[Resolved]  Home Credit India Finance — Emi pay but not updated

Address:Mohali, Punjab, 140603

Respected sir/madam
My contract no. Is [protected] and i pay my resent emi on your web site with internet banking 1667rs on 01/12/2016 but till 15/12/2016 your customer care representative calling me daily for payment of emi. And i note down my transaction id several time to them but they call me again and again please check it sir my transaction id is trtr/[protected]/[protected]:47:00/ubp
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Jan 15, 2017
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Dec 12, 2016
Pankaj Patle's response
Reply me fast my loan No is. [protected]
Verified Support
Dec 15, 2016
Home Credit India Finance Customer Care's response
Dear Sir,

Thank you for your query to Home Credit India.

In reply to your query, we wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 48 hours.

We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification.

Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited .
Verified Support
Jan 16, 2017
Home Credit India Finance Customer Care's response
Dear Sir,

Thank you for your query to Home Credit India.

In reply to your query, we have investigated the case and wish to inform you that payment debited by your bank, however ECS was rejected by the respective bank. For more clarification on same coordinate with your bank, they would assist you further in this regards.

We sincerely hope that the above resolution is to your satisfaction. Alternatively, please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification.

Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited.
Complaint comments 

Comments

Why u r not receiving my cheque payment tell me all details..
Because cashless Indian ho gaya hai bank se cash nahi nikal rahi hai har jagha cheque le rahe hai but aap q nahi le rahe hai...
Home Credit India Finance Customer Care's response, Dec 21, 2016
Verified Support
Dear Sir,

Thank you for your query to Home Credit India.

We definitely understand your concern and apologized for the inconvenience caused.

Below are the only authorized payment channels where you can make payment:
Online Web Portal, India Post, ICICI Bank, Axis Bank, Suvidha, Easy Bill, ITZ Cash, Online Payment through NEFT, Paynimo and Cash pick up by FE.

We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone: 1800 121 6660, or email:[email protected] should you need any further clarification.

Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited .

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    3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
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