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Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] Complaints & Reviews

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Updated: Aug 14, 2026
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Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] reviews & complaints page 12

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H
Hashaer khan
Jul 24, 2021
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Address: Beside bahar functional hall , moula ali

The drainage pipe connected through my house to manhole on road is broken under the road and the waste is coming back again into our house

Due to this all the drainage system of our house is completely filled

I request to please look after this immediately

Thank you 🙏
Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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    niceman1
    Jul 23, 2021
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    Address: Yousufain Dargha rd

    ( July 14, 2021) since a week we receiving drinking water in brownish color with dead insects, debris, dust soap like foam. very heavy foul smell added chemical mixed.
    near Nampally yousufain darga road
    Area aghapura Nampally hyderabad 500001
    Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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      Tousif fatima
      Jul 17, 2021
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      Over flow
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        M
        Mudabbir Khan
        Jul 13, 2021
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        Address: 16-2-749/22, Sapota bagh, Saidabad, Hyd-500059.

        The water flow was nice until last month. The flow is very low now and it is barely filling the sump. I also visited the office of water supply but they do not even have tools to check the water meter.
        Please fix the issue as soon as possible.
        Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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          M
          mohammed2 arshad
          Jul 4, 2021
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          SEWERAGE OVERFLOWS-ON THE ROAD

          I went to the office more than 3 times since last 4 weeks to complain abt sewerage and nobody turn-up.
          Please send some one .

          Beside Boston Mission high school
          Kalapather, macca colony.
          Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
          Worst service staff is playing around just by telling the residents we will send someone by end of the week or next week nobody turn-up.
          Poor service, collect money on time but can't solve problem on time.
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            C
            chandramouli rajagopalan
            Jul 4, 2021
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            For the past four days water from the bapunagar residential area area is overflowing into Sai baba temple road in SR Nagar Hyderabad 500038.., just behind the house of chief justice of India Mr.Ramana.

            Please rectify this to avoid major health issue to the residents of the colony
            Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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              C
              Chenchu Naidu
              Jul 2, 2021
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              Address: H No. 8-1-284/OU/495, O.U. COLONY, Shaikpet Hyderabad - 500008

              Drainage leaking and flowing at O.U Colony, H No. 8-1-284/OU/495, Shaikpet since last 4 days. Would appreciate if attended on urgent basis.
              Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                S
                Shaik Abdul.Qayyum
                Jun 26, 2021
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                Address: H.No:-18-13-7/A/30 Indra nagar colony chandrayangutta HYD

                Respected sir/madam

                Sewage water overflowing in our street
                This is rainy season if is not clean sewage water come in home.I'm requesting to you please take immediate action.
                Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                  S
                  suanlo
                  Jun 17, 2021
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                  Address: SNC 270, Santhoshimatha Nagar colony, Safilguda, Hyderabad-500056

                  Dear Sir/Madam,
                  From last 20 days we are getting delayed& Irregular water supply in our lane. We are getting water after every 6 days, when we tried to reach local line man on phone he is not responding to phone calls.
                  During this covid situation buying drinking water from out side ( un sealed 20 litres water cans) pushing us in to the risk of contamination & because of water scarcity washing the hands repeatedly with soap as a covid prevention norm also we are forced to avoid.
                  If covid spreads heavily in our area I feel all the concerned employees and Government is responsible and to be prosecuted.
                  Request you to take necessary steps to make regular water supply in our area i.e. Street no.8, Santhoshimatha colony, Safilguda, Neredmet, Medchal(Hyderabad) - 500056
                  Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                    B
                    Bsravan
                    Jun 16, 2021
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                    Address: 40-341/6 JAWAHAR NAGAR, MOULALI, UNDER SAINATH PURAM

                    Sir u r wrongly changed my can no[protected] status from dm-domestic to ds-domestic slum pl change back to dm-domestic as soon as possible bcg I should clear my dues from jan21 onwards

                    Thanking u

                    B Sravan kumar
                    CANNO[protected]
                    MOB [protected]
                    Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                      gmraja
                      Jun 16, 2021
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                      Address: 2-4-829, Road No.1 New Nagole colony, Kothapet, RR Dist.Hyd.

                      CAN No.[protected].
                      My water meter is in working condition. But the person who is taking the meter reading is not at opening the cover and not recording the meter reading. I asked him so many times to verify and put correct reading, he says it is in normal limit and makes no difference and collects the money and gives receipt. Hence I applied for free water. Now a msg received that "no meter/ not working." I humbly submit the meter is working. Pl. inspect the meter and do the needful. Thanks.
                      G.Mohan Raja. Road No.1, New Nagole colony, Kothapet.
                      Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                        C
                        Chary Nagarjun
                        Jun 13, 2021
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                        Address: Suraram, ida, jeedimetla, Telangana

                        Dear Team,
                        After 6months I received a bill to pay the water bill..
                        As per scheme I have link my addhar to CAN number, after that i have not received any bill at my home.
                        Suddenly they came up and given the bill for 6months to pay..
                        Kindly help me to reduce the bill so that i can pay it.
                        Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                          S
                          Srinivasas
                          Jun 10, 2021
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                          Address: PNo 8-3-976/110/Salivahana Nagar, Srinagar Colony, Yellareddy guda, Hyderabad - 500073

                          Dear Sir,

                          Its been four days till now that we haven't received any water from HMWS water pipeline. We checked at meter level with a plumber when water supply is on.
                          Request you to take initiative at the earliest and resolve the issue.

                          Regards,
                          Your Esteemed Customer
                          Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                            birla madhu
                            May 31, 2021
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                            Address: vinayakanagar nagar spr hills yousfguda

                            Sir ipay dd for a new connection at January 2021 they dint respond they dint my words
                            Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                              S
                              Syed1239
                              May 29, 2021
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                              Address: Alijah Kotla Gaffri galli near Hussaini Kothi Hyderabad.

                              I am resident of Alijah Kotla Gaffri galli near Hussaini Kothi. Water not coming since 4 days only 1 day came with low pressure. Kindly resolve and release water regularly as before.
                              Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                                S
                                syedsam
                                May 29, 2021
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                                Hello, I owned a house in 2018, as my house area is 100 sq.yards I need to get the single billing but I have been charged for triple billing for the last 3 years, as I wasn't getting the bill receipt I was unaware of this, my house comes under slum area and I use to get the minimum bill. I came to know this in October 2020 when the government has raised the one time settlement scheme, I was told to submit the documents to replace the triple bill amount to single bill amount for 3 years, I need to submit the documents for twice as the office person has lost my documents, from 7 months I have been going regularly to office.for the update of my application but the status is same, they are not taking any action, all the verification has done, all they need to do is to change from their system but they are not doing, I request please keep my application in consideration as I have submitted all the correct documents, kindly please replace my triple bill amount with single bill and also change the triple billing to single bill, also I want to change the name and Aadhar number as it was registered to the previous owner,
                                I hope this complaint will be taken into consideration, .
                                CAN:[protected]
                                thank you.
                                Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                                  Naeenroman
                                  May 28, 2021
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                                  Sir HMWSSB employee named Mallesh has taken charges for aadhar linkage. When I came to know that HMWSSB asked their employees doesn't charge any amount for adhaar linking. I asked him to apologize and return my money but he is so rude and says he is not going to return the money anyway.
                                  Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                                    Ismailahmed933
                                    May 23, 2021
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                                    Address: 17-1-178/A/52/A, Sri nagar colony Santosh Nagar saidabad Hyderabad Telangana 500059

                                    Dear team,

                                    Please check the water leakage from the pipe or it is overloaded
                                    Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                                      M
                                      Maria Fatima
                                      May 17, 2021
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                                      There is no proper supply of water or no water in some streets in Paramount
                                      Gate -1, Tolichowki, Hyderabad, Telangana.
                                      Some streets get plenty water supply but others get limited or even no water supply. This is happening since many months inspite of many complaints.
                                      So I request you to take an immediate action.
                                      Thank you.
                                      Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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                                        Manideepk
                                        from Chirala, Andhra Pradesh
                                        May 9, 2021
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                                        Address: HNO 20-1499,PAPIREDDY COLONY,SERILINGAMPALLY MANDAL,RANGA REDDY DISTRICT,HYDERABAD

                                        There is severe water problem in very low water pressure pls resolve the issue
                                        Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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