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Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] Complaints & Reviews

www.hyderabadwater.gov.in
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Updated: Feb 18, 2026
Complaints 921
Resolved
106
Unresolved
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So far, so good. Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] will keep up the work and continue to help more customers with their concerns even better 🤝
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Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] reviews & complaints page 10

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S
Sandeepnetha5554
Aug 13, 2021
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Address: 2-2-185/21/c bagh amberpet rk nagar colony hyd

Leakage to drainage near my home
Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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    Manish smarty
    Aug 12, 2021
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    Address: Kavadiguda kummari basthi

    They are not providing water till we are calling
    We are from kavadiguda we have given a complaint also didnt worked out waste of our tym what is this non sense if we are getting water we are getting at a tym of 11:30 pm
    Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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      K
      kbharathkumar
      Aug 12, 2021
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      Address: 2-3-790/3/10 shantinagar Golnaka, Amberpet
      Website: www.hyderabadwater.gov.in

      Hi sir I am bharath past so many years drinking water polluting in my and more 5house in my lane every time I raise the complete, thay people come and clear the drainage line and go, concern department person not take any action about water pollution please help us please take necessary action about this to save our life and our child thank you your sincerely Bharat
      Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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        S
        Syed Sohan ali
        Aug 10, 2021
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        Address: Near lucky hotel

        Shaheed nagar Asif nagar [protected] draingen over flow from 3 days no one is responce
        Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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          A
          anjaneyulu nagula
          Aug 9, 2021
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          Address: 18-7-607/2/B/2, Dhaniah Nagar, uppuguda station road, Hyderabad, 500053

          Hi Team,
          I am a citizen of india have the right to drink clean water but none of the hmwssb authorities are considering the issue seriously and unable to respond, please do concern, I am the resident of 18-7-607/2/B/2, Dhaniahnagar, Huppuguda, Hyderabad, Telangana, India, 500053 facing the drinking water since 8 months, please help me with the concern.

          Thanks,

          Jagadheshwar N
          +91 [protected]
          Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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            5
            5045241b
            Aug 7, 2021
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            Hello Sir,

            I'm T. yashoda krishna S/o. T. Shiva shankar rao, on the date of 12/02/2021, i applied for new water connection at medipally, hyderabad, Telangana.

            My File No.:[protected]
            Applicant name: TALASILA SHIVASHANKAR
            Correspondence Address & Service Premises Address
            PLOTNO.312, SWARNAGIRI COLONY, Chowdariguda gram panchayat POCHARAM.

            Still now water connection was not given to my home. Already pipelines are there in front of my home. Whenever im contacting and reaching to the office they are saying please check the pipelines availability infront of your home, if i said yes they are saying we will come soon like that still now no response.

            Please respond to this message and take action against to the complaint.
            Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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              K
              ksunilk36
              Aug 7, 2021
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              Address: 15-1-452 feelkhana begum bazaar Ranga chari lane

              The chief engineer,
              Hmws
              Hyderabad - 500012
              Telangana.

              Dear sir,

              Sub: drainage complaint.

              I am the resident of 15-1-452, feelkhana begum bazaar hyderabad-500 012.Can number:[protected]
              I would like to inform you that in front of my house frequently drainage's are blocking
              Near to entrance door, which leads to viral fever and unhealthy as well as we are unable to move on the street.

              Now, please inform the ghmc people to take the dust from each and every lane of the community and repair the damage drainage.

              I sincerely request to take the matter as urgent and please finished it on war foot.
              Thanking you,
              Yours faithfully,

              Sunil kumar kachawaha,
              Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                R
                Ramakrishna Sarika
                Aug 4, 2021
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                The Chief Engineer
                HMWS
                Hyderabad
                Telangana

                Subject: Drainage Leakage Complaint.

                Respected Sir,
                I am the resident of 30-650/3/A2 Plot no.49/1 chandragiri colony, Shiva Gowri Enclave, Neredmet Malkajgiri, Hyd-500028.
                Sir I would like to draw your attention towards leakage of drinking water supply behind our house on the road. I sincerely request to take immediate action to stop the precious water being wasted.

                Thanking you,
                Yours faithfully
                Ramakrishna Sarika.
                Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                  M
                  Madishetty Narmada
                  Aug 2, 2021
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                  The Chief Engineer
                  HMWS
                  Hyderabad
                  Telangana

                  Subject: Drainage Leakage Complaint.

                  Respected Sir,
                  I am the resident of 10-2-7/8, road no 16, beside Vignan jyothi Degree college, west Marredpally, secunderabad 26.
                  I would like to inform in front of our shop manhole is leaking unable to move on the street, from last 15 days we are unable to sit also.
                  I sincerely request to take thematter in immediate action.

                  Thanking you,
                  Yours faithfully
                  Narmada Madishetty
                  Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                    sudhiaras
                    from Pune, Maharashtra
                    Jul 30, 2021
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                    Address: Musheerabad

                    Owerflowing of drainage on the road near Sai raha deluxe theatre musheerabad
                    Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                      S
                      Sayeed ABS
                      Jul 30, 2021
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                      Address: 6-2-203 masjid rahmania A C Guards Hyderabad

                      Our sewage water is leaking from main hole and the water is leaking on road.
                      Please solve this issue ASAP.
                      Thanks.
                      Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                        Sayeed ABS
                        Jul 30, 2021
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                        Address: 6-2-203 Masjid Rahmania A C Guards Hyderabad

                        Sewage water is leaking from main hole and spread on road, please solve this issue ASAP.
                        Thanks.
                        Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                          Lalitha Racheal
                          Jul 28, 2021
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                          Address: 246/c, S.R.Nagar Colony, hyderabad 500038

                          We would like to inform you that there is very low water pressure since more than a month and number of complaints made water board staff visited and inform that high officials have to solve the low water pressure and the timings is also reduced by half an hour. From two supplies we getting contained water not drinkable type. Please request you to kindly stop free water supply and we are ready to pay and get good supplies. Your line man Mr. Prasad and Ravi stated that the high off have asked us to reduce the pressure and timings. This most troubles to the citizens who ready to pay the water charges regularly. Please treat the compliant very serous or it failure on part the present govt. to take care of it citizens. .
                          Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                            S
                            Syedali3130
                            Jul 25, 2021
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                            Address: 18-7-198/A/119

                            The main drainage line is full due to which the water in flowing from inside
                            Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                              M
                              Mansrinivas
                              Jul 25, 2021
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                              Address: Gayatrinagar, Liquor Godown Line, Peerzadiguda, Uppal

                              Water is not released for last 6 days. Lineman. Jaffar
                              Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                                H
                                Hashaer khan
                                Jul 24, 2021
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                                Address: Beside bahar functional hall , moula ali

                                The drainage pipe connected through my house to manhole on road is broken under the road and the waste is coming back again into our house

                                Due to this all the drainage system of our house is completely filled

                                I request to please look after this immediately

                                Thank you 🙏
                                Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                                  niceman1
                                  Jul 23, 2021
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                                  Address: Yousufain Dargha rd

                                  ( July 14, 2021) since a week we receiving drinking water in brownish color with dead insects, debris, dust soap like foam. very heavy foul smell added chemical mixed.
                                  near Nampally yousufain darga road
                                  Area aghapura Nampally hyderabad 500001
                                  Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                                    Tousif fatima
                                    Jul 17, 2021
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                                    Over flow
                                    Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                                      M
                                      Mudabbir Khan
                                      Jul 13, 2021
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                                      Address: 16-2-749/22, Sapota bagh, Saidabad, Hyd-500059.

                                      The water flow was nice until last month. The flow is very low now and it is barely filling the sump. I also visited the office of water supply but they do not even have tools to check the water meter.
                                      Please fix the issue as soon as possible.
                                      Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                                        mohammed2 arshad
                                        Jul 4, 2021
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                                        SEWERAGE OVERFLOWS-ON THE ROAD

                                        I went to the office more than 3 times since last 4 weeks to complain abt sewerage and nobody turn-up.
                                        Please send some one .

                                        Beside Boston Mission high school
                                        Kalapather, macca colony.
                                        Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                                        Worst service staff is playing around just by telling the residents we will send someone by end of the week or next week nobody turn-up.
                                        Poor service, collect money on time but can't solve problem on time.
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