs. 1000000/- (Ten lacs) @ 11.00℅.by your bank.
                              Kindly check it .I need only five lacs.
                              My mobile No.[protected].
                              E-mail: Dr.[protected]@yahoo.co.in
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                                S
                                stavanjain
                                from Pune, Maharashtra
                                Jan 23, 2018
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                                Address: Ahmedabad, Gujarat, 440037
                                Website: www.hdfcbank.com

                                Dear Team,

                                During OCt 2017, there was offer that if we transact in Tanishq using HDFC debit card for amount greater than 35000 INR then 5 percent cash back will be credited to my account. However I have not received any cashback till date.

                                details of transaction:
                                Date of Transaction: 14 Oct 2017
                                Debit card number: 652166XXXXXX4667
                                Transaction Ref: [protected]
                                Amount: 39977 INR
                                Merchant: Titan Company Limited (Tanishq - Satellite Ahmedabad)

                                I have called customer care and they have confirmed that there is no cashback pending at my account.

                                This is highly unacceptable. Request you to please look into the issue and advise. I do have receipt from Tanishq which I can scan and sent it if its required.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  M
                                  maneesh2502
                                  from Delhi, Delhi
                                  Jan 23, 2018
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 110062

                                  This is to inform you that my account was charged with an unauthorized transaction in the month on 18th october 2017. For which i had filed a dispute. It has been 3 months i have received no information from the company for the dispute. I tried contacting the phone banking services multiple times for quicker resolution of my problem and they are giving me fake commitments and timelines. The company which initiated the charges has given me refund email but now in jan 2018 i can see the same charge for the month of october. No one is trying to help me in this situation.
                                  Feb 23, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 23, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We have checked our records and could not find any previous email interaction or complaint regarding the unauthorized transaction. please write to us at [protected]@hdfcbank.com with complete issue details and previous complaint details for further assistance.

                                  -Manoj
                                  HDFC Bank Customer Assistance
                                  Hi All
                                  I have Visited to branch to open salary Account but the staff is very much band and dont have full knowledge about the product, Services and customer attending style is very bad

                                  Kindly take any action
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                                    R
                                    resusangeetharesu
                                    from Hyderabad, Telangana
                                    Jan 23, 2018
                                    Resolved
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                                    Resolved

                                    Address: Ranga Reddy, Andhra Pradesh, 500092

                                    My name is sangeethai purchase glammer vehicle inhdfc finance my mobile number is [protected] and[protected]
                                    I am not recieve noc i forgot my lone account number
                                    I purchase vehicle in 30/10/2014
                                    My lone closed in 05/11/216
                                    Noc not come please send my lone account number my mail id

                                    Mail id is [protected]@gmail.com

                                    [protected] send lone account number

                                    Thanking you
                                    Feb 28, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 23, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

                                    -Manoj
                                    HDFC Bank Customer Assistance
                                    Employe is very careless nd don't provide me stetment Very gilty behaviour on me. I m very angry for employe he is disgusting nd careless his behaviour is very rudely I am not happy for misbehaving. He is not provided good service for clients they are not provide good services he is very rudely behaviour I am closing Friends circle all accounts.
                                    My Reference Application No - [protected]JT Please Know Quickly
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                                      dipeshah2864
                                      from Ahmedabad, Gujarat
                                      Jan 23, 2018
                                      Resolved
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                                      Resolved

                                      Address: Ahmedabad, Gujarat, 380013

                                      Dear sir/madam,

                                      my name is dipen shah from ahmedabad. Last in march 2017 i got a call from some frauds in name of hdfc bank for loan against policy so at that time i needed money so urgently that's why i do what they told to me i bought two policies from hdfc life as they told but then i realize that it was a fraud call so kindly make action on it

                                      Policy details are as below :

                                      Policy no : 19181780 & 19160317

                                      Policy holder name-address :

                                      Dipen g. Shah

                                      25, manish society,

                                      Mirambika school road,

                                      Naranpura, ahmedabad 380013

                                      Ph : [protected]/[protected]

                                      Premium amount : rs.77500 & rs 80000

                                      Given on 23rd march 2017

                                      So i request you to cancel all both policy and refund premium amount as soon as fast

                                      I hope you will find all details kindly take action on it coz it's full case of cheating in name of hdfc bank otherwise i have to take some legal action on it waiting for best support from you.

                                      Frauder's mobile numbers :

                                      [protected] [protected][protected]

                                      [protected] [protected]
                                      Feb 24, 2018
                                      Complaint marked as Resolved 
                                      HDFC Life customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 24, 2018
                                      HDFC Life Customer Care's response
                                      Hi, please note that the concern raised by customer is received by us via email from the registered Id. Further, the same shall be investigated and accordingly, post completion of our investigation, the reply would be sent.
                                      Please update my Adhar no. And kyc details in My PF A/C. The following information
                                      Adhar No.[protected],
                                      Date of Birth : 01/07/1984
                                      Gender : Male.

                                      policy taken wrongly by fraud - Comment #2987354 - Image #0
                                      HDFC Life Customer Care's response, Jan 30, 2018
                                      Hi, kindly get in touch with your respective HR in the branch.
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                                        Suchanda Sinha
                                        from Avinashi, Tamil Nadu
                                        Jan 23, 2018
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                                        Address: 600096

                                        Hi.

                                        I applied a personal bank loan for rs 300000. When the hdfc rep named divya, t nagar branch, chennai called me she said it's 10.99%, so i agreed, now after the entire verification she is increased the interest to 14% giving the reason that i am not eligible for 10.99%. I even accepted that after a heated up discussion coz the interest depends on a tool which finally decides the amount and rate percent.

                                        The worst part is i got only 289000, and i have been asking for the clarification for the deduction amount for the last 2 days, till now she hasn't send me. The entire episode for taking loan from hdfc has been very tedious and they have cheated me in terms and interest and deduction amount.

                                        I desperately want your help, to at least let the hdfc people know that they can't cheat to customer this way.

                                        Regards
                                        Suchanda sinha
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Hi,
                                        I can't use food card in all restaurants. Can you provide a list of restaurants, hotel in Hyderabad at least?

                                        Thanks
                                        Akshay
                                        Rs 120.62 is debited from my account through net banking while initiating a payment online and the payment status shows unsuccessful. Please check and revert the amount.
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