[Resolved]  ICICI Bank — ATM cash disbursement

Address:

Raigad, Maharashtra, 410203

Complaint NO 1287462. in HDFC customer care on 5th april.

I was done ATM cash withdrawal translation on 04/04/2017 at 20:25hrs for withdrawal of Rs.6000/- But ATM cash not dispensed but amount debited.
Same day i was called HDFC customer care but not able to talk customer executive as they are only available 8 AM to 20 PM.
Hence next day 05/04/2017 i was called HDFC Customer care and registered the complaint, (complaint NO 1287462) they are informed me that cash will be credited with 7 working day.
I was tried ICIC Bank ATM and SBI bank ATM (All location-Arihant tower Khopoli) within 7-8 minutes.
then i was received message that 6, 000/- Amount is debited from my account so i was not conform from which bank ATM. BUT AFTER 2 Month HDFC replayed that it was from ICICI Bank ATM and transation was successful.
So same day i went to ICICI Baranch khopoli for CCTV fotage for verification Then ICICI Denied with reason that they don't have CCTV footage more than 1 Month so we cant do nothing.
Now for enquiry of complaint by HDFC and ICICI Bank taken almost 2month and now ICIC not providing any proof.
so please taken action on ICICi Bank.

NOTE
Nityanand Naik
91-[protected]