ICICI Bank — Charging 1.8 % extra for using credit card for railway ticket booking | |||
I have booked 2 railway tickets on 1st April 2015 . Ticket charge for each ticket was ( including IRCTC service charge) Rs 11504.94 . I got an SMS mentioning transaction of same amount also. But when I saw the credit card statement, the amount charged is 11700 +... When I called customer care, they told, 1.8% extra charge for ticket booking using IRCTC. But then why it is not giving separately in statement. How can they charge extra with out mentioning anything. I think t is an unfair practice from ICICI Bank. Is this case with all credit cards ? IS RBI is aware of such malpractices ?? Was this information helpful? | |||
ICICI Bank customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
I had already raised a complaint 10 days before...ref : SR[protected]. But unfortunately didn't get any response till now.
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2i0r3) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team