[Resolved]  HDFC Bank — fraud of rs 50000 in a form of new policy

Address:	Lucknow, Uttar Pradesh, 226018
Website:	Hdfclife

This is to inform you that we have been a customer since 2008 of hdfc life and have previously also lodged a complaint in respect of Policy No:12119248 in which My brother received a call regarding the profit of his Policy No: 12119248 was availed by the agent in form of commission. He was informed that if We want to receive that profit Hewill have to pay 50, 000/-(rupees fifty thousand only) for a new policy which will be further merged with the policy[protected] and after that I came to know that inspite of merging the policy a seperate policy was issued to him.he had not signed for the seperate policy and the signature's on this new Policy No: 17238060 are all fake and for this fraudery He nd i have already mailed several number of times and even visited several times to HDFC LIFE, Hazratganj, Lucknow. After several visits i was provided Bankers Verification Form and Specimen Signature Form. I took the neccessory steps and provided the bankers varification form attested by The Branch Manager, CANARA BANK, Aminabad Branch, Lucknow along with the specimen signature form signed by me on 1st July 2017 to HDFC LIFE, Hazratganj, Lucknow and the copy of the documents are duly attached.
We were given the assurity for the payment within 10 working days from 1st of July 2017 and till now no action has been taken again and after that I visited HDFC LIFE and I was informed by the manager that they have done their neccessory steps and cannot further help me in this matter. They further informed me to mail the whole case to G.M. HDFC LIFE for a positive result and so I did the same but no action was taken.
Sir it's been 3 years, I have been running after this case and even requested several times through mail and through walking in, still no action has been taken on this. I have even mailed to the escalation department of hdfc life with reference to this matter and in revert we got to know that our amount cannot be refunded because we didn’t informed them in the due mentioned time, sir as soon as we came to know about the fraud we reported to them, i just want my 50000 rs back sir plz help me to resolve this issue i am just requesting for my 50000 nd even forego the interest amount on it
Sir it is my humble request to please take the neccessory steps otherwise I have to take a legal action against HDFC LIFE.
I am even attaching all the conversation which i had with hdfc life agents. Kindly contact me on [protected]@gmail.com or [protected]@gmail.com or call us on [protected], [protected]