[Resolved]  ICICI Bank — 6 times, fraud transaction from my icici bank account no —[protected]mayank mathur) non withdrawal of cash from atm but balance debited from

Address:Jodhpur, Rajasthan, 342001
Website:www.icici.bank

Hello sir,
Myself account holder of m/s icici bank ltd jodhpur branch pl no 10, 11 refugee colony (sindhi colony)
Jodhpur -342003, a/c no[protected].
From my account debit card transaction has made on dated 11 july2016. which was totally fake/rubbish on
11july2016
The transaction has made 6 time in a day on 11/7 2016 (future transaction date). the amount debit from
Account rs 9900
To (vin/one 97 c), rs 9900 to (iin /paytm m), rs 4800 to (vin/sbi bud), rs 2000 to (iin/icici p), rs 4700 to
Iin/mobikwi & rs 4000 to iin mobikwi. (all the transction has made in morning 05:20 to 05:22)
Now the balance is rs 378. now funny situation has created that the transaction shown
In mini statement of above are different from the notification received in the assigned
Mobile message mo no ([protected]) which are as cited below:-
1. rs 9900 on 11 july info. iin*paytm mobil net balance after transction - rs 15, 878.01
2. rs 4700 on 11 july info. iin*mobilkwik net balance after trancstion - rs 4378.01
3. rs 4000 on 11 july info. iin *mobilwik net balance after transction rs 378.
4 rs 9900 on 11 july info iin vin* one97 commun net balance after transction rs 25778.01
5 rs 4800 on 11july info vin*sbi buddy. b net avaliable balance after transction rs 11078.01
From the mini statement is showing net balance rs 378 and net balance shown by the mobile noti缴꺅cation rs
11078.01
How it could be possible that the transcation is decrease from higher side to rs 378 and again the transaction
Made from minimum amount without credit the account with 5 digit amount.
I have attached the snap shot of mini statement for your reference and necessary action and protect the
Customer to clear the illusion of fake transaction.
Myself is suffering from loss of rs 35300 from account and iam totally helpless.
Myself is stuck up and suffered from the mental harassment and not able full缴꺅ll and feed basic needs of my
Family and borrow the money rs 15000 from colleague to fed my stuff.
Address:-
Mayank mathur, plot no19, shakti clony street no-2, ratanada jodhpur -342001
Tele phone - [protected], [protected]
Thanks & regards,
Mayank mathur
Contact information
Company: 6 times, fraud transction from
My icici bank account no-
[protected]mayank mathur)
Jodhpur
Jodhpur district
Rajasthan
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Aug 7, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

M/s ICICI has not enquery about the fraud transction and they HAVE GENERATED two tickets

ticket :- SR[protected] RS20600
SR[protected]:- RS 14700

BUT THEY HAVE NOT IDENTIFIED ABOUT THE TRANSACTION DETAILS AND THEY HAVE IMPOSED ON CUSTOMER ABOUT THEY FAULT OCCUR AT THEIR END THEY SECURITY LEVEL BROKEN BY UNIDENTIFIED PERSON.
Dear Mr. Mathur,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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