Hyundai Motor India — nirmal hyundai, c-27, sector 3, near rajnigandha chowk, noida, uttar pradesh 201301 poor after sales services by nirmal hyundai dealership

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi

Dear All,

Last week my car(UP16AX9433) left door, front bumper, panel got damaged during one road accident at Noida and on 9th June 2018, I visited Nirmal Hyundai Sector 03 Noida (from where I have purchased the car ) along with my wife and given my car to be repaired .

My car is covered from Reliance General insurance since last 2 year and from last 4 years Insurance Policy has been taken from Nirmal Hyundai only as they promise better service under Hyundai assurance but TODAY I FELT CHEATED AND HARASSED BY WORKING OF RELIANCE Insurance, SURVEYOR Mr Sushil Mehta, who is rejecting half of the claim basis fimly ground, even without visiting the showroom (as per him he checked it online ).

#1 Surveyor has rejected claim for bumper and left panel (which got damaged due to last week accident), by saying it was already damaged during last claim which happened in Aug 2017, they have provided pic for last year claim, which is attached .

#2 As per the PIC bumper is not damaged on the left side even during last claim .

#3 Car insurance was renewed in Jan 2018, almost 5 months after last claim and I have paid RS 15000 PREMIUM FOR THE SAME. Now if bumper is already damaged and not repaired during last claim, then does any objection/Observation was pointed by Reliance insurance or dealer Nirmal Hyundai during renewal process ?

#4 If bumper is alreaday damaged then why Car insurance was renewed with same company without any objection /observation, if any objection is made and pointed out to me, please show the same with my signed copy ?.

#5 I called SURVEYOR Mr Sushil Mehta and he misbehaved with me on call and cut the call in between by saying " DO COMPLAINT, WHER EVER YOU WANT BUT CLAIM WONT BE PASSED ". Is this your customer service and is this way you treat your customers ?

Please note I have searched online and have similar cases/cheating/claim rejection at Nirmal hyundai for bumper with same reasosn, which means they are such act from long time .

hyundai-c-27-sector-3-near-rajnigandha-chowk-noida-uttar-pradesh-201301-poor-after-sale...⇄hyundai-dealership-c1302270

I am feeling cheated being customer of Reliance Insurance, Nirmal Hyundai and Hyundai India .

HIGHLY DISSATISFIED CUSTOMER
Amit Gupta
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