[Resolved] Icici Bank — balance got deducted from saving accounts

 
3 Reviews
Delhi, Delhi, India
 VimalKumar93 on Oct 15, 2019
Today my account balance got deducted ₹413 through ECSRTNCHG141019 without any informmation or confirmation on my mail or text message me. Stop charging unnecessary amount without informing customers, looking forward to resolve the issue asap.
Please let me know the issue asap you can reach me on my email [protected]@gmail.com
Thank you
Vimal Kumar
Delhi

balance got deducted from saving accounts
Complaint marked as Resolved Nov 16, 2019

Complaint Status


[Oct 16, 2019] ICICI Bank customer support has been notified about the posted complaint.
Verified Support
ICICI Bank Customer Care's response, Oct 16, 2019
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

NAME IRSHAD K E
A/C NO[protected]
karaparamba branch
kozhikode kerala

BENEFICIARY DETAILS

NAME Mohammed Namseer
A/C NO[protected]
IFSC CODE IDIB000M114
INDIAN BANK MAHE

ICICI Bank Customer Care's response, Oct 16, 2019
Verified Support

Dear irshad k e,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Unauthorized money deducted by bank without my permission .
ICICI Bank Customer Care's response, Oct 16, 2019
Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected] Please mention the UID (911503_001) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    42%
    Complaints
    13726
    Pending
    3806
    Resolved
    4760
    phone
    +91 22 2653 1414
    location
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    Icici Bank - balance got deducted from saving accounts