[Resolved] ICICI Bank — amount debited in the name of atm dec chg... amount debited frm acc which linked to the below mentioned mail id in the name of atm dec chg

[Resolved] ICICI Bank — amount debited in the name of atm dec chg... amount debited frm acc which linked to the below mentioned mail id in the name of atm dec chg

P Prakash marine from Coimbatore, Tamil Nadu

I am having my accout in icici bank. But few days back 58.60 rs/- (29.30 rs * 2) were deducted from my salary account and when i looked into icici app, it was described under "atm dec chg". And when i tried to explore it over internet, i found these charges are applied for when atm of other bank declined to withdraw the money, if it doesn't have enough. So is it ethical to charge customer for this reason. Although i was having enough balance at that time. Transaction details : 1) atmdec chg/08-07-18/0030/+gst 2) atmdec chg/15-06-18/0030/+gst I want a proper justification Thanks, Prakash Mail: [protected]@gmail.com Was this information helpful? No (0) Yes (0)
Apr 20, 2021 Complaint marked as Resolved No emails, calls were came from the organisation... ICICI Bank customer support has been notified about the posted complaint. Verified Support Jul 23, 2018 ICICI Bank Customer Care's response Dear Prakash marine, We will have Our official get in touch with you. Regards, ICICI Bank Customer Service Team
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Alka Damor Varsat

from Ahmedabad, Gujarat

I never made any one assist paln from icici. but they sent a email and they detected my amount also . this is i got as mail and sms

so please deactivate that plan and refund my amount.

name: alka varsat

thanks

ICICI Bank Customer Care's response, Jul 24, 2018

Verified Support

Dear Alka Damor Varsat,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a58cdz_aaaa) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

M0uIik

from Anand, Gujarat

Hello,

My statement says Rs. 2000 was deducted from my account and transferred to Dr Tran(Dr Tran For Funding A/c[protected] on 16 Jul '18 which was not authorized by me. This is so inconvenient, because this is a brand new account. Please help me solve this issue.

ICICI Bank Customer Care's response, Jul 24, 2018

Verified Support

Dear M0uIik,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a58cdz_aaab) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team