[Resolved] HDFC Bank — Wrong and hidden charges by HDFC BANK

chat2amit

from Gurgaon, Haryana

Address:	122017
Website:	HDFCBANK.COM

This is harassment that I have to retype this issue...

Regarding charges of 5.75 on 21st June for Imps in my customer Id 5089771.
This is completely wrong as I have never done any IMPS and made a clear choice of doing NEFT, this is not ethical by Hdfc bank. I will have to close my account report this error to RBI if HDFC charges wrongly and unethical like this.
RBS bank is converting its salary account and giving us option to convert our salary accounts to hdfc and Standard chartered bank..
i will make your i advice my friends not to open or keep relation with hdfc bank which is a fraud

How can HDFC BANK convert my NEFT TRANSACTION to IMPS and without my approval charge for it., ..
i am disappointed (with my other banks like indusind bank and IDBI bank offering me free fund transfer option) why should I not close my account with HDFC BANK..This is a fraud bank. And leave no chance to behave unethically...

If you do not resolve this within 2 days...
I will see this as a fraud not accepted and resolved by HDFC and close my 10 years old account with HDFC;

AMIT
[protected]

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Aug 17, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2017

HDFC Bank Customer Care's response Dear Customer,

Request you to write to [protected]@hdfcbank.com along with your complete issue, transaction / charges details, account/customer Id and registered contact details. Please mention Ref ID-TTU[protected] in the subject line for me to track your mail and assist you better.

-Anay
HDFC Bank Customer Assistance