[Resolved] Home Credit India Finance — Late in personal loan clearance | |||
Hi I have already got the approval for the cash loan from you people and the contract ID is [protected]. I need that money for my personal use and I have already done the documentation and also got the confirmation for that even but still every time I call I get to know that backend team is still working on it. It's been more than one week now that I am continuesly calling in the loan department and I am not getting any clearance from them. Loan is under my name and number plz notify me what is going to happen ASAP. Name: Gaurav Luthra Phone: [protected] D.O.B: 11/12/1992 Fathers Name: Narender Luthra Thanks and Regards Gaurav Luthra Was this information helpful? | |||
Dec 4, 2016 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Nov 01, 2016 Home Credit India Finance Customer Care's response Dear Sir, Thank you for your query to Home Credit India. We definitely understand your concern and apologized for the inconvenience caused. In reply to your query, we wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 48 working hours. We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification. Yours sincerely, Customer Care Team Home Credit India Finance Private Limited. | |||
 2 Comments | |||
Comments
Sir mein jab bhi customer care pe call karta hoon [protected] pe to call kaat diya jaata hai aur faul language mein baat ki jaa rahi hai.
aur 5 din se jyada ho gaye hain aur emi lene nahi aaya hai koi aur kaafi faaltu ke sawal pooche jaate hain.
aur 5 din se jyada ho gaye hain aur emi lene nahi aaya hai koi aur kaafi faaltu ke sawal pooche jaate hain.
Home Credit India Finance Customer Care's response, Dec 4, 2016
Verified Support
Dear Sir,
Thank you for your query to Home Credit India.
We definitely understand your concern.
In reply to your query, we would request you to please provide your contract id/loan account number or customer's complete name and date of birth or registered contact number so that we can check your account and assist you accordingly.
For cash pick up request you are requested to call the below listed toll free customer care number prior one days of the the pick up date between 9am-8pm or else you can make payment using below listed payment channels:
Online Web Portal, India Post, ICICI Bank, Axis Bank, Suvidha, Easy Bill, ITZ Cash, Online Payment through NEFT, Paynimo.
We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone: 1800 121 6660, or email:[email protected] should you need any further clarification.
Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited .
Thank you for your query to Home Credit India.
We definitely understand your concern.
In reply to your query, we would request you to please provide your contract id/loan account number or customer's complete name and date of birth or registered contact number so that we can check your account and assist you accordingly.
For cash pick up request you are requested to call the below listed toll free customer care number prior one days of the the pick up date between 9am-8pm or else you can make payment using below listed payment channels:
Online Web Portal, India Post, ICICI Bank, Axis Bank, Suvidha, Easy Bill, ITZ Cash, Online Payment through NEFT, Paynimo.
We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone: 1800 121 6660, or email:[email protected] should you need any further clarification.
Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited .
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Thank you for your query to Home Credit India.
In reply to your query, we would request you to please provide your contract id/loan account number or customer's complete name and date of birth or registered contact number so that we can check your account and assist you accordingly.
We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone: 1800 121 6660, or email:[email protected] should you need any further clarification.
Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited .