[Resolved] HDFC Bank — cancellation of hdfc life insurance policy | |||||
On 5th september 2017 i got call from hdfc finance (+[protected] for low interest rate loan of amount 10 lac rupees against hdfc classic assure plus 10 years policy that i will purchase. They had all mine information i submitted to hdfc loan department like all personal details, loan detail, cibil records and professional information. So i trusted them as they are calling from hdfc and have my all info. I asked her why i eligible for low interest loan. She told me that as you have good cibil score and after policy purchase we mortgage your policy by changing nominee to hdfc finance. She told me that hdfc finance will give you loan and they will recover money from insurance policy benefits. Then they send me hdfc life agent to my home for documents and cheque collect for two policis. They told me to agree all term and conditions of policy as these are formalities to complete policy. So i signed documents and also responded phone call of confirmation. Now they are not responding to my call at all. Although i have recording of all calls thy made. Here are my policy details. Policy number = amount 19599004 = 41, 800/- 19697741 = 20, 900/- Here are the contact numbers from where they are calling me. From google forum search looks like they are from smc insurance delhi based company. Harshita sharma +91 [protected] +91 [protected] +91 [protected] +[protected] [protected]@gmail.com Nitin mehta +91 [protected] Currently my hdfc home loan of 15 lac is going on (Pan ahppv*c) and it's not possible for me to pay 62700/year for next 9 years. I don't a want and never wanted any kind of insurance policy. I am from middle class family and i completed my degree by taking education loan. I am not interested in policy. I want to cancel these policies and want my money back. As a customer i have a very good relationship with all hdfc services i used till now. Hope this time also i will get same help from your end. Thanks in advance. Was this information helpful? | |||||
Mar 12, 2018 Complaint marked as Resolved HDFC Life customer support has been notified about the posted complaint. Verified Support Feb 07, 2018 HDFC Life Customer Care's response Hi, please note that the customers concern has bee registered by us under the Sr. No. as 1-[protected]. Further, the details would be investigated and accordingly, the reply shall be sent by us on it.
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