ICICI Bank — car loan issue

Address:151/52 Shipra path, Patel marg mansarovar, Jaipur, Rajasthan, 302020

Dear sir/madam,

My name is gajendra sharma. I took a "car loan" from your bank on 06 - september -2019, the loan is in the name of my mother and i am a "co-applicant". This is my loan no. (Lajai[protected]) & my car no. Rj-45-ch-7017, this car i have purchase jaipur akar tata motors showroom in vaishali nagar jaipur.

The problem is that when i took a loan, that loan bank employee 'krishna rajawat' did not give information about "loan security". Then i was told that your loan was rs 5, 27, 000, then i had agreed the loan amount given by him.

But when i got the letter of loan information from "icici bank", then the loan amount was found to be 5, 43, 000 rs,

When later i talked about this to the loan tax worker "krishna rajawat", he said that he has insured you for "loan protection". Then i told him, why did not i inform him about this earlier, and why did not i tell him at the time of loan and after the loan has been processed. Then i told him that i should not give this "loan protection" then i told him that i should not give this "loan protection". Then that loan employee 'krishna rajawat' said that it will have to be taken. When he said this to me, i immediately told him that i did not loan this car but he cut my call and added this "loan security" to my loan account.

Therefore, i request you that i should not get this "loan protection", because of this my loan installment amount has also gone up and i cannot provide the loan installment, i request you due to the fault of that loan employee, my loan amount increased and due to that my installment is coming very much, which i cannot pay,

I must get rid of this. I am also sharing some details with you that this is… (Details of the loan, the loan do that came at the time of the car, and the details of the loan employee) which is the attachment.

1. Lone employee name: - krishna rajawat

Thanks & regards

Gajendra sharma
Mob:- [protected]
+5 photos
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ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2019
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Oct 05, 2019
Updated by Gajendra_Sharma941
No I have not receive any call & Text regarding of my complaint
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