[Resolved]  ICICI Bank — complaint regarding pos machine payment gateway of icici bank

Address:110053

On 25/12/2017, i was doing payment of rs. 610 by debit card using pos machine to gopi service station delhi. But first time it was failed and money had been deducted. But they assured me that in a 24 hrs your refund will come. And again i had made a payment and it was successful and money had been again deducted. But till now i don't have received any refund till now. So, please take strict action on that otherwise i will go to the court. Because i have proof slips.

I have already done complained on pgportal grievance — darpg/e/2018/00066

And on hp website compalint grievannce[protected]

And on bank of india complaint grievance - pos[protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Feb 15, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2018
ICICI Bank Customer Care's response
Dear shashankgupta.[protected]@gmail.com,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23615
    Pending
    2044
    Resolved
    14249
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information