HDFC Life Complaints & Reviews

Sub: Regarding Cancellation of Policy ( HDCF Standard Life Co)

Respected sir,

This is in regards to my letter dated 26th Feb 2010.to HDFC Standard Life Co. regarding cancellation of the policy nos.13384568, 13386459 & 13415171. In which I have mentioned about the mis-sell as well as I had mentioned that my signature has been forged, as because I have not done the entire signature during taking the policy which I found out from the policy documents.

Sir, I am writing this letter to you since, I am not satisfied with the decision from the HDFC Standard Life grievance redressal officer decision to cancel my policy. In which they have stated that after conducting detailed investigation they have concluded that all the features and the details plan were explained to us during taking the policy. But they have not done any investigations regarding the forged signature. I would like to highlight one point that my signature has been forged and policy was missile to me.

I am so confident and sure that my signature was forged and the policy was dumped to us for benefits of the field executive as well as the HDFC standard Life co. I would like to verify the signature by a competent authority.

I would like to mention that since I am central government service holder by jobs required lot of touring purpose, so the policy was received by my wife during my absence and you don’t expected that the wife would no about the clause to write in writing and return the policy to Insurance company with in 15 days stipulated time. Since the details was not explained to her during taking the policy. I had written a letter to HDCF Standard Life co after reaching my home and reading the policy documents. The points I would like to mention that all the courier documents which was received had my wife signature and none of the documents was received by me.

I had taken the policy in good faith for the future of my child as well as for my wife. I had no intension to cancel this policy, if the policy which was explained to us during taking the policy not the policy which I have received with my signature forged.

Sir, I am writing this letter to you since I have tried and explained all the facts to insurance company by letter as well as over phone to the investigation team. It seems that they are not interested to listen to the client and more interested to take the premium.

So I would request you to kindly take a necessary action, since it is a serious offence to forge a client signature and mis-sell a policy to a client which is against the law.

Hope you will you do justice toward my appeal and looking for a detail investigation regarding this matter as I am a salaried class person.

Thanking you,

Yours truly,

( Amit Mazumder)
Vill – Chandrapur,
Opposite Shyamal Chat Jeriees house,
P.O.- Digha, Duttapukur, Dist -24 Parganas North
Pin No: 743248
West Bengal
Mobile No: [protected]

Enclosed: photocopy of the previous correspondence and letter issued by HDFC Standard Life co for this matter.

Dear Sir,

My name is Saurabh Arora. I am a resident of Delhi. I invested in a Eulip Plan offered by HDFC Insurance through my credit card on 0% interest basis 4 months back with an annual EMI of Rs.15000 which comes out to Rs.1200/month. But a few days later I left my job & so wanted to shut my policy and so contacted to HDFC insurance & credit Card divisions for the same. But due to their lack of coordination & cooperation my policy continued. I have not paid any premium amount yet. And now when I asked about my overdue charges on my credit card they said its Rs.21000. Although my contact details are not available with the bank but I want to solve this problem as I had to withdraw all my cash from my HDFC bank account as they had threatened me through messages that if I don't make the overdue payments they would seize my account.
Now I am not able to understand what I should do. I am ready to start with my policy again but only if the payment to make is Rs.15000, and no charges what so ever as the delay was caused due to their disturbed coordination.
Please advice me.

Thanks
Saurabh Arora

Policy No:10769738 o[censored]nit linked young star plus in the name of V.Sekaran in HDFC standard life insurance. Commencement on 13.11.06 till 13.02.09 (10 premiums-quarterly mode ) paid. During april 09 HDFC informed your NAV less my amount will be 32000/= as aganist 50000/= paid. Due to that I have not paid. HDFC told me that min 3 years premium should paid. I approached during Dec 09 informed another 15000/= to revive policy. Finally on April 10 they told pay 20000/= ,I have given cheque dated 5.5.10 of 20000/=. Due to lapse in HDFC official they are presented my cheque on 5.5.10 they have returned my cheque on 18.05.10 and told 25000/= should pay then only policy will be live.( sent by corieer DOL[protected]
My NAV value also less. I want surrender m y policy and get back my paid premium amount 50000/=.
Please help me in this regard.

V.Sekaran

1. 10 year plan was sold as 3 year plan.
2. 110% money back guarateed after 6 months; confirmed as cheating by mehsana branch; others also reported same for mehsana branch. concerned person got promotion for completing target of cheating. Even he cheated the insurance company, because many policies are returned.
3. Policy not returned even within 15 day period return. No action even after 1 month.
4. Threatened by Mehsana Branch (north Gujarat) HDFC Standard Life head that money will be returned only if i purchase some other policy. No acknowledgement received after returning the policy.

Dear sir,

MANOJ KUMAR C JARSANIA,
" Shri gokul", B.No.A/25,
Vishnu Colony, Zanzarda Road,
Junagadh.362001. GUJARAT INDIA.

Dear sir,

I had a purchase a saving assuring plance from hdfc standard life insurance through HDFC BANK vatva branch, from AMIT bhai who was in hdfc bank vatva branch, ahmedabad, gujarat.

But hdfc standard life insurance send all document at my resident address in place of currant address, when i go at my resident junagadh, i had found a wrong policy give me with my duplicated SIGNATURE and wrong detail.

After seen this i had a write a complain to hdfc standard life insurance in octomber - 2009, but there was a no revert, then i wrote again complain in janurary - 2010, and my complain no is [protected].

But till date there is a no solutation for this matter. looking for your kind HELP for my RS.


MY POLICY NO. 12665854
My currant address:- C/86, Sarvodaya Part-1,
Opp. Kalupur Bank,
Bhuyang Dev,
AHMEDABAD.
[protected]

Sir, Ihave taken 10 YEAR HDFC STS LIFE YOUNG STAR PLAN Policy NO 10414396 in Nov 2005 and paid yearly prmoum of RS. 10000/- fro three years 2005,2006,2007. Ihave not paid primium in 2008( THE AGENT TOLD I CAN PAY PREMIUMS FOR MINIMUM 3 YEARS) and my policy was cancelled and they have sent CHQ no 329015 dated 11.02.09 for Rs.14759.79 on 16.02.09 .the chq was returned on the plea that door was locked . since then the chq is retained with...

HI SIR, I M IN A VERY DRASTIC CONDITION AS UR COMPANY HAS MENTALLY HARRASSED ME ALOT AND I DON'T KNOW WAT SHALL I DO TO UR COMPANY FOR THIS. I CAN'T IMAGINE THAT A MULTI NATIONAL BANK HAVE DONE THIS TO ME. I HAD BEEN FRAUDED BY UR COMPANY PEOPLE. UR COMPANY PERSON HAD USED MY DOCUMENTS AND CREATED A ADVISOR CODE IN MY NAME AND HE USED ALL MY DETAILS TO MAKE HIS MONEY SINCE AUG.2008. AS I M WORKING WITH ICICI PRUDENTIAL LIFE INSUARANCE COMPANY SINCE JAN 2007.ONE O[censored]R EMPLOYEE NAMED VINAY BADHURIA(SDM) IN NOIDA SEC-51 BRANCH HAD USED MY DOCUMENTS WITHOUT MY KNOWLEDGE IN AUGUST 2008 AND CREATED A ADVISOR CODE TO FRAUD PEOPLE AND YES HE HAS FRAUDED PEOPLE AND UR COMPANY ALSO BY MAKING POLICIES INGENUINE. I WANT TO ASK U WHY UR COMPANY HAVE NOT TAKEN ANY ACTION AGAINST HIM AT TIME WHEN HE WAS THERE.HOW CAN A COMPANY CAN ISSUE ADVISOR CODE TO A PERSON WHO IS PHYSICALLY NOT IN THE COMPANY. MY QUESTION IS HW CAN ONE COMPANY ISSUE A LICENCE TO A PERSON WHO IS WORKING WITH OTHER COMPANY AT THE SAME TIME. HW CAN IRDA TRANSFER MY LICENCE TO UR COMPANY UNTIL AND UNLESS I GIVE REQUEST TO TRANSFER MY LICENCE.AND WHEN I WENT TO THE SEC-51 BRANCH OF HDFCSLIC THEY TOLD ME THAT THEY CAN'T DO ANYTHING REGARDING THIS CASE AS THIS FRUD PERSON HAD LEFT IN JANUARY 2009. THE SHOCKING NEWS FOR ME IS I M WORKING WITH UR COMPANY FROM AUGUST 2008 AND I M NOT KNOWN THAT IS HAPPENNING WITH ME. AND THE LATEST SHOCKING NEWS FOR ME IS THAT I M TERMINATED BY MY COMPANY ONLY BECAUSE OF THIS FOOLISH REASON FOR WHICH I M NOT RESPONSIBLE. I M MENTALLY HARRASSED BY UR COMPANY PEOPLE AND ALL MY COMMISSIONS ARE STOPPED BY MY COMPANY AND NW I M UNEMPLOYED AND ITS REALLY A SHOCKING TIME FOR ME. SO I REQUEST U TO KINDLY TAKE UP MY CONCERN VERY SERIOUSLY AND I WANT POSITIVE RESPONSE FROM U. AND WHEN I ASKED FOR ANY CONFIRMATION FROM HDFCSDLIC NOIDA BRANCH THAT I M NOT WORKING WITH THEM ON THERE LETTERHEAD. THEY WERE SAYING THEY CAN'T GIVE ANY THING IN WRITING AND THEY CAN'T HELP ME FOT THIS. THIS IS WAT HAD HAPPENED WITH ME TILL DATE. SO I WANT UR HELP AND I WANT TO SUE THIS BRANCH FOR DOING FRAUD WITH ME AND NONRESPONSIVENESS FOR MY QUERY. I MET MR.BIST(SDM) THERE AND MRS.RATNA REGARDING THIS BUT THAT IS OF NO USE. PLS HELP ME FOR THIS CRITICAL CASE AND I M HELPLESS
LOOKING FORWARD FOR YOUR POSITIVE RESPONSE
REGARDS:ARUN AGRAWAL
B2A/81JANAK PURI NEW DELHI
[protected]

sir,
The HDFC std sun life insurarance scheme is an investment fund by bank with some minor deduction due to insurance coverage. At the time of policy, the bank officers explained that the policy invest in different areas like equity, govt bonds etc with an eye on maximum return & categorically assured that there would be no deductions by the bank.
However on receiving the policy, i found to my shock that 40% deductions has been made from the first deposit of 50,000/- & 30% shall be made from the second deposit of 50,000/- & 3rd , 4th & 5th deposit shall carry deduction of 2% each. Bank officers deny that any deductions will be made by bank & promise that after 5th yr any deduction shall be returned by the bank, but they donot confirm in writing. however outside sources confirm that these deduction shall not be returned by bank.
I feel cheated & disguted at the approach by bank & want to cancel the policy & get refund. help is required for settlement of the case

HDFC Bank Credit Card Complaints - Promise but don't deliver
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HDFC Bank Credit Card



Promise but don't deliver

Hdfc bank has upgrade my card to silver card this year. repetedly i ask fr my ATM PIN but still now i am not getting my PIN.

My ph no is [protected]/[protected]

Please do the needful

Warm regards

Sudipta Nandi

Dear Sir,
I have taken above mentioned policy on dt. 21/01/09, they have cut the tax around 50% of the policy premium. Their executive have never told me regarding this. thereafter they cutting monthly taxes also . In this case I will loss total policy value. I have given more than mails regarding this they are not replying properly.They are not giving my premium amount also.
Kindly Help me from HDFC bank

dear sir,
kindly look into my complaint of myson's (suraya kant akela's) policy number[protected] in which the premium of 3000/- was deducted from my salary accounton 7th january and still the policy is autolapsed

This is to inform you that I have taken out the UL Suvidha Plus policy on Feb22, 2008 from HDFC Bank, Kalkaji Branch (cc31), New Delhi . The sellers name was Ms. Neeraj Chanda. At the time of the application for the policy (Feb 22, 2008), I was informed categorically that the plan was a FLEXIBLE Premium Plan and we could submit a reduced premium in the 2 nd and 3 rd year (minimum Rs. 10, 000). However, when I tried to apply for a reduced premium on Feb, 2009, we were told at the cash counter of HDFC SL office ( Nehru Place, New Delhi ), that this provision in the policy has been changed in Jan 2008 (before I applied for the policy) and that I could not reduce our premium. This utter disregard for customer’s faith and value from a premium banking institution like HDFC has totally derailed our TAX Planning. Taking into account the egregious misrepresentation on the part of the HDFC bank employee (seller) on the basic principles of this policy, I wished to withdraw my policy and get a refund of the entire premiums . But they did not allow me to do that by saying I will lose about 80% of our deposits. I dont want to continue in this plan. please help me to get my money back. Thank you in advance,
Surajit Ganguly

sir,
i have taken a policy with hdfc life insurance corporation having policy no 11082996 in young star plan but it is very much annoying that the company not informing the status of my money even after 3 long years i am in almost dark whether what is my value of the money i have deposited in present date like other companies do . Also it is indeed a nonsense on the part of hdfc that even if i am trying to register my name in their website by giving all information but everytime its response is please try latter so this is really disgusting so please help me out.



with regards
bibhuti

When i went to bank for investment then bank manager told me i should invest some money for my son and i didn't knew that he has bought me this policy then my friend came to my home and he explained me about this policy and i came to know that this policy is not like what i wanted,

i want to cancel this policy and take my money back.

can you please hep me for this matter. policy is more than 6 months old.

regards
Jignesh

Sir,
i was working with HDFC life insurance, ajmer as a 'Sales Development Manager'.
my Employee code is - 35427.
Due to some family problem i have to discountine my job.
i have give my resign in month of july, 08, till i have not recived my salary.
i have mail so many times to HR and some mails to "[protected]@hdfcinsurance.com" also.
But there is no positive action is taken by both departments.
kindly take some positive action on this Complaint.

Young Star Plus is Big Fraud ... They say there are 24 free Fund Switches... Please dont believe this, they have charged 4000/- as Mortality charges for first fund Switch.

HDFC home loans : For exisitng customers floating and Fix loan rate is 30% higher than new customers.
and once you become existing customer, your interest rate is increased by 30%.

HDFC have their own policy of charging Admin fees on loan applications even after Govt. has imposed a rule for not to chrge this ...

For all the Blogs which are in favour of HDFC, DONT TRUST THEM, they are logged by HDFC people to misguide innocent people.

Respected sir/mam,
I Amit Bhagat was worked in HDFC SLIC last from 21/jan/2008. One my problem is done with me, my Father in Law is dead in January last week(2009), but i intimate to my Branch Manager this problem. Now today 17/mar/2009 i was go in office, they are not accepted my resignation letter beacause of they are done to me ABSCOUNDING person. When i talking with the HR manager, she was saying me your Full & Final, Provident Fund not give you the company's site beacause ABSCOUNDING. This is company's policy that's why we will not give you. Then i say to her ok i am ABSCOUNDING, but i request to her many times, she was talking loudly & arrguement with me, why they are stop my Full & Final amount, Provident Fund amount. She was talking with me roudly we will try about your PF payment(not Full & Final amount) call me in after 1 week. PF is my propery.
Please help me out & send me reply on my email id - [protected]@yahoo.com,
my mobile no - [protected]
I am from Mumbai.

i had taken a hdfc unitlinked youngstar plus II, on[protected], through rekha .a, business managerand murali jayakumar code no:00175452, for 8 lacs, premium payable 25000 yearly.they both told me that first year 40%, i.e.rs.10000, would be invested in your portfolio, and 15000 would be retained by hdfc for all expenses for the policy thru the coming years, and second year 935, and 3rdf year onwards 98%would be allocated, but on checking the monthly statements, i have noticed that you are reducing the units allocated to me on a month-to -month basis towards charges and what not.i have made it very clear that in addition to 60% of the premium that you have taken towards allocation of expenses, what else do you want the policy holder to give, sell his blood and fulfill the requirements of highpaid hdfc employees, which they have both cheated on me and availed the policy no"11724759, n.vijaykumar.without disclosing the hidden and fictious charges being charged by your people, sayig allocation charges, im not saying that unit rate has fallen and so fund value is reduced, but im trying to say that why are reducing the number o[censored]nits allocated to me.for a meagre amount of 10000, i.e.(25000 less 15000 charges already taken by you ), if you can do justice, pleasedo the needful, i have also certified copies of rekha.a. your business manager giving to me in writing a letter stating that no additonal deductions would be made, and signed by her and issued to me at the time of availing the policy.also a letter signed by her showing the growth at 11%, which she has promised.is'nt this daylight robbery.are yostill going to keepsuch people employed in your business organization, high time i think to publish her letter in leading business dailies of chennai.i remain eagerly for a favourable reply.
reminders and what not, ive sent to hdfc, but to tell you they are lathargic, and barbaric.PLEASE ADVICE ALL NOT TO FALL PREY TO THIS TYPE OF POLICIES BY HDFC, IVE LOST 25000.ITS GONE.ATLEAST THE FUTURE FOR OUR CHILDREN SHOULD BE SAFE NOT BY GIVING POLICIES TO THESE TYPE OF FALSE PRESENTATION MADE BY HDFC.GOD SAVE HDFC.
N., VIJAY KUMAR
[protected], 26221587
CHENNAI.

Request for the switching the my fund from growth(Equity) to deposite not acted upon causing the loss in thousands.

Complaint lodged at portal not answered but the complint in person & via E-mail to Area manger who responded to a point than trail become cool post the denial of the fact as stated even in their own email(Accepting the problem at portal).

Now even the mail address of dealing Development officer is blocked .Area manager does not respond, Greivience does not acknowledge /respond., Then who is to be contacted to redeem the loss.

Chadha /Policy no. 11080177

I was misguided by an agent and took the HDFC Life Insurance policy number 12259616. I was interested in mid-term investment plan and I had no insurance requirement. I was told by the agent that I’ve to invest for three years only then I can stop payment premium and in the 6th year I’ll get double of the amount I’ve invested. But after getting the policy document and illustrated statement I understood that it will be never possible in this insurance plan because more than 65% of the premium amount was deducted as various charges. I'm feeling completely misguided by the agent, the agent never told me about very high premium allocation and fund management charges, he should have shown me sample "projected statement" which is provided with the policy document. The day I received the policy document and illustrated statement in the same day I submitted application for canceling the policy under the IRDA lookup period rule. Also I claimed a 100% refund without any kind of deduction (they should collect their charges from those agents who are misleading potential investors). Today I’ve got letter from HDFC Life insurance that they are not going to cancel the policy and refund me amount. This is the worst, street hawkers are more reliable than HDFC Life insurance.