ICICI Bank — cashback not received

I have purchased 2 watches from world of titan city centre 1 kolkata on 15 aug and 20th aug with icici bank cash back offer on purchase above 10, 000 with debit/credit card from bank side but till date i have not received any cashback.

Please help

S no. Value date
Transaction date
Transaction remarks
Withdrawal amount (Inr)

13 [protected] [protected] mps/citicentre /[protected]/0 10, 370.00
18 [protected] [protected] mps/citicentre /[protected]/0 10, 420.00

Regards,
Tuhin
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ICICI Bank customer support has been notified about the posted complaint.
Nov 24, 2017
Updated by Tuhin Bairagi
Please Update
Nov 24, 2017
Updated by Tuhin Bairagi
Till now no update received
Nov 27, 2017
Updated by Tuhin Bairagi
HI Team Please update
Complaint comments 

Comments

Dear Tuhin,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,

Steve
Dear Titan Team,

Below given contact details

PH-[protected]
[protected]@gmail.com
I have been charged MAB for Oct 17 and Nov 17 month for Rs. 589 & Rs. 640 without giving any prior notice. Further Bank executive reassured me that it would be Zero balance account since it would be linked to my relative bank account which has bank balance of greater amount.

My Account number is[protected]

Kindly refund the charges
I have been charged MAB for Oct 17 and Nov 17 month for Rs. 589 & Rs. 640 without giving any prior notice. Further Bank executive reassured me that it would be Zero balance account since it would be linked to my relative bank account which has bank balance of greater amount.

My Account number is[protected]

Kindly refund the charges
On 12th Nov three fradulant online transactions happened with my debit card for the total amount of INR 60829.38.. Complaint lodged but no response yet. Bank to settle this soon.

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