[Resolved]  ICICI Bank — Bad service/ account no[protected]

Address:	500032
Website:	www.icicibank.com

Hi icici,

Disappointed with your response/ service!!!

Am associated with icici since 7 years and had a very good opinion towards your services. I was under assumption that icici holds/ maintains some international standards and different from other banks.

Issue: i have placed a request to collect my documents (Payslips, pan card, adhaar card, bank statement etc) for balance transfer of kotak personal loan on 18th may 2017. It ended up with poor response/ reply form your end. Nobody has contacted for document collection, why?

Once again today i have placed a request to pass my documents. My call was picked up by mumbai customer care team and promised of sending an executive before 7 pm. By eod, i got a call from chennai team asking my address in chennai, where as i actually belong to hyderabad.

Where exactly is the gap/ confusion which resulted in wasting my precious time?

Also can you treat my request as priority and help in getting balance transfer soonest before my next kotak emi for your delay???

Name - udaya hanuman reddy
Account number –[protected]

Office address: 4th floor, block - b, q-city, survey no. 109, 110, 111/2, nanakramguda, gachibowli, hyderabad, telangana 500032

Home address: udaya hanuman reddy, c/o ramulu (Retired tahsildar), plot no – 297, tngo’s colony, beside q city, nanakramguda, gachibowli, hyderabad, telangana – 500032

Kotak pl account no – 59851325

Regards,

Udaya hanuman reddy | ics consultant | saas
Office: +[protected] | mobile: +91 [protected] | udayahanuman. [protected]@infor.com | http://www.infor.com