[Resolved] Hp — Delay in delivery of headset and mouse. | |||||
I brought a laptop of HP. In HP Redemption cell under an offer HP Back to college offer, i payed offer price of Rs 1499 online through SBI debit card. According to this offer company provide 1. Additional 2 years onsite warranty 2. 1 year Burlary & theft insurance from Reliance general insurance 3. 1 year McAfee internet security worth Rs 1399 4. Utility software worth Rs 4500 5. Book my show 12 movie ticket worth maximum Rs 3000 6. airtel 3G/4G dongle worth max Rs 1500 7. X3000 Wireless mouse + H2800Orange Headset worth Rs 2788 In Above mention 7 items i already got first 6 items. But item number 7 ( X3000 wireless mouse + H2800 orange headset) did not get till now. HP Redemption code[protected] HP notebook part/model no : HP pavillian 15-p278TX NB PC HP notebook serial no: 5CD506675D Redemption date : 21 August 2015 Was this information helpful? | |||||
Complaint marked as Resolved
HP India customer support has been notified about the posted complaint. Verified Support Nov 18, 2015 HP India Customer Care's response Dear Chun259, Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, and email address to hpsupport.[protected]@hp.com.I will escalated your case to responsible personnel as soon as I get your information. Thanks! I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support. Verified Support Nov 18, 2015 HP India Customer Care's response Dear Chun259, I have escalated your case based on your follow up post, responsible personnel will contact you on priority basis. Thanks! I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support. | |||||
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