[Resolved] ICICI Bank — Cancelled online refund not credited in my account | |||||
Dear Sir, I purchased one product from www.flipcart.com with ICICI ATM cum debit card but I returned it. The company returned my money but it not credited in my account (Rs. 1247/-). When I complained the company they reply that its problem with my bank. it is more than couple of weeks. I am forwarding his mail. My account details: Account no.:[protected] Transacting reference from flipcart into ICICI bank (reference no.-74766515310544903408696) Please look into this matter and refund my money. I promise I will never use your poor service in future. I am one of the oldest customer of Darbhanga branch in Bihar. currently I am not in India. Forwarded massage is also mentioned below. Regards Dr. Niraj Kumar Mob: +251.[protected] Note: Forwarded message attached -- Original Message -- From: Flipkart Customer Support [protected]@flipkart.com To: [protected]@rediff.com Subject: Refund related [Incident: IN[protected]] Hi, Greetings from Flipkart.com! We’re writing to you regarding your order, OD[protected] with the reference number, IN[protected]. We are glad to let you know that the refund of Rs. 1247/- has been initiated on 06 Nov 2015 and will reflect in your bank statement within 8 business days from the date of initiation as per standard banking procedure. We request you to get in touch with the customer care of your issuing bank with the mentioned reference number 74766515310544903408696 to confirm the credit into your account. However, if in case the refund is still not reflect, we request you to consider the above mail as proof of acknowledgement for the refund reference from Flipkart.com. We apologize for any inconvenience that this has caused and thank you for your understanding. Thank you for shopping with Flipkart.com. Regards, Shilpi Sinha Flipkart Customer Support Was this information helpful? | |||||
Dec 16, 2015 Complaint marked as Resolved Thanks to ICICI team that they resolve the issue immediately. Verified Support Dec 15, 2015 ICICI Bank Customer Care's response Dear Mr. Jha, We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience. Regards, ICICI Bank Customer Service Team | |||||
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