http://www.irechargeonline.com/ — Amount deducted and not refunded

Address:Chennai, Tamil Nadu, 600102
Website:www.irechargeonline.com

Have made a transaction of aircel .But the recharge is failed but the amount is deduct from my account
This is the details of transaction

Merchant reference number : dj1c390qbgodl070hi6j
Ebs payment id : 52586560
Payment mode : state bank of india netbanking
Amount : 198.00
Customer name : arun
Customer email : [protected]@gmail.com
Status : success
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Had made payment of Rs 100.00 online on 25.4.2016 by CREDIT CARD of ICICI Bank for recharge of Tata Docomo mobile [protected]. Transaction I D as confirmed by your mail intimating" Recharge failed" is X83V0890441WWQQX5158. I do not find EBS payment I D mentioned any where in the mail.The payment amount stands made by the Bank which is reflected in the statement .Neither recharge is done nor the amount has been refunded. Please investigate and do the needful.Your system failure is shocking and not dependable.
Thanks
Hari Kishore Sahai
Dear Rafique(rafique_85),

We regret for the inconvenience caused. Please share the following details so that our team can look into your issue:

Aircel No.:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

Irechargeonline.com — Balance deducted from my account but did not get recharge on my no.

Sir,
I made payment of rs.1300 from my account to pay my idea phone bill but it didn't get access.Balance deducted from my bank account but my idea bill doesn't paid.Please refund my amount in my bank account.
Plz reply immediately.

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