[Resolved] ICICI Bank — Debit my saving account | |||
An unauthorized debit card transaction has been done on my ICICI savings account Amount Rs15290/- debited from my account. Debit details are as under 1)2/10/2015 9:52 am VIN/VODAFONE-BI/[protected]/0 =4, 900.00 2)2/10/2015 9:54 am VIN/www.account/[protected]/0 =2, 000.00 3)2/10/2015 9:56 am VIN/TATADOCOMO /[protected]/0 =1, 490.00 4)2/10/2015 9:57 am VIN/www.account/[protected]/0 =500 5) 2/10/201510:01am VIN/TICKETDADA /[protected]/0 =4, 000.00 6)2/10/2015 10:06 amVIN/PAYU MONEY /[protected]/0 =1, 400.00 7)2/10/2015 10:11 amVIN/Citrus Cash/[protected]/0 =1, 000.00 TOTAL 15, 290.00 10:25 customer-care blocked my debit card. I registered complaint Electronics City Police station FIR NO:0707/2015(Section 66©, 66(D), IT Act and 420), ICICi Complaint form and FIR copy submit on Dt 03/10/2015 by Electronics City Bangalore Infy Campus ICICI Bank. I Called on 7/10/2015 they gave me assurance recovery the amount from merchant, on 09/10/2015 11:27 am received SMS From ICICI (SR[protected] Dear customer Dispute for 1NR 15290 on Account XX5968 has been Declined as the transaction was authenticated with a 3D secure Pin). But they have closed my complaint without investigation. My account number:[protected] Complaint number in ICICI bank: SR[protected]. ICICI customer support team is also not responding properly. Please look in to this matter sympathetically and provide justice to refund my debited amount. Was this information helpful? | |||
Nov 28, 2015 Complaint marked as Resolved hi sir pls my email id is [email protected] mobile no is 9535181183
Thank Sir
nshivarama
infosys ltd
9535181183 Verified Support Oct 17, 2015 ICICI Bank Customer Care's response Dear Customer (nshivarama), We regret any inconvenience caused. We have made a note of your SR number. Our official will address your concerns. Regards, ICICI Bank Customer Service Team | |||
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