Hostingraja — Refund

Address:	Bangalore, Karnataka, 462026
Website:	www.hostingraja.in

I have bought a domain and hosting plan from www.hostingraja.in on 14 Feb 2016, for my online shopping website www.roomymall.com, withing 3-4 days of purchasing this, I requested for SMTP Parameters, to send email to the users who ever sign up on my website, but upto 20 days they didn't provided me any resolution, Therefore, I requested for a refund, because due to this my online shopping portal will not work, so i needed the refund.

I have requested refund for the last 7 days i.e. approx on 3 march 2016, from that day to today(10 march 2016), I have called them more than 100 times, emailed them many times, and done the all which I have to do, But I didn't have got a single call from their side, not a single email about the refund, whenever I call them, they say me that, I shall get a message, email, or revert call back, within 10 minutes, but nothing is there.

I am fully frustated, each time I call, new executive receives the call, and ask the issue, I am tired of telling the issue as I have already told the issue for more than 100 times.

Also my ticket id raised at them is 643901, they are not providing any support, please do something. Please help me to get my refund.

I have attatched the screenshot which I have got from hostingraja, which includes the total purchasing amount, along with the date and plan.


the details by which I have bought the plan from hostingraja.in are as follows
email- mirnal.[protected]@gmail.com
Reg Mobile- +91-[protected]
Name- Mukesh Kumar Mannu